BSOD randomly happens all the time

zed7862

New member
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6:49 PM
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3
everytime I use my laptop, each session i can almost guarantee I will have a random BSOD even if its juts idle sometimes, but when i restart it seems to run ok but it still strikes, I have even tried safe mode it happened there too.

after some research i ended up uninstalling google chrome as that was 1 cause since then the BSOD has been less frequent but still happens often.

Any help would be greatly appreciated as I am completely lost now,

I have the dump files attached,

Thanks in advance.
 

My Computer My Computer

At a glance

windows 7 ultimate x32i3-330m4gb ddr3Intel Hd
Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
windows 7 ultimate x32
CPU
i3-330m
Memory
4gb ddr3
Graphics Card(s)
Intel Hd
Hard Drives
500gb
Antivirus
AVG
Browser
firefox
Is Windows fully update? If not, update it completely.

Next time you get a BSOD, upload the information by following this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

picture.php
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
yeah my windows is fully up to date and ok buddy will do. cheers
 

My Computer My Computer

At a glance

windows 7 ultimate x32i3-330m4gb ddr3Intel Hd
Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
windows 7 ultimate x32
CPU
i3-330m
Memory
4gb ddr3
Graphics Card(s)
Intel Hd
Hard Drives
500gb
Antivirus
AVG
Browser
firefox
heres the zip file you requested.
 

My Computer My Computer

At a glance

windows 7 ultimate x32i3-330m4gb ddr3Intel Hd
Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
windows 7 ultimate x32
CPU
i3-330m
Memory
4gb ddr3
Graphics Card(s)
Intel Hd
Hard Drives
500gb
Antivirus
AVG
Browser
firefox
You use a lot of 3rd party driver tools, and these are well documented causes of system problems. You should only ever get drivers from the manufacturers website.

Code:
Start Menu\Programs\CleanUp!	Public:Start Menu\Programs\CleanUp!	Public
Start Menu\Programs\ParetoLogic\DriverCure	Public:Start Menu\Programs\ParetoLogic\DriverCure	Public
Start Menu\Programs\SlimDrivers	Public:Start Menu\Programs\SlimDrivers	Public
Uninstall all the above applications.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 89309885, 9bf956d4, 0}

Probably caused by : [B][COLOR="Red"]fileinfo.sys[/COLOR][/B] ( fileinfo!FIStreamGetInfo+109 )

Followup: MachineOwner
---------
fileinfo.sys is a Windows driver. Since you say Windows is fully updated, the cause must be something else but the .dmp is inconclusive.

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
http://www.sevenforums.com/tutorials/69585-safe-mode.html

Re-run the DM Log Collector program and upload the new ZIP file once the system BSOD's when running Driver Verifier.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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