BSOD nvlddmkm.sys and crashes periodically

[xmop1]

Hi,

This has been a somewhat recurring issue...I've been getting sporadic BSOD and crashes during my normal routine. Originally I had thought it was my video card, but I got it RMAed and it was working fine for a while. Now I get periodic crashes and BSOD with error 'nvlddmkm.sys'. I'm convinced it is a software/driver issue but not sure how to troubleshoot.

Dump files and diagnostics are attached.

Thanks for any help in advanced.


System Specs:

Windows 7 Professional x64
Intel Core i7-950 Bloomfield Quadcord @ 3.07GHz
EVGA Nvidia GeForce GTX 470SC
G.Skill Ripjaws 3 x 4GB DDR3 1333
Corsair CMPSU-750TX 750W
WD Caviar Black 1TB 7200RPM 6.0Gb/s
Crucial RealSSD C300 64GB​

 

[zigzag3143]

Hi,

This has been a somewhat recurring issue...I've been getting sporadic BSOD and crashes during my normal routine. Originally I had thought it was my video card, but I got it RMAed and it was working fine for a while. Now I get periodic crashes and BSOD with error 'nvlddmkm.sys'. I'm convinced it is a software/driver issue but not sure how to troubleshoot.

Dump files and diagnostics are attached.

Thanks for any help in advanced.


System Specs:

Windows 7 Professional x64
Intel Core i7-950 Bloomfield Quadcord @ 3.07GHz
EVGA Nvidia GeForce GTX 470SC
G.Skill Ripjaws 3 x 4GB DDR3 1333
Corsair CMPSU-750TX 750W
WD Caviar Black 1TB 7200RPM 6.0Gb/s
Crucial RealSSD C300 64GB​

From this link ( AMD Game Forums - ATIKMDAG.sys problems and TDR FAQ ):
The following hardware issues are examples that can cause a TDR event:
- Failing overclock on CPU or GPU (stop overclocking)
- Bad sector in memory resulting in corrupt data being communicated between GPU and the system (either video or system memory) ( MemTest and a video memory stress test: |MG| Video Memory Stress Test 1.7.116 Download )
- Corrupt hard drive/windows install resulting in corruption to the system registry or the page file (Hard drive diagnostics ( HD Diagnostic ), reset your pagefile and run the System File Checker )
- Over heating of GPU or CPU again resulting in corrupt data being communicated. (Point a house fan at the video card, take temperature readings from the card with an IR detector (or your finger - but be very, very careful!!!)
- GPU failure due to any sort of issue from insufficient power(VERY common) to heat. (check the power leads, use a multimeter to check the power output, try another, more powerful PSU)

The following software issues are examples that can cause a TDR event:
-Incompatible drivers of any sort (either GPU, sound, etc) ( Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads )
-Messy registry (I doubt this and don't approve of registry cleaners)
-Known vista issues resounding around multiple displays, aero, dreamscape, and various display drivers. (none known for this OS)
-Known vista issues that sometimes cause corrupt information to be sent to the video card from system memory (will be addressed completely in SP2, has had various fixes applied since vista's release) (none known for this OS)
-Bad direct x files (uninstall, then reinstall DirectX)
-bad system files (System File Checker - was run above)
-Bad driver (some drivers will cause an event due to internal bugs, however these are not nearly as common as many think due to all of the previous things causing the same symptom) - (remove all 3rd party programs and check to be sure drivers aren't loading. Then install only the necessary 3rd party stuff, and ensure it's the latest version and that it's compatible with Win7)

Let us know if you need help