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If you are overclocking your system, please return all overclocked components to their stock speeds. If the BSOD's are found not to be caused by the overclock, you can re-overclock the components once we have finished the diagnostics.
Code:
Start Menu\Programs\MSI Afterburner Joe-PC\Joe:Start Menu\Programs\MSI Afterburner Joe-PC\Joe
Start Menu\Programs\MSI Afterburner\SDK Joe-PC\Joe:Start Menu\Programs\MSI Afterburner\SDK Joe-PC\Joe
This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.
Problematic software:
Code:
Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
Please remove AVG with its removal tool and replace with MSE instead.
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Warning
:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Please uninstall the following software with Revo Uninstaller using Advanced Mode. (Delete leftover registry):
Code:
Start Menu\Programs\GIGABYTE Public:Start Menu\Programs\GIGABYTE Public
Start Menu\Programs\GIGABYTE\AutoGreen Public:Start Menu\Programs\GIGABYTE\AutoGreen Public
Start Menu\Programs\GIGABYTE\EasySaver Public:Start Menu\Programs\GIGABYTE\EasySaver Public
Start Menu\Programs\GIGABYTE\ET6 Public:Start Menu\Programs\GIGABYTE\ET6 Public
Start Menu\Programs\Gigabyte Technology Corp Public:Start Menu\Programs\Gigabyte Technology Corp Public
Code:
fffff880`09681f68 fffff880`040e8d1dUnable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
atikmpag+0x3bd1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
fffff880`09682008 fffff880`04af7ac4Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x96ac4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
fffff880`09682388 fffff880`01073fbdUnable to load image sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
sptd+0x2afbd
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
fffff880`09682308 fffff880`00c0f731 ataport!IdeProcessPortNotification+0x30d
fffff880`09682348 fffff880`00c060c5 ataport!AtaPortCompleteRequest+0x21
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
fffff880`09683348 fffff880`0557b26dUnable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Rt64win7+0x426d
Please uninstall DAEMON/Alcohol % Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run
sptd.sys uninstaller to remove the driver from your system.
As an alternative, many people recommend the use of
Total Mounter or
Magic ISO
Make scans with the following:
-Kaspersky TDSSKiller
-ESET online scanner
In addition, run the tools referred to in the tutorial below as well as WDO:
Perform a System File Check to check the integrity of all protected
Windows 7 :
- Click on the start
rb:
- Type CMD on Search
- Left click and Run as Administrator
- Type
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it.
Update the Realtek and ATI drivers. Links:
METHOD FOR REINSTALLATION:
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:
Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Check for a BIOS update:
Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.
Code:
BIOS Version/Date Award Software International, Inc. F6, 10/8/2010
Let us know the results and further BSOD reports.
