BSOD on Startup x 001E

[37Bruins]

Hey guys,

Been getting BSOD on startup. Here is the error message.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002E4D1D5
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


The crash dump is attached at the bottom. Hope you guys can help.


Thanks, Patrick

 

[Dsprague]

OK a couple of things, first and foremost,please update the following driver it seems to be causing problems:

fffff880`033770c8  fffff880`010a0bceUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x38bce

Driver Reference Table - iaStor.sys

you can update the driver from here: https://downloadcenter.intel.com/Default.aspx

next please update to service pack 1:

Learn how to install Windows 7 Service Pack 1 (SP1)

and last please check for update to your BIOS it is very old:

BIOS Release Date             [COLOR="Red"]05/25/2011[/COLOR]

BIOS updates can usually be found on the system manufacturers website.

 

[37Bruins]

Upadated the driver but was unable to update to service pack 1 (can't get on/currently in safe mode). BIOS is also latest version. Now getting the x000a BSOD. Crash dump is attatched. Any help would be extremely appreciated.

 

[VistaKing]

When you try to login to normal mode do you get any errors ?

 

[37Bruins]

When you try to login to normal mode do you get any errors ?

Yes. Usually x001e or x000a. I can log into safe mode no problem.

 

[VistaKing]

Hmm let's open up a new thread in the System Security we could have our malware removal guys and gals help you .

 

[37Bruins]

I just reinstalled windows seven, literally 5 hours ago. Do you really think it's a bug?

 

[VistaKing]

You just installed Windows 5 hrs ago and getting BSODs already ? Did you try to run a memory test using memtest86+

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Hard drive diagnostic ?

:ar: http://www.hgst.com/hdd/support/downloads/WinDFT.zip

Guide : HOW TO USE WinDFT

 

[37Bruins]

Can't run the hard drive test in safe mode, but will try the Memtest.

 

[VistaKing]

You will need a USB flash drive .

If you get any errors stop the test and run the test with just one memory stick in every slot .

Pay attention to Part 3 in the tutorial

 

[37Bruins]

CAn't run the Memtest either. Blank screen at boot. Added latest crash dumps. Latest BSOD was x101. Will it tell you if it's hardware v software.

 

[VistaKing]

Won't be able to read the dmp file at the moment I am on an iPad right now .

 

[37Bruins]

No problem. I need to take a break from this mess anyway. Thanks for the help.

 

[VistaKing]

You're welcome .