BSOD - KERNEL_DATA_INPAGE_ERROR, STOP: 0x0000007A

jimipedia

New member
Local time
5:45 PM
Messages
2
Hello guys,

This is my first post here. I keep on getting BSOD when I play Youtube. Can someone help? Thanks in advance!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Motherboard
Dell Inc. 0R190P
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 4330
Sound Card
(1) Bluetooth Hands-free Audio (2) IDT High Definition Aud
Screen Resolution
1366 x 768 (32 bit) (60 Hz)
Hard Drives
ST9320325AS ATA Device
Fixed hard disk media
3 partitions
Hello and welcome jimi but mate first
mate can wehave some system specs please as what you have posted gives us not that much towork with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs
The check is showing a drive problem and without knowing what you have SSD or spinner hard to go further.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
[COLOR=red]KERNEL_DATA_INPAGE_ERROR[/COLOR] (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc80605140, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: 00000000538cf880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff900c0a28c74, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Debugging Details:
------------------

ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED
DISK_HARDWARE_ERROR:[COLOR=red] There was error with disk hardware[/COLOR]
BUGCHECK_STR:  0x7a_c000009d
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME:  fffff88008797110 -- (.trap 0xfffff88008797110)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c339e238 rbx=0000000000000000 rcx=fffff900c339de68
rdx=fffffffffd68ae0c rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001168c5 rsp=fffff880087972a8 rbp=0000000000000000
 r8=0000000000000034  r9=fffff900c339de38 r10=fffff900c0a28c78
r11=fffff900c339de38 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
win32k!memmove+0x1e5:
fffff960`001168c5 8b040a          mov     eax,dword ptr [rdx+rcx] ds:fffff900`c0a28c74=????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80003537032 to fffff800034c4a40
STACK_TEXT:  
fffff880`08796df8 fffff800`03537032 : 00000000`0000007a fffff6fc`80605140 ffffffff`c000009d 00000000`538cf880 : nt!KeBugCheckEx
fffff880`08796e00 fffff800`034ec48b : fffffa80`0262e4d0 fffff880`08796f70 fffff880`022b2c00 fffffa80`0262e4d0 : nt! ?? ::FNODOBFM::`string'+0x3593a
fffff880`08796ee0 fffff800`034d2d19 : 00000000`00000000 00000000`00000000 ffffffff`ffffffff 00000000`00001000 : nt!MiIssueHardFault+0x28b
fffff880`08796fb0 fffff800`034c2b6e : 00000000`00000000 fffff900`c0a28c74 00000000`00000000 00000000`00000034 : nt!MmAccessFault+0x1399
fffff880`08797110 fffff960`001168c5 : fffff960`0023d817 fffffa80`02160ab0 fffffa80`0f6d9b30 00000000`00000390 : nt!KiPageFault+0x16e
fffff880`087972a8 fffff960`0023d817 : fffffa80`02160ab0 fffffa80`0f6d9b30 00000000`00000390 00000000`00000004 : win32k!memmove+0x1e5
fffff880`087972b0 fffff960`0023e18c : fffff900`c338e018 fffff900`c0a26018 00000000`0000000d fffff8a0`fffffff3 : win32k!NtGdiUpdateTransform+0x867
fffff880`087974b0 fffff960`0023e8ee : fffff900`c439c288 00000000`00000000 fffff900`c338e018 00000000`00000000 : win32k!NtGdiUpdateTransform+0x11dc
fffff880`08797570 fffff960`0023eb5d : fffff900`c439c288 fffff900`c0a26018 00000000`00000000 fffff900`c31fba40 : win32k!NtGdiUpdateTransform+0x193e
fffff880`08797690 fffff960`0023ed1c : fffff900`c00bf010 00000000`0000003c fffff880`08797ae0 fffff900`c439c270 : win32k!EngNineGrid+0xb1
fffff880`08797730 fffff960`0023f1d9 : 00000000`00000000 fffff900`c0a26018 00000000`00000000 fffff900`c439c270 : win32k!EngDrawStream+0x1a0
fffff880`087977e0 fffff960`0023fb2b : fffff880`087978f8 fffff900`c363c2c0 fffff900`c0a26000 fffff900`c31fba40 : win32k!NtGdiDrawStreamInternal+0x47d
fffff880`08797890 fffff960`0025b358 : 00000000`6c01133a 00000000`00000000 fffff880`08797ab0 00000000`00000000 : win32k!GreDrawStream+0x917
fffff880`08797a80 fffff800`034c3cd3 : fffffa80`0f6e8b50 fffff880`08797c60 fffff900`c00bf010 00000000`fffdb000 : win32k!NtGdiDrawStream+0x9c
fffff880`08797be0 00000000`74cf044a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0017e078 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74cf044a

STACK_COMMAND:  kb
FOLLOWUP_IP: 
win32k!memmove+1e5
fffff960`001168c5 8b040a          mov     eax,dword ptr [rdx+rcx]
SYMBOL_STACK_INDEX:  5
SYMBOL_NAME:  win32k!memmove+1e5
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: win32k
IMAGE_NAME:  win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  558bc272
IMAGE_VERSION:  6.1.7601.18906
FAILURE_BUCKET_ID: [COLOR=red] X64_0x7a_c000009d_win32k!memmove+1e5[/COLOR]
BUCKET_ID:  X64_0x7a_c000009d_win32k!memmove+1e5
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x7a_c000009d_win32k!memmove+1e5
FAILURE_ID_HASH:  {61f0b564-690e-9b7f-60ca-c6734c8b6eb0}
Followup: MachineOwner
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hello and welcome jimi but mate first
mate can wehave some system specs please as what you have posted gives us not that much towork with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.

My apologies. I'm new here. Ok, I have filled up the system specs.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Motherboard
Dell Inc. 0R190P
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 4330
Sound Card
(1) Bluetooth Hands-free Audio (2) IDT High Definition Aud
Screen Resolution
1366 x 768 (32 bit) (60 Hz)
Hard Drives
ST9320325AS ATA Device
Fixed hard disk media
3 partitions
Back
Top