Solved BSOD playing ARK: Survival Evolved

smithmen511

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800E3C4038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072415-68874-01.dmp
C:\Users\kenny\AppData\Local\Temp\WER-116969-0.sysdata.xml

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64 bit
CPU
Intel(R) Core(TM) i7 cpu 960 @ 3.20GHx
Motherboard
MSI X58A-GD45 (MS-7522)
Memory
3x4GB corsair Vengeance 667MHz, 2x2GB Adata 667MHz
Graphics Card(s)
AMD Radeon HD 6970
Antivirus
Norton
Browser
Firefox
0x124s are virtually always down to a faulty piece of hardware, but they rarely tell us what piece of hardware is causing the issues, as is the case here.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e3c4038, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e3c4038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`0357e6f0 fffff800`036dccb9 : fffffa80`0e3c4010 fffffa80`0cda1040 00000000`00000001 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0357ec10 fffff800`035bd157 : fffffa80`0e3c4010 fffff800`036372d8 fffffa80`0cda1040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0357ec40 fffff800`03524505 : fffff800`03698d00 00000000`00000001 00000000`00000000 fffffa80`0cda1040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0357ec80 fffff800`03499a95 : fffff880`01442400 fffff800`035244e0 fffffa80`0cda1000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0357ecb0 fffff800`0372eb8a : 00000000`00000000 fffffa80`0cda1040 00000000`00000080 fffffa80`0cd1ab30 : nt!ExpWorkerThread+0x111
fffff880`0357ed40 fffff800`034818e6 : fffff880`0336a180 fffffa80`0cda1040 fffff880`033750c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0357ed80 00000000`00000000 : fffff880`0357f000 fffff880`03579000 fffff880`0357e6a0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_mae_prv

FAILURE_ID_HASH:  {435e2195-e498-1e77-0526-f8d7450275e5}

Followup: MachineOwner
---------

2: kd> !errrec fffffa800e3c4038
===============================================================================
Common Platform Error Record @ fffffa800e3c4038
-------------------------------------------------------------------------------
Record Id     : 01d0c68008076403
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/25/2015 2:17:30 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e3c40b8
Section       @ fffffa800e3c4190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000106a5
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e3c4100
Section       @ fffffa800e3c4250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800e3c4250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e3c4148
Section       @ fffffa800e3c42d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 0 Bank 5)
  Status      : 0xfa00000000400405



STOP 0x124 Troubleshooting

Read carefully before proceeding.



   Warning
:warn: If you're overclocking your system, revert back to stock clocks now. :warn:

   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE

 CPU TEST


:ar: Run Prime95 to stress test your CPU. http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





TWO

 RAM TEST


:ar: Run MemTest86+ to analyse your RAM. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note
picture.php


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





THREE

 HDD TEST


:ar: Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

   Note
Do not run SeaTools on an SSD as the results will be invalid.


:ar: Run chkdsk http://www.sevenforums.com/tutorials/433-disk-check.html




FOUR

 GPU TEST


:ar: Run Furmark to stress test your GPU. http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

   Note
Run Furmark for around 30 minutes.
   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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