BSOD playing games under high load, High-end Intel/Nvidia custom PC

[ihearbeans]

Hi all,

This is my first computer build. For the most part it is playing games fine, but three times now in the last several weeks I have gotten BSODs, in Crysis 3, Battlefield 4. I didn't have the presence of mind to write down the error code.

I have attached the /zip file generated by SF.

Any ideas? I got error codes when trying to debug myself with windbg.

 

[HarriePateman]

Hello i have had a look the the files you provided.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0,[COLOR="Red"] fffffa800cfd5028[/COLOR], bf800000, 124}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

6: kd> [COLOR="red"]!errrec fffffa800cfd5028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa800cfd5028
-------------------------------------------------------------------------------
Record Id     : 01cf956465f79ba4
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/4/2014 6:47:18 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800cfd50a8
Section       @ fffffa800cfd5180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR="red"]Cache error[/COLOR]
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800cfd50f0
Section       @ fffffa800cfd5240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800cfd5240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800cfd5138
Section       @ fffffa800cfd52c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR="red"]DCACHEL0_WR_ERR (Proc 6 Bank 1)[/COLOR]
  Status      : 0xbf80000000000124
  Address     : 0x000000041e01fdc0
  Misc.       : 0x0000000000000086

0x124 bug check with a cache write error.

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4

The usual suspect of this kind of BCCode is the CPU but it's often not the the case which is why we need
to test other components to rule them out as the cause.
How old are your components?
Do you have any spare parts (or another PC) to test with?

To start with, open your case if you feel comfortable to do so. Now reseat all the connectors with the computer off and blow away any dust.

Use this link to make sure you have enough power supply:

eXtreme Power Supply Calculator.

Test and Diagnose with Memtest:

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Reduce your computer to Clock Speeds.

The problem with the Stop 0x124 is that there are so many causes, so we have to take a wide approach. We will try these for now, is these don't do the trick, we can try some more tests.

 

[ihearbeans]

Thanks for the detailed response.

I haven't had a chance to open the computer up and reseat everything, but I will do this to check. I built the computer from new components about three weeks ago.

I don't have any spare parts to test with, and the BSOD doesn't happen at any kind of time I can reliably recreate.

Power supply should not be the issue, I have a 650W power supply, which that calculator says is overkill by 200W

I have not overclocked anything so that should not be the issue.

I will run the memory tests and reseat the cables, and wait for it to happen again. Perhaps run some stress tests on the CPU. I do have a Noctua DH14 cooling sysem for the CPU, which was a VERY tight fit on my mobo. I.e. a good bit of pressure is placed on the top of the CPU where the thermal paste is. Is this something that could cause this issue? Additionally, the weight of cables on the side of my GPU is causing the corner away from the motherboard at the front of the case to be pulled down slightly - is that another potential culprit? I am not sure of the sturdiness of these components.

 

[HarriePateman]

It could be, I would never have any unnecessary strain of flex on components.