Solved BSOD playing CS GO

[Stirb]

Hey guys,

sadly my game (CS GO) keeps freezing on a regular basis.
The screen is going black and a sound loop occours. When Im pressing "ctrl+alt+del" the win screen appears quickly but when im starting the tastmanager it takes forever to load. I normaly close the game via close process and restart it and after every restart the BSOD appears.
Reinstalling the AMD drivers didnt solve the Problem, as well as reinstalling Steam / CS GO.

WhoCrashed says:

On Fri 15.07.2016 18:39:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\071516-7893-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xEC74)
Bugcheck code: 0x116 (0xFFFFFA8006E99010, 0xFFFFF8800420EC74, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

The event log says:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2016-07-15T18:40:17.496803500Z" />
<EventRecordID>84225</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>D1Philip</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xfffffa8006e99010</Data>
<Data Name="BugcheckParameter2">0xfffff8800420ec74</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x2</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Greetings,
Stirb

 

[axe0]

Hi Stirb,

Do you still need help with your problem?

 

[Stirb]

Hey,

yes I do..

 

[axe0]

Try following and let me know if it helps or not:
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so :ar: http://www.sevenforums.com/tutorial...install-without-catalyst-install-manager.html
View attachment 389721

1: kd> lmvm atikmpag
Browse full module list
start             end                 module name
fffff880`04200000 fffff880`04281000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="Red"]Fri Jul 08 20:46:57 2016[/COLOR] (577FF521)
    CheckSum:         0007C1C1
    ImageSize:        00081000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

 

[Stirb]

Filled the missings specs.

Unluckily the BSOD still appears..

 

[axe0]

You've followed the tutorial correctly for installing the graphics drivers without any software?

Start Menu\Programs\AMD Gaming Evolved	Public:Start Menu\Programs\AMD Gaming Evolved	Public
Start Menu\Programs\AMD Settings	Public:Start Menu\Programs\AMD Settings	Public

 

[Stirb]

I didnt deinstall Gaming Evolved, thought it will be during the Display Driver Uninstaller. Guess i have to try this again.
Additionally I couldn't find any custom options during the device manager driver install.

 

[axe0]

Only stuff directly related to the display drivers are uninstalled.

 

[Stirb]

Uninstalled the additional Programms and reinstalled the driver.
Im now trying if i get still get the bsod.

 

[axe0]

Good, keep me posted

 

[Stirb]

Till now i didnt get a new BSOD, but i'd like to keep testing for the week (I didnt had much time lately).

I want to say thank you! Even if it shouldnt work, Im very glad that I met you!

 

[axe0]

Good to hear

You're welcome

 

[Stirb]

Luckily no further BSOD appeared, so Im marking this as solved

Thanks again! )
Stirb