BSOD Random browsing - 0x0000009f

[EmKal]

Hi,

I had a few BSODs recently, initially the problem was with a one of four 4gb memory sticks giving errors when running MemTest 86. So I decided to upgrade the memory to 24 gb (from original 16gb) instead of just replacing the faulty unit as I usually max out my memory when having too many Chrome tabs plus Photoshop running at the same time. I bought two 8gb DDR3 (9-9-9-24) G.Skills sticks to replace 2 of 4 4gb DDR3 (9-9-9-24) G. Skills (one of which was faulty). So the current memory configuration is 2x4gb plus 2x8gb (DDR3 (9-9-9-24) G. Skills, all identical manufacturer and speed, only different size pairs). I did not turn on xmp profile in bios as I don't have time to fiddle around with it right now and just wanted to increase total memory size.

In order to use more than 16gb of memory I needed to upgrade Windows from Home to Ultimate, which I did through the online tool that did not require a clean install of Win7. After the upgrade I received an error that one of the drivers was missing or something, I did not take a print screen so I can't recall the exact error. Since then (been running Win7 Ultimate since July 10, for almost three weeks) I had several BSODs related to drivers. I tried updating drivers through device manager, even attempted updating Motherboard drivers with a CD, but the BSOD happened right after anyways, so I did a system restore to remove the drivers installed from a CD, as the system has been otherwise stable for years with the previous drivers.

I am not sure what the culprit is, I went through all the drivers one by one, and these show as missing:

High precision event timer
Direct memory access controller
Intel(R) 7Series/C216 Chipset Family SMBus Host Controller - 1E22
Intel (R 82802 Firmware Hub Device
Numeric Data Processor for Chipset LPC Controller 1E44
Programmable Interrupt Controller for Chipset LPC Controller 1E44
System Timer for Chipset LPC Controller 1E44

It is overwhelming to do all this research, but from searching the names of individual missing drivers, it seems that these are fine to not be installed??

I am attaching a few printscreens from NirSoft BlueScreen View, Speccy and so on, but I am unable to attach a minidump zip file that was collected by DM Log Collector, as it tells me I don't have admin privileges (which I do). I did try to take ownership of the generated .zip file file as suggested in this article (Windows 7 Take Ownership & Grant Permissions to Access Files & Folder)


Please help to sort all of this out
Thanks in advance.

Emilia

View attachment 400074

View attachment 400075

View attachment 400076

View attachment 400077

 

[EmKal]

Was able to manually archive three latest minidump files from my desktop. If anyone could take a look.

 

[EmKal]

Let Driver Verifier run for all non-Microsoft drivers, the system would usually BSOD when put to sleep, here is what BlueScreenView is saying, please see images attached.
View attachment 400083

View attachment 400084

View attachment 400085

View attachment 400086


This is from WhoCrashed:
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 7/28/2017 11:46:06 PM your computer crashed
crash dump file: C:\Windows\Minidump\072817-11575-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70E40)
Bugcheck code: 0xA (0xFFFFF98027EC2FA0, 0x2, 0x1, 0xFFFFF800035A62B8)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 7/28/2017 11:46:06 PM your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hcmon.sys (hcmon+0x66B9)
Bugcheck code: 0xA (0xFFFFF98027EC2FA0, 0x2, 0x1, 0xFFFFF800035A62B8)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\hcmon.sys
product: VMware USB monitor
company: VMware, Inc.
description: VMware USB monitor
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hcmon.sys (VMware USB monitor, VMware, Inc.).
Google query: VMware, Inc. IRQL_NOT_LESS_OR_EQUAL



On Fri 7/28/2017 11:43:59 PM your computer crashed
crash dump file: C:\Windows\Minidump\072817-19780-01.dmp
This was probably caused by the following module: classpnp.sys (CLASSPNP+0x142FD)
Bugcheck code: 0xC9 (0x21A, 0xFFFFF880014142FD, 0xFFFFF98074578CF0, 0x0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
file path: C:\Windows\system32\drivers\classpnp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: SCSI Class System Dll
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 7/28/2017 7:26:58 PM your computer crashed
crash dump file: C:\Windows\Minidump\072817-18345-01.dmp
This was probably caused by the following module: classpnp.sys (CLASSPNP+0x142FD)
Bugcheck code: 0xC9 (0x21A, 0xFFFFF8800182A2FD, 0xFFFFF980538CACF0, 0x0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
file path: C:\Windows\system32\drivers\classpnp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: SCSI Class System Dll
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 7/28/2017 1:53:55 PM your computer crashed
crash dump file: C:\Windows\Minidump\072817-10530-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70E40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8015BCD060, 0xFFFFF80000B9A3D8, 0xFFFFFA8013CA5B80)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Thanks Again!!

 

[axe0]

When do you exactly get the message that you don't have permission to access the zip? While the DM Log Collector is running?

 

[EmKal]

Thanks for replying.

I get errors when I try to access the resulting zip file, or to upload it here. I was able to just zip up and upload here the last three .dmp files after coping them to desktop (please see my second post). I do have the ownership of the mini-dump folder and each of the individual files (when looking in the advance option of the security tab in properties), and I have the ownership of the zip file created by the tool. I don't get any errors while the log tool is running, just cannot access or upload the resulting zip file.

Thanks again!
View attachment 400123

 

[mrjimphelps]

Please check this post to see how to get the drivers you need.

 

[axe0]

Before closing the tool, if I remember correctly the tool creates a new folder. You may be able to zip this folder and upload it instead of the zip created by the tool.

 

[EmKal]

I ran the tool a few more times and this time watched the complete operation, and there is an error that pops up before the end. The tool does create a zip file that I then cannot open, but this is what I see just before it completes:
View attachment 400138

 

[EmKal]

Please check this post to see how to get the drivers you need.

I looked at the linked post, and not sure about which drivers on that list would be useful. My pc was not giving me any BSODs errors related to drivers prior to upgrading from Home to Ultimate. Since I replaced the faulty memory sticks, my MemTests are coming clean of errors as well.

When I ran the driver Verifier tool for a few hours, it would cause BSOD only when I put my computer to sleep (I did have to exclude all the Windows drivers, or my pc would not boot past Windows screen, only in safe mode), but I am not sure about how applicable the results are for my current problem. You can see in my 3rd post pictures -- what drivers were identified as problematic BlueScreenView.exe (failed the verifier when put under a strain test). Again not sure if it is useful info to fix the original driver issue.

 

[EmKal]

Not sure if the file collected by the DM LOG Collector tool is special and different from simply zipping up some minidump files, but here are the minidumps related to this issue if somebody can please take a look. I also attached the excel version of the xml file created during the last BSOD as well as the original .xml file.

View attachment 400210

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8015C19060
BCP3: FFFFF80000BA0748
BCP4: FFFFFA801CC6D930
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080317-10670-01.dmp
C:\Users\Userman\AppData\Local\Temp\WER-29796-0.sysdata.xml




From WhoCrashed:

On Thu 8/3/2017 9:09:05 AM your computer crashed
crash dump file: C:\Windows\Minidump\080317-10670-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70E40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8015C19060, 0xFFFFF80000BA0748, 0xFFFFFA801CC6D930)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Many thanks in advance!

 

[axe0]

See if you can run this command in an admin command prompt.

type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\"&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&wmic /output:"%USERPROFILE%\Desktop\hotfix.txt" qfe list full /format:table

It should produce the following files
- hosts.txt,
- dxdiag.txt,
- *.dmp,
- drivers.txt,
- msinfo32.nfo,
- eventlog.txt,
- systeminfo.txt,
- uninstall.txt,
- installed.txt,
- hotfix.txt

Zip these files and upload the zip please.

 

[EmKal]

Finally was able to zip the files generated by DM LOG Collector tool. Can someone please take a look?

 

[axe0]

Please post the report of Windows Genuine and Activation Issue Posting Instruction

 

[EmKal]

See if you can run this command in an admin command prompt.

type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\"&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&wmic /output:"%USERPROFILE%\Desktop\hotfix.txt" qfe list full /format:table

It should produce the following files
- hosts.txt,
- dxdiag.txt,
- *.dmp,
- drivers.txt,
- msinfo32.nfo,
- eventlog.txt,
- systeminfo.txt,
- uninstall.txt,
- installed.txt,
- hotfix.txt

Zip these files and upload the zip please.

Thanks so much for this instruction, I somehow was able to find the folder and just zip up the files before I saw your reply. I bought this system already custom-built, and try my best to fiddle with the settings, but the above instructions are a bit above my technical skill level. Hopefully the .zip file I uploaded has the right info.

 

[axe0]

Read my previous post please.

 

[EmKal]

Please post the report of Windows Genuine and Activation Issue Posting Instruction

Here is the info. When I bought this PC, it came with a hard copy Win 7 Home disk with a key sticker attached which I still have if I need to downgrade back. But to upgrade to the Win 7 Ultimate edition I bought a license from seemingly reputable online seller with good feedback and had no trouble doing the official install through Microsoft website aside from a driver error. Again, I bought this system already setup with original Windows 7 Home and many other programs, so I did not want to do a clean install of Windows and lose the existing setup...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FR934-3TPVT-B23RF
Windows Product Key Hash: lh3qnptfmUbEw8ZMxzWEDNsCVEo=
Windows Product ID: 00426-070-0755103-86760
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {401FDCAC-CCE0-487E-B9CE-692EDCE37AEC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170512-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{401FDCAC-CCE0-487E-B9CE-692EDCE37AEC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B23RF</PKey><PID>00426-070-0755103-86760</PID><PIDType>5</PIDType><SID>S-1-5-21-2412816375-582654437-4108441773</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0404</Version><SMBIOSVersion major="2" minor="7"/><Date>20120523000000.000000+000</Date></BIOS><HWID>14423507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65017</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-070-075510-00-1033-7601.0000-1922017
Installation ID: 008402486790654470168033954590090843146905186083704223
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B23RF
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/3/2017 4:25:16 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAEABAABAAEAAAAEAAAABAABAAEA1gReyIhAdLhgGggUeOxat6gmDlo+kzqGOXE+9lROcoq+QS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  BGRT			ALASKA		A M I

  SLIC			ACRSYS		ACRPRDCT

 

[axe0]

It appears that Office is illegally activated, no support is given until all piracy is removed from the system. Please see the forum rules
Windows 7 Help Forums - Forum Rules


Not wiping the drive quite often results in huge problems such as authentity theft or fraud in situations where the OS and some programs are already installed.

 

[EmKal]

How do I do this without losing my files? Do I simply buy office license, uninstall existing copy and install a fresh one?

 

[EmKal]

Please post the report of Windows Genuine and Activation Issue Posting Instruction

Updated with Office 2016:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FR934-3TPVT-B23RF
Windows Product Key Hash: lh3qnptfmUbEw8ZMxzWEDNsCVEo=
Windows Product ID: 00426-070-0755103-86760
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {401FDCAC-CCE0-487E-B9CE-692EDCE37AEC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170512-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{401FDCAC-CCE0-487E-B9CE-692EDCE37AEC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B23RF</PKey><PID>00426-070-0755103-86760</PID><PIDType>5</PIDType><SID>S-1-5-21-2412816375-582654437-4108441773</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0404</Version><SMBIOSVersion major="2" minor="7"/><Date>20120523000000.000000+000</Date></BIOS><HWID>14423507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-070-075510-00-1033-7601.0000-1922017
Installation ID: 008402486790654470168033954590090843146905186083704223
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B23RF
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/4/2017 1:53:04 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAEABAABAAEAAAAEAAAABQABAAEA1gReyIhAdLhgGggUeOxat6gmDlo+kzqGOXE+9lROcoq+QcffLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  BGRT			ALASKA		A M I
  SLIC			ACRSYS		ACRPRDCT

 

[EmKal]

As requested, got rid of all remnants of the previous office installations (for some reason this pc had both 2007 and 2013) and I purchased and installed office 2016 following instructions in this link: How to activate Office 2016 Pro

Will this solve the BSOD issue?

It is not an option for me to format my computer, it would be like losing a limb at this point, trying to backup every little file, re-setup preferences and add-ons and plugins, restore the folder structures and chase and reinstall gazillion little programs like calibre and irfanview and 7zip. So this is the best I can do right now.

Any help is much appreciated.