BSOD randomly in laptop Driver_power_state_failure

[sriramgce1984]

Offlate this error Driver_power_state_failure is coming randomly in one of the nework security engineers's laptop.I suspect some driver is comin probem/.please find crash dump file attachedn herewith kindly help

Thank you,

 

[Dsprague]

It looks like the BSOD is being caused by the Prolific USB to serial port adapter driver:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 10D, {5, 0, 1018, 84d0aee8}

Unable to load image \SystemRoot\system32\DRIVERS\ser2pl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ser2pl.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl.sys
[COLOR=Red]Probably caused by : ser2pl.sys[/COLOR] ( ser2pl+1f0ab )

Followup: MachineOwner
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Driver Reference Table - ser2pl.sys

Pleasetry checking for updates to the driver here: Prolific Technology Inc.