demolishun
New member
New laptop got it out of the box yesterday and with all these updates I can finally use it. The laptop in question is set as my system specs on my profile but ill upload any files I can. The BSOD error occoured after or during shutdown process where the screen reads "Windows is shutting down" I copied the message when I restarted and this is what I got,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003FBE040
BCP4: FFFFF800038073D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091015-21559-01.dmp
C:\Users\Dennis\AppData\Local\Temp\WER-123677-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Note: I go to the directory where the xml file is and it isnt there, and I cannot upload the dmp file but this is the sysinfo
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003FBE040
BCP4: FFFFF800038073D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091015-21559-01.dmp
C:\Users\Dennis\AppData\Local\Temp\WER-123677-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Note: I go to the directory where the xml file is and it isnt there, and I cannot upload the dmp file but this is the sysinfo
My Computer
At a glance
Win 7 Pro x64 on work comp Home Premium x64 o...intel core i3 5005U 2.00 GHz quad core4GBIntel HD Graphics 5500
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- Win 7 Pro x64 on work comp Home Premium x64 on personal comp
- CPU
- intel core i3 5005U 2.00 GHz quad core
- Memory
- 4GB
- Graphics Card(s)
- Intel HD Graphics 5500
- Hard Drives
- HGST HTS54505A7E680 SCSI
- Antivirus
- AVAST free antivirus antimalware
- Browser
- prefrence to firefox but IE, Chrome, and Opera are installed