BSOD playing video hal.dll & ntoskrnl.exe

Melkior

New member
Local time
10:56 AM
Messages
5
Please kindly give me an advise in this case.
I got BSOD after playing movie an hour. i attached infomation below. :(
When i check with Bluescreen view, i see hal.dll & ntoskrnl.exe was highlighted.
I has tried reinstall OS but it not work.
Thanks in advance!
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel I7 4790Consair Vengeance 2*4gbIntel HD 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional x64
CPU
Intel I7 4790
Motherboard
GA-Z97X Gaming G1
Memory
Consair Vengeance 2*4gb
Graphics Card(s)
Intel HD 4600
Monitor(s) Displays
LG 23MP65
Screen Resolution
1920*1080
Hard Drives
SamSung Evo 120gb
PSU
ZALMAN 750W
Case
X-Xtrike
Cooling
Consair H105 + Fan
Keyboard
I-Rocks 620
Mouse
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Browser
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more information

more information
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85639
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {55093773-D54F-43B9-8515-FE190557D8C3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{55093773-D54F-43B9-8515-FE190557D8C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85639</PID><PIDType>5</PIDType><SID>S-1-5-21-544182604-2751196053-1140250821</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97X-Gaming G1</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="7"/><Date>20140508000000.000000+000</Date></BIOS><HWID>EDC23C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7601.0000-3182014
Installation ID: 015996955014314334383621580584517755092765561132179966
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Initial grace period
Time remaining: 39900 minute(s) (27 day(s))
Remaining Windows rearm count: 3
Trusted time: 11/17/2014 7:07:50 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAQACAAAABAABAAEAln06mIO2nC3soMTewpfUgHo5fDl2B6T+zqTI9g==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
DMAR INTEL BDW
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel I7 4790Consair Vengeance 2*4gbIntel HD 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional x64
CPU
Intel I7 4790
Motherboard
GA-Z97X Gaming G1
Memory
Consair Vengeance 2*4gb
Graphics Card(s)
Intel HD 4600
Monitor(s) Displays
LG 23MP65
Screen Resolution
1920*1080
Hard Drives
SamSung Evo 120gb
PSU
ZALMAN 750W
Case
X-Xtrike
Cooling
Consair H105 + Fan
Keyboard
I-Rocks 620
Mouse
Dell
Antivirus
Norton internet security
Browser
Chrome
This is BSOD
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: hal.dll



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa8008d5f028, 0x00000000bf800000,
0x0000000000200401)

*** hal.dll - Address 0xfffff80002c21a3b base at 0xfffff80002c0f000 DateStamp
0x4ce7c669
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel I7 4790Consair Vengeance 2*4gbIntel HD 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional x64
CPU
Intel I7 4790
Motherboard
GA-Z97X Gaming G1
Memory
Consair Vengeance 2*4gb
Graphics Card(s)
Intel HD 4600
Monitor(s) Displays
LG 23MP65
Screen Resolution
1920*1080
Hard Drives
SamSung Evo 120gb
PSU
ZALMAN 750W
Case
X-Xtrike
Cooling
Consair H105 + Fan
Keyboard
I-Rocks 620
Mouse
Dell
Antivirus
Norton internet security
Browser
Chrome
Please help.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel I7 4790Consair Vengeance 2*4gbIntel HD 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional x64
CPU
Intel I7 4790
Motherboard
GA-Z97X Gaming G1
Memory
Consair Vengeance 2*4gb
Graphics Card(s)
Intel HD 4600
Monitor(s) Displays
LG 23MP65
Screen Resolution
1920*1080
Hard Drives
SamSung Evo 120gb
PSU
ZALMAN 750W
Case
X-Xtrike
Cooling
Consair H105 + Fan
Keyboard
I-Rocks 620
Mouse
Dell
Antivirus
Norton internet security
Browser
Chrome
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