BSOD Opening a Video File From My Photos

chantal7

New member
Local time
10:26 AM
Messages
3
I was organizing photos and videos on my computer, attempted to open a video, and this blue screen happened. It only happened once, and I have attempted to open the exact video file again and all seemed to work fine. Only curious what caused this. Thank you for your time.
 

My Computer My Computer

At a glance

Windows 7 64 bitAMD FX(tm)-8350 Eight-Core Processor 4 GHz16 GBAMD Radeon HD 7700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 bit
CPU
AMD FX(tm)-8350 Eight-Core Processor 4 GHz
Motherboard
Gigabyte 970a-ud3p
Memory
16 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
PSU
Corsair
Case
Cooler Master Storm Scout II Advanced
Keyboard
CM Storm Trigger
Mouse
Razer Death Adder
Antivirus
Kaspersky
Browser
Chrome
Hiya and welcome to SevenForums!:orb:
This is probably some update acting up. Let's find out!
Code:
BugCheck A0000001, {5, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Funny thing, this is an unknown bugcheck but it blamed your graphics driver. If i would pick up from my own knowledge it i think would be IRQL_NOT_LESS_OR_EQUAL_M, but of course we don't know because it's unknown. I would really be sure if it was 1000000A instead of A0000001.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thanks!

So nothing to really worry about then?
 

My Computer My Computer

At a glance

Windows 7 64 bitAMD FX(tm)-8350 Eight-Core Processor 4 GHz16 GBAMD Radeon HD 7700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 bit
CPU
AMD FX(tm)-8350 Eight-Core Processor 4 GHz
Motherboard
Gigabyte 970a-ud3p
Memory
16 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
PSU
Corsair
Case
Cooler Master Storm Scout II Advanced
Keyboard
CM Storm Trigger
Mouse
Razer Death Adder
Antivirus
Kaspersky
Browser
Chrome
Nah, It's normal that BSODs occurs once or twice.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Okay, thank you SO much for this! I didn't want to get all worried about it. :)
 

My Computer My Computer

At a glance

Windows 7 64 bitAMD FX(tm)-8350 Eight-Core Processor 4 GHz16 GBAMD Radeon HD 7700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 bit
CPU
AMD FX(tm)-8350 Eight-Core Processor 4 GHz
Motherboard
Gigabyte 970a-ud3p
Memory
16 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
PSU
Corsair
Case
Cooler Master Storm Scout II Advanced
Keyboard
CM Storm Trigger
Mouse
Razer Death Adder
Antivirus
Kaspersky
Browser
Chrome
Hiya and welcome to SevenForums!:orb:
This is probably some update acting up. Let's find out!
Code:
BugCheck A0000001, {5, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Funny thing, this is an unknown bugcheck but it blamed your graphics driver. If i would pick up from my own knowledge it i think would be IRQL_NOT_LESS_OR_EQUAL_M, but of course we don't know because it's unknown. I would really be sure if it was 1000000A instead of A0000001.

STOP 0xA0000001:

Code:
Usual causes:  Appears to be a custom bugcheck coded into ATI drivers
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Oh, thanks so much for the info Derek! :)

No problem! It's my duty to help! :D
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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