BSOD playing Starcraft 2, error 0x00000034

[DevilPanda]

I dont know if this is relevant, but for some reason half the time I get a blue screen there is no dump file...

 

[writhziden]

The latest crash indicates it is probably hardware. Run some hardware checks after disabling Verifier.

• If you are overclocking any hardware, please stop.
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing CPU stress test using IntelBurnTest
  
  
• Run the extended version of the Windows Memory Diagnostics Tool for at least five passes. You may want to run overnight since it takes a long time to complete (run an hour before bed when you have a chance and check before going to sleep that it is still running). If you have errors, follow part 3 of the Memtest86+ tutorial (link below).
  
  
     Warning

  Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!
  
  
  For Part 3 of Memtest86+: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

 

[DevilPanda]

Thanks for the help, ill probably do all of these tomorrow and over night over over the next couple of days. I had ran memtest86 with no errors, but ill probably do it again just to be sure.

Will report back once I do all those, or a few if they show anything.

And again, thanks!

 

[writhziden]

You're welcome. I actually gave you a second memory diagnostic tool to run, in case you missed seeing that or were confused by me referencing Memtest86+. The Windows memory diagnostic tool is different from Memtest86+. It is not as thorough as Memtest86+, but sometimes it stresses memory slightly differently and picks up errors that Memtest86+ might have missed.

 

[DevilPanda]

I know I haven't responded in a while, but I haven't got a BSOD in 5 days, when I was getting at least 2-3 a day before that, so I don't know if the problem still exists or somehow fixed itself. Should I still do all those tests? or wait to see if it continues to blue screen.

 

[writhziden]

Wait and see how the system behaves for a while longer. No need to do the tests if you are not having problems.

 

[DevilPanda]

Well, one week after they stopped the blue screens started again, I guess I will be doing those tests this week. I don't know if this is relevant, but they started again just after the power went out to my computer while I was using it.

I really appreciate all the help you guys have given me!

 

[writhziden]

Before running the tests, use http://www.sevenforums.com/tutorials/433-disk-check.html with Automatically Fix File System Errors to check the disks. See if that resolves the crashes first.