BSOD multiple times a day since the last week

[bajaj]

Hi,

I haven't had an issue with my Windows 7 for a long time, but since last week, I am getting BSODs all over the place.

Mostly, I have noticed it happening with the browser (Chrome) on, and the blue screen shows "error writing to read only memory" several times.

Attached is the zip file from SF_Diagnostic_Tool.

Any help would be much appreciated.

Thanks,
Sameer

 

[koolkat77]

Hello Sameer,

Norton contributes to BSOD. Please remove it for testing purpose.

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Scan with Kaspersky TDSSKiller:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

NTIDrvr.sys Wed Mar 25 09:09:39 2009 (49C9A073)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
Driver Reference Table - NTIDrvr.sys

UBHelper.sys Mon Apr 27 14:48:19 2009 (49F57153)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
Driver Reference Table - UBHelper.sys

GEARAspiWDM.sys Mon May 18 18:17:04 2009 (4A1151C0)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
Driver Reference Table - GEARAspiWDM.sys

Rt64win7.sys Fri Jun 10 12:33:15 2011 (4DF1BAAB)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

To perform a clean install of a driver, follow this tutorial:

• How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

• CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test:

• http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Keep us posted.

BSOD BUGCHECK SUMMARY:

[FONT="Lucida Console"]Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Apr 29 04:42:33.424 2014 (UTC + 6:00)
System Uptime: 0 days 0:09:49.126
BugCheck 18, {0, fffffa8007d565c0, 2, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+48de1 )
BUGCHECK_STR:  0x18
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 27 06:50:28.832 2014 (UTC + 6:00)
System Uptime: 0 days 10:10:23.533
BugCheck A, {49, 2, 0, fffff80002cd4d41}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!SwapContext+11 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  googletalk.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Apr 26 04:28:34.471 2014 (UTC + 6:00)
System Uptime: 0 days 0:12:35.048
BugCheck 3B, {c0000005, fffff80002fbfe61, fffff880027f9a70, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpWaitForMultipleObjects+186 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Apr 25 17:43:57.501 2014 (UTC + 6:00)
System Uptime: 0 days 0:13:36.202
BugCheck 50, {fffff900c3152000, 0, fffff960000c5b3e, 0}
Probably caused by : win32k.sys ( win32k!memmove+15e )
BUGCHECK_STR:  0x50
PROCESS_NAME:  wmplayer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Thu Apr 24 09:03:12.689 2014 (UTC + 6:00)
System Uptime: 0 days 4:10:38.390
BugCheck BE, {fffff880053904d1, 1a35db121, fffff880067da740, b}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+ea0 )
BUGCHECK_STR:  0xBE
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

 

[bajaj]

Hi koolkat77,

I followed your instructions below and updated most of my drivers, but I couldn't find updates for some. The blue screens did not stop, so I ended up taking the easy way out and re-installed my Windows 7 (from the manufacturer's disk).

Now I only have Chrome, Norton and Office on the Windows 7. I have installed all Windows updates as well.

Unfortunately, I still get Blue Screens attaching my latest SF Diagnostics Tool results.

I don't know what to do at this point.

Sameer