Solved BSOD Occurred After Windows7 Updates

[gary palmer]

After doing standard W7 Updates 11July14 I had a BSOD occur some seven hour later. Windows did a reboot and bugcheck indicated a bluescreen had happened. Am not experienced with this sort of problem so treat me as a novice. Attached is screen capture of updates, a zip file gathered by dm log collector, and Zip file containing a .dmp file with memory diagnostic xml file, jpeg showing critical error ID41.

Have attached anything that may be relevant.

Looking forward to some insight as to what may have caused this problem.

Thanks in advance...Gary

 

[koolkat77]

If you have an SSD, make sure the firmware is up-to-date.

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Remove AVAST! and use MSE in its place.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

• How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Test your Hard Drive with SeaTools:

• How to Use SeaTools for DOS and Windows Disk Check Utility