BSOD - Shutting Down - mup.sys

callumm

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Hello :)

I need some assistance with this BSOD. I was shutting down my pc (because of updates) and it happened.
I have taken a look at the Minidump and I couldn't find any definitive cause. Can you also report what you find so I can improve my analysing skills? :)

Thanks!
 

My Computer

OS
Windows 7 64bit
Hello :)

I need some assistance with this BSOD. I was shutting down my pc (because of updates) and it happened.
I have taken a look at the Minidump and I couldn't find any definitive cause. Can you also report what you find so I can improve my analysing skills? :)

Thanks!
That is a bugcheck code I am seeing for the first time.
Code:
BugCheck 103, {1, fffffa80086fb6f0, fffffa8003bf3910, fffffa8004056e40}

Probably caused by : mup.sys ( mup!MupCleanup+90 )

Followup: MachineOwner
---------
Code:
MUP_FILE_SYSTEM (103)
MUP file system detected an error.
Arguments:
Arg1: 0000000000000001, MUP_BUGCHECK_NO_FILECONTEXT
    Could not locate MUP file context corresponding to a file object.
Arg2: fffffa80086fb6f0, Irp Address if an IRP was used, NULL otherwise.
Arg3: fffffa8003bf3910, FILE_OBJECT Address whose MUP file context could not be found
Arg4: fffffa8004056e40, DEVICE_OBJECT Address
I followed Arg2 .... nothing very special.
Code:
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 12, 0]   0  0 fffffa8004056e40 fffffa8003bf3910 00000000-00000000    
          Cannot read _DRIVER_OBJECT at fffffa8004055a60

            Args: 00000000 00000000 00000000 00000000
Same when I followed Arg4.
Code:
fffff80002e311d0: Unable to get value of ObpRootDirectoryObject
fffff80002e311d0: Unable to get value of ObpRootDirectoryObject
Driver object (fffffa8004055a60) is for:
Cannot read _DRIVER_OBJECT at fffffa8004055a60
So nothing is coming out as a probable cause.

But Bug Check 0x103: MUP_FILE_SYSTEM (Windows Debuggers) gives a hint.
View attachment 337021
Hope it helps a little bit .... Driver Verifier may be employed to see if it catches anything.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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