kdcrawford
New member
- Local time
- 1:14 AM
- Messages
- 1
Greetings all, new to the forum and I need a little help
Earlier this week we had a thunderstorm and lost power. System has a surge protector. I am certain there wasn't a power spike because the other 4 computers are working.
Computer is HP Pavilion Elite m9340f running W7 64.
Startup repair could not repair, here is the info:
Problem Event Name: Startup Repair Offline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199703
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: No Root Cause
OS Ver. 6.1.7600.2.0.0.256.1
Local ID 1033
Next, I ran chkdsk /r It found no problems.
Next, a System Restore, completed successfully.
Restarted, it acts normal for a couple of seconds then BSOD:
It says remove any new hard drive or controller, run chkdsk (I have already run chkdsk and there are no errors). Or it says it could be a virus.
No new hard disk and I know there is no virus as the computer has all the necessary anti-virus software.
Here is the info:
STOP: 0x0000007B (0xFFFFF880009A9928,0xFFFFFFFFC0000034,0X0000000000000000,0X0000000000000000)
Next, I ran bootrec.exe /fixmbr, bootrec.exe /fixboot, bootrec.exe /rebuildbcd and bootrec.exe /scanos from the command prompt. The last coming back with Total identified Windows installations: 0. Not sure if I actually ran it on the C: drive as the prompt was x:\windows\system32> .
Next, I read on another thread about using Farbar Recovery Scan Tool, ran that, the log is attached.
Thanks in advance for any and all assistance:
Kevin
Earlier this week we had a thunderstorm and lost power. System has a surge protector. I am certain there wasn't a power spike because the other 4 computers are working.
Computer is HP Pavilion Elite m9340f running W7 64.
Startup repair could not repair, here is the info:
Problem Event Name: Startup Repair Offline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199703
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: No Root Cause
OS Ver. 6.1.7600.2.0.0.256.1
Local ID 1033
Next, I ran chkdsk /r It found no problems.
Next, a System Restore, completed successfully.
Restarted, it acts normal for a couple of seconds then BSOD:
It says remove any new hard drive or controller, run chkdsk (I have already run chkdsk and there are no errors). Or it says it could be a virus.
No new hard disk and I know there is no virus as the computer has all the necessary anti-virus software.
Here is the info:
STOP: 0x0000007B (0xFFFFF880009A9928,0xFFFFFFFFC0000034,0X0000000000000000,0X0000000000000000)
Next, I ran bootrec.exe /fixmbr, bootrec.exe /fixboot, bootrec.exe /rebuildbcd and bootrec.exe /scanos from the command prompt. The last coming back with Total identified Windows installations: 0. Not sure if I actually ran it on the C: drive as the prompt was x:\windows\system32> .
Next, I read on another thread about using Farbar Recovery Scan Tool, ran that, the log is attached.
Thanks in advance for any and all assistance:
Kevin
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP Pavilion Elite m9340f
- OS
- W7 64
- CPU
- Q6700
- Memory
- 6GB
- Antivirus
- Norton
