BSOD non-stop...help!

J

JasonOK

New member
Local time
11:26 PM
Messages
6
Hi,

Just joined this board b/c my new(ish) HP machine is now experiencing BSOD every 3 to 5 minutes after starting up (I'm in safe mode with networking now).

Details:
HP G72 Laptop PC
Win 7 64-bit Home Premium
Intel Pentium CPU P6100 @ 2 GHZ
RAM 4 GB
Click to expand...

The Report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF80002C3DE88
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051211-66409-01.dmp
C:\Users\Jason\AppData\Local\Temp\WER-87922-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Click to expand...

Please advise on how to fix this issue or next steps. Thank you.
-Jason :confused:
 
Last edited:

My Computer

OS
Win 7 64-bit

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Done. Added to the above note.
 

My Computer

OS
Win 7 64-bit
I need the full report. You just uploaded one minidump
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Following the instructions at the link you provided, will send full report once generated by BSOD Dump & System File Collection app. Thanks for the quick reply, btw. :)
 

My Computer

OS
Win 7 64-bit
I have to go to work so I'm just gonna post based on this one dump

Start off by removing Zone Alarm. That should get you back into Windows. Once in Windows update to SP1

Learn how to install Windows 7 Service Pack 1 (SP1)

BSOD BUGCHECK SUMMARY
Code: 
[FONT=lucida console]
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 14:12:49.081 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:12.470
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Attached. And, System Health Report give me this message without the option to save

Error: An error occured while attempting to generate the report.
Click to expand...
 

My Computer

OS
Win 7 64-bit
Start off by removing Zone Alarm. That should get you back into Windows. Once in Windows update to SP1

Learn how to install Windows 7 Service Pack 1 (SP1)
Click to expand...

OK, I'll start there. Thanks again and I'll keep this post updated.
 

My Computer

OS
Win 7 64-bit
Here's the rest of your minidumps. They are all the same. Removing ZA and updating to SP1 should fix the problem

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 14:12:49.081 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:12.470
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 14:01:43.579 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:35.968
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:39:23.949 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:09.338
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:33:23.846 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:08.235
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:27:24.194 2011 (UTC - 4:00)
System Uptime: 0 days 0:17:36.583
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:09:24.143 2011 (UTC - 4:00)
System Uptime: 0 days 0:19:05.408
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 12:39:24.525 2011 (UTC - 4:00)
System Uptime: 0 days 0:11:45.789
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I removed ZoneAlarm and updated to SP 1, and so far so good! It's been two hours and no crashes. Thanks again! :)
 

My Computer

OS
Win 7 64-bit
No problem. Glad I could help
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
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