BSOD playing League of Legends.

[Chipy]

Hey guys i bought this pc two years ago and now i can't do nothing with it because this BSOD appears randomly. I formated the pc and it didn't change. Here i got the error :
Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do SO: 6.1.7601.2.1.0.768.3
ID de Região: 2070

Informações adicionais sobre o problema:
BCCode: 116
BCP1: FFFFFA800A7BA0D0
BCP2: FFFFF880061DEA98
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Ficheiros que ajudam a descrever o problema:
C:\Windows\Minidump\020113-22635-01.dmp
C:\Users\Chipy\AppData\Local\Temp\WER-114145-0.sysdata.xml

Leia a nossa declaração de privacidade online:
Declaração de Privacidade do Windows 7 - Microsoft Windows

Se a declaração de privacidade online não estiver disponível, leia a declaração de privacidade offline:
C:\Windows\system32\pt-PT\erofflps.txt

Hope you guys can help me! Thank you )

 

[koolkat77]

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[Chipy]

I did it now.

 

[koolkat77]

Have you gone through the 116 troubleshooting link?

Please post the following report:

• Windows Genuine and Activation Issue Posting Instructions

 

[Chipy]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {7F32D11B-0A21-402E-B53C-B56F7C5F295F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7F32D11B-0A21-402E-B53C-B56F7C5F295F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2032370038-2341387640-2474455319</SID><SYSTEM><Manufacturer>Packard Bell</Manufacturer><Model>imedia S3800</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-B1</Version><SMBIOSVersion major="2" minor="6"/><Date>20100403000000.000000+000</Date></BIOS><HWID>04B93607018400FC</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licenciamento de software: 6.1.7600.16385

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, OEM_SLP channel
ID da Activação: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID Expandido: 00426-00178-926-600006-02-2070-7600.0000-0582013
ID da Instalação: 015904465241374551335194599351396295076780182326759673
URL de Certificado do Processador: http://go.microsoft.com/fwlink/?LinkID=88338
URL de Certificado do Computador: http://go.microsoft.com/fwlink/?LinkID=88339
URL da Licença de Utilização: http://go.microsoft.com/fwlink/?LinkID=88341
URL de Certificado da Chave do Produto: http://go.microsoft.com/fwlink/?LinkID=88340
Chave de Produto Parcial: HYRR2
Estado da Licença: Licenciado
Contagem de rearmamentos restantes do Windows: 3
Hora fidedigna: 28-03-2013 16:21:40

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:27:2013 18:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqgknISx5naQYua8cvHcRwa/QfpcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		APIC0937
  FACP			ACRSYS		FACP0937
  HPET			ACRSYS		OEMHPET 
  MCFG			ACRSYS		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			ACRSYS		OEMB0937
  GSCI			ACRSYS		GMCHSCI 
  AWMI			ACRSYS		OEMB0937
  SSDT			DpgPmm		CpuPm

Here it is, sorry.

 

[koolkat77]

Install all updates and Service Pack 1.

Learn how to install Windows 7 Service Pack 1 (SP1)

Have you followed the 116 link?

 

[Chipy]

I can't install the updates and the Service Pack 1 , when i try to install it gives me an error.
And yes i followed but i need to do something there?


Thank you

 

[koolkat77]

What error does Service Pack 1 give you?

 

[Chipy]

It says Erro 800B0100 do Windows Update, the code is 800B0100. And i can't install the other uptades too.

 

[NoelDP]

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[Chipy]

Okey i did it. Here it is.

 

[NoelDP]

From the CheckSUR log

Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.17206_none_b34bcf71c7782cb0.manifest
 winsxs\manifests\x86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22209_none_593c268a2ca0c7fb.manifest
 winsxs\manifests\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22209_none_b5becc06ddb98192.manifest
 winsxs\manifests\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21415_none_b3c99dece09ecc3b.manifest
 winsxs\manifests\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18042_none_b502eb9fc4c2a304.manifest
 servicing\packages\Package_2_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2790655_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2790655_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2790655_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2790655_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_5_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_5_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2790655_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2790655_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2790655_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2790655_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2790655~31bf3856ad364e35~x86~~6.1.1.0.cat

The CBS log has related errors for most of those entries, although the actual SFC log is clear.

I'll post a fix protocol for the missing files a bit later.

 

[NoelDP]

Please note that your installed Windows is 32-bit, not 64-bit, as you state in your system specs.


I've uploaded a file - cpyaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[Chipy]

I did what you said but how i run the CheckSUR tool?

 

[NoelDP]

Double-click on the download that you (hopefully - it is 300MB+ after all) saved
Filename is Windows6.1-KB947821-v26-x86.msu

 

[Chipy]

I runned it and now?What i need to do?

 

[Chipy]

Service Pack 1 is now installed, but i have five important updates that i can't install.

 

[NoelDP]

Please post the CheckSUR.log file as requested.

 

[Chipy]

how i do that? i already runned the file. Sorry for being stupid.

 

[NoelDP]

1. Navigate to the following folder:
   C:\Windows\Logs
   ​
2. Right-click and on the CBS folder and select Copy.
3. Minimise all open windows and right-click on your Desktop, then select Paste.
4. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
5. A file, CBS.zip should appear on your Desktop.