BSOD on system restart

demolishun

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Location
Boston MA - USA
New laptop got it out of the box yesterday and with all these updates I can finally use it. The laptop in question is set as my system specs on my profile but ill upload any files I can. The BSOD error occoured after or during shutdown process where the screen reads "Windows is shutting down" I copied the message when I restarted and this is what I got,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003FBE040
BCP4: FFFFF800038073D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091015-21559-01.dmp
C:\Users\Dennis\AppData\Local\Temp\WER-123677-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt



Note: I go to the directory where the xml file is and it isnt there, and I cannot upload the dmp file but this is the sysinfo
 

My Computer My Computer

At a glance

Win 7 Pro x64 on work comp Home Premium x64 o...intel core i3 5005U 2.00 GHz quad core4GBIntel HD Graphics 5500
Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Win 7 Pro x64 on work comp Home Premium x64 on personal comp
CPU
intel core i3 5005U 2.00 GHz quad core
Memory
4GB
Graphics Card(s)
Intel HD Graphics 5500
Hard Drives
HGST HTS54505A7E680 SCSI
Antivirus
AVAST free antivirus antimalware
Browser
prefrence to firefox but IE, Chrome, and Opera are installed
Hello and welcome Dennis the msconfig files contain some stuff that most of up would tell you is very unwanted software and in particular the IoBit - could not give it to me personally.

Now what you need to do is run this and post back the specs - yours are ok but really need some more detail the MB is missing - most important component I think you will agree.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html then read and post these please

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

&

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Until we get back the info we have very little room in which to maneuver.

In my pics there is a reference to power on programs see this to configure the Start up process.
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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