BSOD (probably hardware) after a kick with the foot

entib

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Hi entib-

Since it happened with a bang to the case, it sounds like there is a loose connection some where. Have you checked all wire connections to the motherboard and PSU and external connections?
 

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Hi wither 2,
Thank you for your reply.
Sure! I checked all of the connections but since I don't know how to interpret the attached BSOD report, it is not sure I actually secured the item that was the culprit. ;)
 

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entib

I agree with wither 2!

Being that you described a kick with the foot, check all your connections to insure they are fully seated.

Here's a screenshot from BlueScreenView. It appears as though USB print.sys is involved.
Check your connections for your printer, ect.
May want to run SFC /SCANNOW to check for corrupt system files, being that your computer blue screened after you punted it!
@axe0 is our resident BSOD expert & will get a notification via the entry!

View attachment 412144
 

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Your logs show the following
Code:
Organizzazione registrata:            
Numero di serie:                      00426-OEM-8992662-00173
Data di installazione originale:      20/08/2018, 21:22:46
Tempo di avvio sistema:               28/07/2020, 11:15:06
Produttore sistema:                   To Be Filled By O.E.M.
Modello sistema:                      To Be Filled By O.E.M.

00426-OEM-8992662-00173 is a product ID that cannot be transferred and comes preinstalled with Windows. It's legally impossible to have it on your computer, because it requires a SLIC table in the BIOS to activate that OEM vendors flash into the BIOS before it arrives to the customer. As you can see, there where there should be the vendor's name is 'To Be Filled By O.E.M.' instead meaning the activation is not legal.

Per forum rules no support is provided until you have genuinely activated Windows.
 

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axe0

That is what I believed to be true!
Thank you for confirmation!

Snick
 

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I respectfully agree with all that because you guys are the experts but, since he was running successfully before the "kick", I was simply trying to determine what caused the BSOD. It's not clear to me that he still is experiencing any BSODs. However, I'll refrain from pursing this any further because of forum rules.
 

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Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
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Thank you guys; I will complain with the shop about that product ID issue.
SFC /SCANNOW shows no integrity issues. Will check USB peripherals and cables.
 

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For information, was that a one time deal or are you still having the same problem?
 

My Computer My Computer

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Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
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