BSOD - playing any media, error code 0x8000000000000002

jm650

New member
Local time
2:25 AM
Messages
3
I have received three BSOD's in the past 24 hours. It seems to occur during media usage; whether it be YouTube, Grooveshark, or any number of games. The one event that occurred prior to the BSOD's was pressing the windows key during the boot-up of the game Endless Space (which forced it to alt-tab). Upon alt-tabbing back into the game, all the cinematic screens were one color (i.e. purple, black for the next, etc) and all of my sound, except for ventrillo, was non-functional. Nothing in the game, youtube, system sounds, nothing- except ventrillo. Since then, there have been a number of issues: mozilla constantly crashing, Company of Heroes 2 failure to load heads-up-display (first time for any problems with this program), etc. To my knowledge, I haven't installed any windows updates or other software for at least 3~4 days prior to these events. There are a few hiccups (not performance related) that occur prior to the BSOD. That is to say, mozilla will crash three or four times and then BOOM. I have attached the dump files and hopefully any other appropriate information needed. The first two BSOD's had different bugchecks but threw the same codes (e.g. [FONT=&quot]0x8000000000000002)[/FONT]. One of the BSOD's even ran me through check-disk prior to loading Windows. I doubt that helps any considering they might be entirely unrelated/different events, but, it's just an FYI. Any help would be greatly appreciated.

Hardware Specs:
Computer Manufacturer/Model Number
Custom OS Windows 7 Home 64
CPU- AMD FX-8350 @ 4.00 GHz standard clock
Motherboard- Gigabyte GA-990FXA-UD3
Memory- G. Skill 8 GB (2 GB x 2 x 2) PC3-12800 standard clock
Graphics Card(s)- ATI HD7800 standard clock
Sound Card- onboard
Hard Drives- OCZ Vertex 4 128 GB (SSD)- OS drive
WDC WD1002FAEX-00Z3A0 1 TB PSU 1000W
Antivirus- Norton
Browser- Mozilla Firefox

BSOD info
[FONT=&quot]-[/FONT]
[FONT=&quot]System[/FONT]
[FONT=&quot]-[/FONT]
[FONT=&quot]Provider[/FONT]
[FONT=&quot][ Name] [/FONT]
[FONT=&quot]Microsoft-Windows-Kernel-Power[/FONT]
[FONT=&quot][ Guid] [/FONT]
[FONT=&quot]{331C3B3A-2005-44C2-AC5E-77220C37D6B4}[/FONT]
[FONT=&quot]EventID[/FONT]
[FONT=&quot]41[/FONT]
[FONT=&quot]Version[/FONT]
[FONT=&quot]2[/FONT]
[FONT=&quot]Level[/FONT]
[FONT=&quot]1[/FONT]
[FONT=&quot]Task[/FONT]
[FONT=&quot]63[/FONT]
[FONT=&quot]Opcode[/FONT]
[FONT=&quot]0[/FONT]
[FONT=&quot]Keywords[/FONT]
[FONT=&quot]0x8000000000000002[/FONT]
[FONT=&quot]-[/FONT]
[FONT=&quot]TimeCreated[/FONT]
[FONT=&quot][ SystemTime] [/FONT]
[FONT=&quot]2013-07-07T01:00:18.273608400Z[/FONT]
[FONT=&quot]EventRecordID[/FONT]
[FONT=&quot]42785[/FONT]
[FONT=&quot]Correlation[/FONT]
[FONT=&quot]-[/FONT]
[FONT=&quot]Execution[/FONT]
[FONT=&quot][ ProcessID] [/FONT]
[FONT=&quot]4[/FONT]
[FONT=&quot][ ThreadID] [/FONT]
[FONT=&quot]8[/FONT]
[FONT=&quot]Channel[/FONT]
[FONT=&quot]System[/FONT]
[FONT=&quot]Computer[/FONT]
[FONT=&quot]Claymore[/FONT]
[FONT=&quot]-[/FONT]
[FONT=&quot]Security[/FONT]
[FONT=&quot][ UserID] [/FONT]
[FONT=&quot]S-1-5-18[/FONT]
[FONT=&quot]-[/FONT]
[FONT=&quot]EventData[/FONT]
[FONT=&quot]BugcheckCode[/FONT]
[FONT=&quot]26[/FONT]
[FONT=&quot]BugcheckParameter1[/FONT]
[FONT=&quot]0x41790[/FONT]
[FONT=&quot]BugcheckParameter2[/FONT]
[FONT=&quot]0xfffffa8001307940[/FONT]
[FONT=&quot]BugcheckParameter3[/FONT]
[FONT=&quot]0xffff[/FONT]
[FONT=&quot]BugcheckParameter4[/FONT]
[FONT=&quot]0x0[/FONT]
[FONT=&quot]SleepInProgress[/FONT]
[FONT=&quot]false[/FONT]
[FONT=&quot]PowerButtonTimestamp[/FONT]
[FONT=&quot]0[/FONT]
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home 64
CPU
AMD FX-8350 @ 4.00 GHz standard clock
Motherboard
Gigabyte GA-990FXA-UD3
Memory
G. Skill 8 GB (2 GB x 2 x 2) PC3-12800 standard clock
Graphics Card(s)
ATI HD7800 standard clock
Hard Drives
OCZ Vertex 4 128 GB
WDC WD1002FAEX-00Z3A0 1 TB
Antivirus
Norton
Browser
Mozilla Firefox
This sounds similar to what I had back in May- Windows Update conflicted with video drivers and I had to update drivers to correct/bypass the problem. I also suspect the update damaged the PC startup files somehow because startup repair ran and fixed an issue.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4822-01
OS
Windows 7 Home Premium x64
CPU
Intel Pentium Dual Core 2.6 GHz
Motherboard
stock factory for this model
Memory
6 GB
Graphics Card(s)
stock factory for this model
Sound Card
stock factory for this model
Monitor(s) Displays
Dell P2010Ht
Screen Resolution
1600 x 900
Hard Drives
1 TB Western Digital
PSU
300 watt
Cooling
80mm case fan, CPU fan, 60mm front intake
Keyboard
Logitech
Mouse
HP 3-button optical wheel mouse
Internet Speed
fiber optic
Antivirus
MSE, SuperAntiSpyware, Malwarebytes Free
**bump**
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home 64
CPU
AMD FX-8350 @ 4.00 GHz standard clock
Motherboard
Gigabyte GA-990FXA-UD3
Memory
G. Skill 8 GB (2 GB x 2 x 2) PC3-12800 standard clock
Graphics Card(s)
ATI HD7800 standard clock
Hard Drives
OCZ Vertex 4 128 GB
WDC WD1002FAEX-00Z3A0 1 TB
Antivirus
Norton
Browser
Mozilla Firefox
**bump**
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home 64
CPU
AMD FX-8350 @ 4.00 GHz standard clock
Motherboard
Gigabyte GA-990FXA-UD3
Memory
G. Skill 8 GB (2 GB x 2 x 2) PC3-12800 standard clock
Graphics Card(s)
ATI HD7800 standard clock
Hard Drives
OCZ Vertex 4 128 GB
WDC WD1002FAEX-00Z3A0 1 TB
Antivirus
Norton
Browser
Mozilla Firefox
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