Solved BSOD Restart, Watching DVD, Incomplete Start

Removed ESET and remaining folders.

Downloaded MSE scan and upgrade to latest version.

I unchecked a startup item of a software that I had removed long time ago. This item was updatemydrivers of smarttweaksoftware.

I haven't installed malwarebytes yet, give me few days to see how this goes.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
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Mozilla firefox 24.0
Not even 2 days

Now it seems to happen when the PC is cold. Thought it's summer.

3 consecutive BSOD did had the chance to open a program the first time, 2nd time i was running your tool and by the time it had finished it had BSOD, and and after 3rd time now is working ok.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
I'd recommend you take memtest again. If not, borrow to test if the system remains stable.

Test and Diagnose RAM Issues with Memtest86+:
:info: Pay close attention to part 3 of the tutorial "If you have errors"
   Tip
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Were you able to update the firmware of your SSD?

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:

Please post a screenshot with either of the tools above.
  • :info: For how to upload a screenshot or file, read here
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
after posting I installed malware and after 5 minutes of scanning it happened again

do you really need all the files or is the dump enough?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
Sorry, did you read this post?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
yes i will have it running memtest
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
Okay I'll wait for the snips.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
After MEMTEST

1) 22 Hours and 45 minutes for 11 passes no errors, uploaded the pic also.

2) I can't update my SSD firmware now, cause my SSD is my main drive and my current firmware is 1.3.
Now their is 1.5. 1.3 to 1.4 deletes all my data. I found out yesterday that you can only make the update if the SSD is treated like a secondary drive cause you need to run windows and the toolbox from another main drive.

3) My temps are fine I have been watching them since 2011.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
Yiotis82, It is a destructive update, but you can back up all your data first. To run the firmware update from the toolbox, it cannot be your boot drive. However they do offer a bootable version. The bootable version, you create a CD or USB drive and boot into that and do the firmware from there.

Also, where did you get your copy of memtest+? It says V4.30 the latest version I am aware of is V 4.20 There are 2 versions of memtest. The one in the link given by koolkat is for the best version, memtest 86+, and the latest version is 4.2.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
the link for 4.2 version when i download the zip seems to be missing files and isn't bootable.

i download it from here Memtest86 - Download now!
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
When you unzip the file there will be an .ISO file. You burn that to CD and it works great. I use it all the time.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
well i did the test and no errors shown.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
After 24 Days BSOD

After 24 Days another BSOD while shutting down the PC. I clicked shut down then turned off the screen and I don't know when exactly the BSOD occurred.

19-7-13 MEM Test finished, 22-7-13 Installed new VGA Card, 2-8-13 Installed adobe flash 11.8.800.94
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
bump

...
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
Sorry no one has been able to reply to your thread.

Code:
[COLOR="Red"]BugCheck 3B[/COLOR], {[COLOR="SeaGreen"]c0000005[/COLOR], fffff80003180c2c, fffff880038e4000, 0}

Probably caused by : win32k.sys ( win32k!xxxQueryInformationThread+45 )

Code:
Usual causes:  System service, Device driver, graphics driver, memory

Code:
0: kd> [COLOR="SeaGreen"].formats bffffa8008033030; .formats fffff880038e49e0[/COLOR]
Evaluate expression:
  Hex:     bffffa80`08033030
  Decimal: -4611692065606914000
  Octal:   1377777650001000630060
  Binary:  1[COLOR="Red"]0[/COLOR]111111 11111111 11111010 10000000 00001000 00000011 00110000 00110000
  Chars:   ......00
  Time:    ***** Invalid FILETIME
  Float:   low 3.9478e-034 high -1.99983
  Double:  -1.99866
Evaluate expression:
  Hex:     fffff880`038e49e0
  Decimal: -8246277551648
  Octal:   1777777610000343444740
  Binary:  11111111 11111111 11111000 10000000 00000011 10001110 01001001 11100000
  Chars:   ......I.
  Time:    ***** Invalid FILETIME
  Float:   low 8.36297e-037 high -1.#QNAN
  Double:  -1.#QNAN

Code:
 fffff880038e4000 -- ([COLOR="SeaGreen"].cxr 0xfffff880038e4000[/COLOR])
rax=bffffa8008033031 rbx=fffff8a001365b70 rcx=bffffa8008033030
rdx=0000000000000040 rsi=fffff8a006204680 rdi=fffffa8007de28d0
rip=fffff80003180c2c rsp=fffff880038e49e0 [COLOR="Red"]rbp=bffffa8008033030[/COLOR]
 r8=fffff8a001373000  r9=0000000000000008 r10=0000000000000000
r11=fffff880038e4b58 r12=0000000000000000 r13=00000000000006dc
r14=0000000000000001 r15=fffffa800719eb30
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!ObReferenceObjectByHandleWithTag+0x10c:
fffff800`03180c2c 0fb64518        movzx   eax,byte ptr [COLOR="Red"][rbp+18h][/COLOR] ss:0018:bffffa80`08033048=??
Resetting default scope

There seems to be a possible flipped bit, this usually points to a bad motherboard, CPU or PSU.

Run the Small FFT's, Large FFT's and Blend Test for a few hours each. Do not let the temperature exceed 80*C. You can monitor the temperature with Core Temp
Enable "Round off checking" before the test (see first post below tutorial).

Boot into the BIOS, and then post the values for the 3.3V, 5V and 12V rails.
 

My Computer My Computer

Computer type
Laptop
Another BOSD

After 90 minutes, Adobe flash crashed I sent a report then when I hit refresh for the website I got BSOD. Then I entered bios to take a pic of the voltages. After some failed starts the PC managed to start properly.


I will post the voltages after the stress test
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
After some tests

Sorry but my PC doesn't stress that much when BOSD occurs. Here are the results after some tests.

Small FFT's: 44 Tests, 53 minutes - 0 errors, 0 warnings
Large FFT's: 13 Tests, 16 minutes - 0 errors, 0 warnings
Blend Test: 11 Tests, 16 minutes - 0 errors, 0 warnings


Vcore: 1.300V - 1.316V changes to this values

DDR18V: 1.936V
+3.3V: 3.408V

+12V: 12.492V
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
The black message usually means hardware failure/incompatibility. Your voltages look fine and your CPU seems okay, it may be a motherboard problem. Have you tried disconnecting anything unnecessary for boot, and then only placed and booted with one RAM stick?<br>
 

My Computer My Computer

Computer type
Laptop
Well

The thing is that blue screens are not frequent, I wont be able to find the problem with this method.

i have unistalled 3 windows updates that I had installed them a few days before blues screens started

I will wait for the next Blue screen.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel E6750Corsair 8GB 800MHz C5 DDR2NVIDIA GeForce GT610
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel E6750
Motherboard
GA-G33M-S2L
Memory
Corsair 8GB 800MHz C5 DDR2
Graphics Card(s)
NVIDIA GeForce GT610
Hard Drives
OCZ-VERTEX 4
ST31500341AS
PSU
LC6550 GP
Mouse
Logitech G9x
Antivirus
Microsoft Securit Essentials
Browser
Mozilla firefox 24.0
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