BSOD nvlddmkm.sys error 116. Brand new computer

Fluttershy Guy

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Hello all,

I really hope someone here has a solution to my problem I'm having.

My brand new computer is getting the BSOD with the trouble being pointed at error 116 & nvlddmkm.sys. When I turn the computer on it gets to the windows loading bar screen, displays it for about three seconds then the screen goes black for about 10-15 seconds then up comes the BSOD. The computer then restarts itself and the process repeats. The company I bought the computer off of told me the problem lies with DirectX and instructed me to install the latest version, as well as latest VGA drivers, which I did but to no improvment.

After lots of googling and various un-installing & re-installing of drivers I've discovered the computer starts up fine when the drivers for the graphics card are removed, however upon installing the drivers and restarting: BSOD.

I've a tormenting feeling in the back of my head telling me that the graphics card is bad or something. I really do hope this is not the case and I really hope there is a fix avalible. The card I'm using is GTX 580 3GB.

Thanks in advance for any and all help :)
 

My Computer My Computer

OS
Windows 7 Home 64bit
Hello all,

I really hope someone here has a solution to my problem I'm having.

My brand new computer is getting the BSOD with the trouble being pointed at error 116 & nvlddmkm.sys. When I turn the computer on it gets to the windows loading bar screen, displays it for about three seconds then the screen goes black for about 10-15 seconds then up comes the BSOD. The computer then restarts itself and the process repeats. The company I bought the computer off of told me the problem lies with DirectX and instructed me to install the latest version, as well as latest VGA drivers, which I did but to no improvment.

After lots of googling and various un-installing & re-installing of drivers I've discovered the computer starts up fine when the drivers for the graphics card are removed, however upon installing the drivers and restarting: BSOD.

I've a tormenting feeling in the back of my head telling me that the graphics card is bad or something. I really do hope this is not the case and I really hope there is a fix avalible. The card I'm using is GTX 580 3GB.

Thanks in advance for any and all help :)
Yes, there is a high probability that you've got a faulty graphics card.
Test it with OCCT
http://www.sevenforums.com/tutorials/160729-nvidia-video-card-test-occt.html
Run a RAM test too
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
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