BSOD Safe mode help!

KSI Olajidebt

New member
Local time
2:57 PM
Messages
12
Hi, so i have a virus on my laptop where i get the BSOD whever i start it. I want to go to the menu where you can get to safe mode, but when i spam f8 it doesn't work, any help on this?

Cheers, KSI.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
I think i do have the recovery disk but it's not working for some reason...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
Can you tell me what brand is on the computer?

Also, check the disk you have and post back its specific title, if available.

Do you have access to, or another 32-bit Windows 7 computer?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
I have a Comaq laptop and on the recovery disk it says 'HD Deskjet 3050 All-In-One J610 Series' and yes i do have access to anoher 32 bit windows laptop
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
That CD will not help.

Is the Model number of the problem Compaq laptop available...maybe on the back side?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
What??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
The Model number, like Compaq Presario 123, etc.

There are a few Compaq laptops, and each has a Model number.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Oh ahah mine is Presario CQ56
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
What happens if you restart the laptop, and repeatedly press F10 at the HP/Compaq logo?

Does the Recovery screen appear?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Yes
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
Yes it does.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
If the Recovery screen appears, when you press Next, does it give you the option to perform a non-destructive recovery (all data saved)?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Bsod

No.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
Let's go to Plan B....

You may want to print these instructions so you can have access to them. Also, you may want to read them once before you apply them.

:info: Using a computer with Windows 7 32-bit system, create a System Repair Disk:
Instructions:
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html?ltr=S
We will use the disc shortly.

:info: Next, plug in a USB pen drive into the working computer.

Go to the the Farbar Recovery Scan Tool Download
Select the 32-bit download.
Save the program to the >> USB flash drive.
Remove when done.

:info: Now, go to the problem computer.
Plug in the USB pen drive which has FRST.

:info: Using the Windows 7 System Repair Disc just created, boot to the System Recovery Options (Option Two)
Instructions:
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

Select: Command Prompt

■In the Command Prompt window, at the blinking cursor type notepad and press: Enter
■In Notepad, under the File menu select: Open
■Double-click the Computer icon on the left.
■Find the pen drive letter, remember what letter it is, click on it, and press: Open
■Close out of Notepad.

■Click the Command Prompt window
■Type x:\frst.exe, and press: Enter
Note: Replace the drive letter x with the drive letter of your pen drive!
■FRST starts, and prepares to run. Follow the prompts.
■Click Yes to the Disclaimer.
■Press the Scan button.

The scan runs, and, the program saves the FRST.txt, on the flash drive.

When done, click the Command Prompt window, type exit, and press: Enter
Back at the System Recovery Options, press: Shutdown
Remove the USB pen drive.

:ar: Plug the USB pen drive in the working computer, and please provide the FRST.txt in your reply.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Mate i can't find my repair disk?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
It's not really that clear...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
Oh i get it now but i can't login to windows to be able to create a disk, or do
i do it on my other laptop :O :o :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Home Premium 32bit.
Use a computer with a Windows 7 32-bit system other than the computer with which you are having problems.

Then, use the link with the instructions on how to create the System Repair Disk.
Just read step by step, go slow, and if you have any questions at any step, just ask.

You will do fine.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
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