BSOD Problem

A

Anpippin

New member
Local time
3:57 PM
Messages
128
My graphics card crashed and the screen went all weird looking, then my computer restarted. This is the 2nd time today that's happened. It never happened before today. I have Windows 7 Ultimate 64-bit. Also, I use SUPERAntiSpyware. I'm also on Bootcamp on a 15" early 2011 Macbook Pro.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80065EE4E0
BCP2: FFFFF880043B22CC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082511-26005-01.dmp
C:\Users\Xanity\AppData\Local\Temp\WER-55614-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-Bit
CPU
Pentium D 2.80GHz LGA Socket 775
Motherboard
EVGA nForce 730i
Memory
4GB DDR2 800MHz Corsair Gaming Memory
Graphics Card(s)
Nvidia 9600GT
Sound Card
Nvidia 9600GT SPDIF/Built in Monitor Speakers
Monitor(s) Displays
Samsung Syncmaster 22"
Screen Resolution
1680x1050
Hard Drives
250GB Western Digital, 300GB Western Digital, and a 500GB Caviar Green Western Digital
PSU
BFG 450 Watt
Case
Thermaltake Black Widow Soprano RS 101 PC Gaming Case
Cooling
Asus V60
Keyboard
Logitech G19, Logitech G15, and Steelseries/Ideazon Zboard
Mouse
Logitech G9x, Logitech G500, and Microsoft Wireless 5000
Internet Speed
DSL
BSODs caused by atikmdag.sys, this is the AMD Display driver used by AMD/ATI Cards. Your system specs indicate that you are using an Nvidia 9600GT card but seem you are using an HD9750M on a Mac Book Pro

Update the AMD Driver
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#2
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80065ee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880043b22cc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021bd928 fffff880`050f2000 : 00000000`00000116 fffffa80`065ee4e0 fffff880`043b22cc 00000000`00000000 : nt!KeBugCheckEx
fffff880`021bd930 fffff880`050f1d0a : fffff880`043b22cc fffffa80`065ee4e0 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`021bd970 fffff880`05198f07 : fffffa80`065ee4e0 00000000`00000000 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`021bd9a0 fffff880`051c2b75 : fffffa80`ffffffff 00000000`000ef36b 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`021bda80 fffff880`051942d5 : fffffa80`05ad7410 fffffa80`00000002 00000000`000ef36b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`021bdab0 fffff880`051c0e7a : 00000000`00000000 fffffa80`0477ad50 00000000`00000080 fffffa80`05ad7410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`021bdbc0 fffff800`02d79fee : 00000000`fffffc32 fffffa80`0625cb60 fffffa80`045f0040 fffffa80`0625cb60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`021bdc00 fffff800`02ad05e6 : fffff880`02f08180 fffffa80`0625cb60 fffff880`02f130c0 6763315a`684a3265 : nt!PspSystemThreadStartup+0x5a
fffff880`021bdc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+72cc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d23d53a

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------


6: kd> lmvm atikmpag
start             end                 module name
fffff880`043ab000 fffff880`043f8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Jan 05 06:19:38 2011 (4D23D53A)
    CheckSum:         00052273
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
yowanvista said:
BSODs caused by atikmdag.sys, this is the AMD Display driver used by AMD/ATI Cards. Your system specs indicate that you are using an Nvidia 9600GT card but seem you are using an HD9750M on a Mac Book Pro

Update the AMD Driver
ATI Catalyst
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80065ee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880043b22cc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021bd928 fffff880`050f2000 : 00000000`00000116 fffffa80`065ee4e0 fffff880`043b22cc 00000000`00000000 : nt!KeBugCheckEx
fffff880`021bd930 fffff880`050f1d0a : fffff880`043b22cc fffffa80`065ee4e0 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`021bd970 fffff880`05198f07 : fffffa80`065ee4e0 00000000`00000000 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`021bd9a0 fffff880`051c2b75 : fffffa80`ffffffff 00000000`000ef36b 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`021bda80 fffff880`051942d5 : fffffa80`05ad7410 fffffa80`00000002 00000000`000ef36b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`021bdab0 fffff880`051c0e7a : 00000000`00000000 fffffa80`0477ad50 00000000`00000080 fffffa80`05ad7410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`021bdbc0 fffff800`02d79fee : 00000000`fffffc32 fffffa80`0625cb60 fffffa80`045f0040 fffffa80`0625cb60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`021bdc00 fffff800`02ad05e6 : fffff880`02f08180 fffffa80`0625cb60 fffff880`02f130c0 6763315a`684a3265 : nt!PspSystemThreadStartup+0x5a
fffff880`021bdc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+72cc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d23d53a

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------


6: kd> lmvm atikmpag
start             end                 module name
fffff880`043ab000 fffff880`043f8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Jan 05 06:19:38 2011 (4D23D53A)
    CheckSum:         00052273
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Click to expand...
I can't update my driver as my laptop is not supported and I just get this error.
ATI Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. Your computer does not contain a proper graphics adapter.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-Bit
CPU
Pentium D 2.80GHz LGA Socket 775
Motherboard
EVGA nForce 730i
Memory
4GB DDR2 800MHz Corsair Gaming Memory
Graphics Card(s)
Nvidia 9600GT
Sound Card
Nvidia 9600GT SPDIF/Built in Monitor Speakers
Monitor(s) Displays
Samsung Syncmaster 22"
Screen Resolution
1680x1050
Hard Drives
250GB Western Digital, 300GB Western Digital, and a 500GB Caviar Green Western Digital
PSU
BFG 450 Watt
Case
Thermaltake Black Widow Soprano RS 101 PC Gaming Case
Cooling
Asus V60
Keyboard
Logitech G19, Logitech G15, and Steelseries/Ideazon Zboard
Mouse
Logitech G9x, Logitech G500, and Microsoft Wireless 5000
Internet Speed
DSL
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