BSOD playing StarCraft 2 and watching YouTube

[iShirley]

Hi,

I was playing Starcraft 2, and I got a Blue screen, and it said System Service Exception. But, I didn't get the information on that.

A few hours later, I was watching YouTube, and I got another BSOD.

Here's the information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88006C0AF80
BCP3: FFFFF88007CAE918
BCP4: FFFFF88007CAE170
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080712-15210-01.dmp
C:\Users\Shirley\AppData\Local\Temp\WER-40045-0.sysdata.xml

I'm a complete noob on computer stuff, so you have to speak like you're speaking to a kid, haha.

Thanks in advance!

 

[Kari]

Hi Shirley, welcome to the Seven Forums.

Please follow these instructions to post some more information we need in order to be able to help you: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Kari