BSOD system_service_expection 3B while i was opening Steam

[raven92]

Hi all, today i opened steam with no problem but when i was browsing the store it crashed, i reopened again and it would say "windows 32 expection" and some number i dont remember... then i tryed to open it with administator previlege and boom, blue screen system_service_expection

if it can help i just installed windows 7 yestarday and i played all day long with no problems, did a windows memory diagnostic extended and i also installed all the windows updates, sp 1 included

i attached the file required (minidump etc) like the sticky post said, thanks in advance!

 

[FredeGail]

Hello and welcome to Sevenforums.

How long have you been running Windows 7 on this motherboard? Either there's a BIOS update available for your motherboard, otherwise your board is not 7-ready. Your BIOS is from 2008 which could be problematic.

Here are some of my suggestions:

• Search your hardware parts on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.
  • End with the Upgrade Advisor afterwards.

• Windows 7 Upgrade Advisor - Download - Microsoft Windows

BIOS Version/Date	American Megatrends Inc. 0703, 22/08/2008

Best Regards,
Frederik.

 

[raven92]

Hi thanks for the answer! i'm using this motherboard from 2 years with windows 7 on it and had no problem until now, the only thing i changed was the HDD and i OC'd the cpu

I think i solved the problem anyway, i removed the OC and i dint have any bsod

 

[FredeGail]

Alrighty then! If you experience another one here's your next step:

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.

§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|​

Best Regards,
Frederik.