BSOD randomly, Bug Check Code 0x000000f4

[Shyuan]

Hi,

I've been trying to find out why is the BDOS happening randomly, but mostly happen when I play Tree of Savior game installed through Steam. Once in a while there's this "VGUI" related error, I did not manage to screenshot it because it happens too quickly.

I've attached the ZIP file here, hoping someone could provide me some insights. I don't have any antivirus installed, if this matters.

 

[Shyuan]

Can anyone help?

 

[axe0]

Hi Shyuan,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?

 

[Shyuan]

Hi,

Thank you for replying.

Unfortunately yes I still need help. :/ it would be great if someone can have a look at it.

Hi Shyuan,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?

 

[axe0]

Please upload a new zip created by the DM Log Collector.

 

[Shyuan]

Hi,

I do not have access to the computer now. But I haven't turned on the computer since the day I collected the logs. As I kept getting BDOS, so I decided to turn it off and use only my laptop instead. Is that log I uploaded on 17/10 no longer helpful?

Please upload a new zip created by the DM Log Collector.

 

[axe0]

Please check ASUS for BIOS updates

Diagnostics Test

 HDD TEST

   Note

Please run HDTune first, in the order posted!

Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log

 

[Shyuan]

Okay, I will do this tomorrow as soon as I got access to my computer. Kindly wait for my updates. Thank you very much!

Please check ASUS for BIOS updates

......