Solved BSOD on Shutdown

Semicolon

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Location
Buffalo, New York
Sometimes when I try to shutdown my computer it gives me the BSOD and restarts Windows. Can someone tell me how to fix this.

Here are my computer specs:
-Windows 7 Home Premium
-Intel(R) Core(TM)2 Duo CPU P8800 @ 2.66GHz (2 CPUs)
-LENOVO 2764CTO - Intel GM45/GM47 Chipset
-2.9GB Dual-Channel DDR3
-ATI Mobility Radeon HD 3400 Series
-Speakers (Conexant 20561 SmartAudio HD)
-250GB Western Digital WDC

Thank you for your help.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m
Hi.

Just fixed one of these moments ago and now the same for you.

Update this driver:

Code:
e1y6032  e1y6032.sys  Fri Nov 21 12:51:08 2008
for your Intel gigabit lan.

That will fix it but you actually have tons of outdated drivers too. I'd suggest a clean install instead of the upgrade you previously did.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Thank you. I can't actually do a true clean install because I just have the update disks from lenovo.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m
Thank you. I can't actually do a true clean install because I just have the update disks from lenovo.

You're welcome. Search around the site. There are legal ways to do clean install with that. I'm almost sure of it. Or start a thread asking about it in installation section.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Ok, thank you again.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m
Okay, I am still in need of help. I don't know how to find the right drivers. Could you point me in the right direction?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Thank you again. Your help is very much appreciated.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m
I went to the site you posted and ran the scanner for drivers and it gave me this information.

Product Detected Intel(R) 82567LM Based Network Connection (OEM)
Current Driver Installed 9.52.20.0
Newer Driver Available: 9.52.25.0
File Size: 13.133 MB
Download Time: Time @56Kbps:32.0 mins.
Driver Description & Driver Documentation

But when I tried to install the drivers it gave me an error. The picture is attached.

The exe I downloaded is called: PROVISTA32.exe. So I think it doesn't see that I have Windows 7.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m
Use the device manager to install.

Right click on it. Update driver software. Browse my computer. Let me pick. Have disk. Browse. Find the .inf that the installer extracted and double click on it. Hit ok. Hit next.

Reboot after.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Okay. I also noticed that Google Chrome is not compatible with the scanner so I re-ran it using IE. And it gave me a different set of drives. As always your help is very much appreciated.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit SP1AMD FX-4170G.SKILL Ripjaws Series Dual-Channel DDR3 @ 72...2048MB AMD Radeon HD 6900 Series (Sapphire/PC...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4170
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
G.SKILL Ripjaws Series Dual-Channel DDR3 @ 722MHz (9-9-9-24)
Graphics Card(s)
2048MB AMD Radeon HD 6900 Series (Sapphire/PCPartner)
Sound Card
Realtek High Definition Audio (On MoBo)
Monitor(s) Displays
ASUS VH238 x2
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
932GB Western Digital WDC WD10 02FAEX-00Z3A0 SATA Disk Device (SATA)
233GB Maxtor 7 Y250M0 SATA Disk Device (SATA)
233GB Western Digital WDC WD25 00BEVS-08VAT2 SATA Disk Device (SATA)
PSU
CORSAIR Builder Series CX600 600W ATX12V v2.3
Case
Antec Three Hundred Illusion Black Steel ATX Mid Tower
Cooling
Stock
Keyboard
Logitech G110
Mouse
Logitech MX 518
Browser
Google Chrome dev-m
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