BSOD PLaying League of Legends error code 0x0000001e a common code

[Wolfglar]

Hello and good morning, I having problems with bsod mostly while playing league of legends but can occur randomly at other times. I have done memtest86, scanned the hard drive, and even took it to pcdirect where there installed a new motherboard but the problem has persisted. Thank you very much for your time.

Just an update a new bsod happened while running the repair option on league of legends.

 

[Northernsoul55]

Hi,

Your Nividia drivers and Nforce networking drivers are causing issues, also some USB issues.

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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.
[COLOR=red]BugCheck 1E[/COLOR], {ffffffffc0000005, fffff80002e80b05, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
Followup: MachineOwner
---------
2: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
*                                                                             *
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KMODE_EXCEPTION_NOT_HANDLED (1e)

Driver Issues:

Driver: [COLOR=red]nvlddmkm.sys[/COLOR]
Dated: Fri Jun 21 10:06:16 [COLOR=red]2013[/COLOR]
Refers to: Nvidia video drivers.

As you have the latest driver installed, I would suggest :ar: Rolling back to the previous version.
If that does not fix the issue, then you may try this newer :ar: BETA version

Driver: [COLOR=red]nvmf6264.sys[/COLOR]
Dated: Thu Aug 12 12:46:06 [COLOR=red]2010[/COLOR]
Refers to: Nividia Nforce networking controller

Please install this driver: :ar: NVIDIA DRIVERS 15.56WHQL

This driver pre-dates windows and needs updating or removed, maybe a left over driver:

Driver: [COLOR=red]ASACPI.sys[/COLOR]
Dated: Mon Mar 28 03:30:36 [COLOR=red]2005[/COLOR]
Refers to: Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). 
Also a part of many Asus utilities.

Please update to 2009 driver, if issues persist, uninstall:
:ar: http://www.asus.com/Motherboards/M4N75TD/#support_Knowledge_51238F06-1E1F-FB63-DF3A-6FC32213CCA0

If this program is not present on your system, then navigate to:

C:\Windows\System32\drivers

Locate the ASACPI.sys driver and rename to ASACPI.sys.old
Reboot. Do any issues arise?

----------------------------------------------------------------------------------------

There are also issues relating to USB:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {0, 0, 0, 0}
Probably caused by :[COLOR=red] usbohci.sys[/COLOR] ( usbohci!OHCI_ProcessDoneIsoTd+25 )
Followup: MachineOwner
---------
5: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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KMODE_EXCEPTION_NOT_HANDLED (1e)

Follow this guide:

:ar: http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html

Ensure you have all the latest Windows updates installed and any USB device drivers updated.

cheers

Dave

 

[Wolfglar]

I have done all that you have asked me to do, and I will check in if there is any new problems. Thanks again for your time and help.

 

[Northernsoul55]

No problem

 

[Wolfglar]

Unfortunately I had another bsod, let me know if I messed something up, new file attached. Thanks again.

 

[Northernsoul55]

Hi from your latest logs:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : [B]usbohci.sys[/B] ( usbohci!OHCI_ProcessDoneIsoTd+25 )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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KMODE_EXCEPTION_NOT_HANDLED (1e)

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
The usbohci.sys is used to support your Windows hardware device driver OHCI USB Miniport Driver.

Problem devices:

Device: SPH-l710
PNP_Device_ID: USB\VID_04E8&PID_6860\C80CA3C1
Error Code: This device cannot start

Navigate to:

Start>Control Panel> change to Icon view (Top right) and click Device Manager.
Then click the VIEW tab at the top and click "Show Hidden Devices"
Now expand "Universal Serial Bus Controllers" and you should now see a list of devices.

Is a yellow triangle present next to any devices in the list? Like in the example below?

Do you have an iphone or samsung phone your using with USB to connect to the computer?

Cheers
Dave

 

[Wolfglar]

Yes I do have a samsung phone usb charger attached. There is a yellow triangle next to a portable device
SPH-L710.

 

[Northernsoul55]

Ok, I believe the Samsung USB/driver/ or program you use are causing the issues,
this is the device SPH-L710.

Go back into Device manager and expand again, then right click the SPH-L710 with the yellow triangle and uninstall. (Looks like its installed twice).
Reboot the computer.
Now what is the situation when you plug the charger in? (Look in device manager)

I also suggest you either update the Samsung software or reinstall it.

If you can do none of the above uninstall the software completely, and leave the charger unplugged,
does your issue still remain?

Cheers

Dave

 

[Wolfglar]

I have uninstalled both SPH-L710 devices just to play it safe, and I have decided I wont use my samsung usb charger again just to be sure. I will check in again soon if any new problems arise or if everything is running smoothly, thanks again.

 

[Northernsoul55]

Your welcome.

 

[Wolfglar]

Had a new one happen, while playing league of legends. Also noticed longer times getting to the desktop after logging in.

 

[Northernsoul55]

Hi,

Ok your latest crash is blaming your Nividia drivers again.

As we have tried the latest driver and the previous driver without success
please try this known stable version:

1. Download and install :ar: Driver Fusion.
2. Reboot the computer in :ar: Advanced Boot Options, safe mode.
3. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
4. If it says the free version of Driver Fusion cannot remove all the elements, stop there and follow:
:ar: Drivers - Clean Left over Files after Uninstalling
5. Boot normally now. Go to :ar: Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy;
6. Search there with your cards particulars for :ar: GeForce 306.23 Driver, dated 13.9.2012 and install it.

Stress test the Graphics Card using Furmark:

:ar: Video Card - Stress Test with Furmark

Monitor temperature of the system during the tests :ar: hwmonitor

You will have to also disable the Nividia Update Program.

Driver issues:

Driver: ASACPI.sys
Refers to: Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8).
Also a part of many Asus utilities.
Dated: Thu May 14 02:25:17 2009

This driver needs removing, I cannot see any Asus programs installed on your machine
so it is more likely a left over driver:


Navigate to C:\windows\system32\drivers and locate ASACPI.sys,
right click and rename to ASACPI.sys.old

Reboot and check that no issues relating to this are showing?

Or you can use :ar: Drivers - Clean Left over Files after Uninstalling

Post back any results.

cheers

Dave

 

[Wolfglar]

Hello,

Did a clean installation and installed the 306.23 driver. Stress tested with Furmark for 7 mins, temp maxed out at 77 degrees celcius. Also renamed the ASACPI.sys to ASACPI.sys.old. Will check in again soon, thank you.

Bsod occured about an hour after doing these, while browsing on google chrome.

 

[Northernsoul55]

I would first suggest uninstalling Tune up utilities as that messes with your registry:

Windows is a closed source system. Developers of tuneup utilities and registry 
cleaners do not have the core code of Win 7 and are not working on definitive 
information, but rather they are going on past knowledge and experience, most 
of which is not applicable to Win 7.
There is almost no tweaking that can be done to Win 7 to speed it up. 
The system is designed to diagnose itself and take care of itself which it does 
remarkably well. Win 7 maintains itself and that includes the registry.
Tuneup utilities are pure snake oil. At best they do nothing except use resources. 
At worst, they can mess your system up, slowing it down, and even crash it. 
There is no tuneup utility out there anywhere that can speed Win 7 up and 
improve its performance, at least not at this time.

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Your logs are showing your Nividia video drivers as faulting again.
I feel that is because the Nividia updater has updated your driver to the latest version.
I suggest to :ar: roll your driver back to the 306.23 stable one (if it was installed prior?)

Also disable the nividia update program:

1. Press Win key+R to open the run window.
2. Type in msconfig and click ok, the system configuration window opens.
3. Select the start up Tab and deselect Nividia updater (Nvtmru.exe I think)
4. Click the services tab and check the "Hide all Microsoft Services"
5. Deselect the Nividia Display Driver Services. Click Apply then click ok.

Update your nVidia nForce network drivers. Choose option 2 and see if an update is available:

:ar: Drivers - Download NVIDIA Drivers

Update your chipset if not already the latest:

:ar: M4N75TD - Motherboards - ASUS

Important step: Test the Graphics card in one of the spare PCIe slots.

Test your Ram:

I would firstly try re-seating your RAM, ensure they are free from dust, and seated properly.
Download and run memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight, pay particular attention to #3 in tutorial

Oh and can you confirm this driver is renamed to old as it is showing in the
logs as present? ASACPI ASACPI.sys Thu May 14 02:25:17 2009

cheers

Dave

 

[Wolfglar]

Hello,

I have removed tuneup utilities(not sure how it got installed, maybe while downloading driver fusion). I tried what you suggested for the nforce network drivers option 2, but the scan only detects my graphics card which gives the suggestion to download the latest driver for that, I don't know if that is a problem, a symptom, or nothing to worry about. But I did make sure that I only have the 306.23 driver for my graphics card, and the latest driver for my nforce networks controller.

I do have a couple questions. In the first screenshot there is a yellow triangle next to the Atk0110 ACPI Utility under system devices, should I do something about that? In screenshot 2 I confirmed that the ASACPI.sys file is now ASACPI.sys.old, but in screenshot 3 another occurence of the file exists in the location:

C:\Windows\System32\DriverStore\FileRepository\asacpi.inf_amd64_neutral_a7ca2c2f114f9353

No matter what I do to change the security options, it wont allow me to rename it; should I even be messing with it? After this posting I will be doing what you suggested for the video card and the ram. Thanks

 

[Northernsoul55]

Hi,

You don't rename those files in the DriverStore\FileRepository - and your correct you shouldn't mess there.
There is protection set on these folders, which is why you can't rename, and you can do more damage
just by trying to remove them from there.

ATK/0110 is a virtual device for ASUS utility API, which lets the Asus system
programs "AI" Overclock and modify system power stuff.
I cannot see any evidence on your machine that you have this progam installed and
it is better the driver is removed. Did Driver Fusion not pick up the ASACPI.sys driver?

You can perhaps use :ar: Revo Uninstaller to locate remnants of the program and remove,
this should remove all traces of the program if present.

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).


Then check your Device Manager to see if the ATK0110 ACPI Utility is removed?

If you have the latest driver for your nforce networks controller, then that is ok.

Post back any results / observations

cheers

Dave

 

[Wolfglar]

Hello,

It's funny, but no, driver fusion did not pick up the ASACPI.sys driver. Whats more, after uninstalling manually and restarting the computer, I was given a warning message about not having a power management driver or something(sorry I should have gotten a screenshot) and it suggested I install the driver. Which led to a new ASACPI.sys file being created and the ATK0110 utility being reinstalled with the 2004 driver! So I went through the process of renaming the file again and I disabled the ATK0110 Utility. I also have moved the graphics card to another slot, so far so good otherwise(crossing my fingers). Will check in again soon, thank you.

 

[Northernsoul55]

Ahhh good work, so are you free of the warning messages about ATK0110 utility now?
And what about in device manager? Is it just disabled there?

From Asus, I can only find this update for :ar: ATK0110 utility, which I think is the 2009 driver that
can cause BSOD issues, but try Windows update (especially optional updates) and see if
that offers a solution to update?

Ok I would just use the computer as normal and observe the situation, then if you
feel the issue is resolve, then please mark the thread as solved, thanks.

cheers

Dave

 

[Wolfglar]

Hello,

I am indeed currently free of any warning messages pertaining to the ATK0110 utility which has the 2009 driver and the ASACPI.sys is now ASACPI.sys.old and is currently disabled in the device manager. I checked Windows update and nothing available in either recommended or optional. But I did get a new bsod while the computer was sitting idle while I was at work.

 

[Northernsoul55]

Your Nividia driver is being blamed again.
Can you confirm you stil have the 306.23 version installed?

If so I would suggest swapping the GPU to another PCIe slot and testing.

Hibernate or sleep is not needed for a desktop PC, as it runs on an external power source and not on the battery.
:ar: Hibernate - Enable or Disable
cheers
Dave