BSOD playing a battle in Rome 2 total war

[nippy]

Hi Folks,
My PC BSOD when i was playing a battle in Rome 2 total war - this is the first time this has happened since i built the computer initially -here is the error code - I have also attached the information from the SF diagnostic tool also
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 6153

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80093D0028
BCP3: 00000000BE000000
BCP4: 000000000100110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090913-5709-01.dmp
C:\Users\CalMc\AppData\Local\Temp\WER-40451-0.sysdata.xml

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[koolkat77]

Welcome to the forum,

Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Tue Sep 10 00:44:04.457 2013 (UTC + 6:00)
System Uptime: 0 days 2:13:11.269
BugCheck 124, {0, fffffa80093d0028, be000000, 100110a}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : GenuineIntel
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME: NOT FOUND
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Mon Sep  9 05:04:42.301 2013 (UTC + 6:00)
System Uptime: 0 days 6:21:30.002
BugCheck 124, {0, fffffa800c39a028, be000000, 100110a}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : GenuineIntel
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME: NOT FOUND
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Thu Aug 29 02:53:46.115 2013 (UTC + 6:00)
System Uptime: 0 days 0:19:37.911
BugCheck D1, {0, 2, 0, fffff880049622e9}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : cfosspeed6.sys ( cfosspeed6+1372e9 )
BUGCHECK_STR:  0xD1
PROCESS_NAME: NOT FOUND
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Aug 24 16:26:58.380 2013 (UTC + 6:00)
System Uptime: 0 days 0:05:06.426
BugCheck D1, {0, 2, 0, fffff88004d692e9}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : cfosspeed6.sys ( cfosspeed6+1372e9 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

If you are overclocking any hardware, please stop.
-----------------------

ENG64.SYS                         Fri Apr 26 12:10:48 2013 (517A1A68)
EraserUtilRebootDrv.sys           Wed Aug  1 05:36:50 2012 (50186C12)
EX64.SYS                          Fri Apr 26 12:08:58 2013 (517A19FA)
igdkmd64.sys                      Wed Mar 20 10:25:41 2013 (51493A45)
Ironx64.SYS                       Wed May 23 23:14:39 2012 (4FBD1AFF)
nvlddmkm.sys                      Fri Jun 21 15:06:16 2013 (51C41788)
SRTSP64.SYS                       Thu May 24 12:28:47 2012 (4FBDD51F)
SRTSPX64.SYS                      Wed Nov 16 04:30:55 2011 (4EC2E81F)
SYMDS64.SYS                       Thu May 24 07:11:58 2012 (4FBD8ADE)
SYMEFA64.SYS                      Sat May 19 07:29:56 2012 (4FB6F794)
SYMEVENT64x86.SYS                 Thu May 24 06:52:24 2012 (4FBD8648)
SYMNETS.SYS                       Tue May  8 14:53:44 2012 (4FA8DF18)

Norton is a frequent cause of bsods, please uninstall it.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

• Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
• Help protect your PC with Microsoft Security Essentials
• Malwarebytes Free

   Note

:info: Do not start the trial version of MalwareBytes

You may also take a look at:

• Good & Free System Security Combination

------------------------
Reduce the start-up items, Antivirus software is basically whats required.

• Remove Startup Programs in Windows 7
• Clean Startup in Windows 7

------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow - read here

Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Follow these-

Get rid of intel rapid storage.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "Disc Drives" by clicking on the triangle in front of it.
5. Select one item under it, right click, uninstall.
6. Continue the process for all items under "Disc Drives"
7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

If you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Let us know the results.

------------------------
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

 

[nippy]

Hi Koolkat
followed your instructions - will see if the BSOD returns. There were no issues identified except some stuff with the scans that were removed. Do you think there is a possible hardware problem there or is it too hard to tell?
Thanks
best regards
Cal.

 

[koolkat77]

It's hard to tell.
Please post if they happen again.