BSOD Using Cobain Backup, occurs when performing shadow volume copy

[lamordnt]

I have been trying to use an automated backup program for my Windows 7 Pro x64 machine and I keep running into a BSOD during the backups. I have tried using a couple of different programs and I get the error with both of them. I believe it has to do with the Shadow Volume Copy but am not sure.

Here is the log I get: [FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7601.2.1.0.256.48[/FONT]
[FONT=&quot] Locale ID: 1033[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 7f[/FONT]
[FONT=&quot] BCP1: 0000000000000008[/FONT]
[FONT=&quot] BCP2: 0000000080050033[/FONT]
[FONT=&quot] BCP3: 00000000000006F8[/FONT]
[FONT=&quot] BCP4: FFFFF80002C93E28[/FONT]
[FONT=&quot] OS Version: 6_1_7601[/FONT]
[FONT=&quot] Service Pack: 1_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\081313-20295-01.dmp[/FONT]
[FONT=&quot] C:\Users\Chris\AppData\Local\Temp\WER-84443-0.sysdata.xml[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Read our privacy statement online:[/FONT]
[FONT=&quot] [/FONT][FONT=&quot]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=&quot] [/FONT][FONT=&quot]C:\Windows\system32\en-US\erofflps.txt[/FONT][FONT=&quot][/FONT]



I have tried to open the minidump location but the file is all jibberish showing a bunch of foreign characters. This is driving me nuts, any help would be awesome.

Thanks!

 

[x BlueRobot]

Please follow - http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[lamordnt]

Attached file from SF Diagnostic Tool

 

[x BlueRobot]

Not all the files seem to be uploaded for some reason, please upload the files manually:

SystemInfo:

1. Start rb:
2. Type: cmd > Right Click > Run as Administrator
3. systeminfo.exe>C:\Systeminfo.txt
4. Place in a zipped folder

MSINFO32:

1. Start rb:
2. Type: msinfo32
3. File, Save
4. Place into a zipped folder

Upload the zipped folder in your post with http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[lamordnt]

System info and msinfo32

Attached are the additional files. Thank you X BlueRobot!

 

[x BlueRobot]

Thanks

[COLOR="Red"]BugCheck 1A[/COLOR], {[COLOR="Blue"]41287[/COLOR], 48, 0, 0}

Probably caused by : win32k.sys ( win32k!vSolidFillRect1+13c )

Usual causes:  Device driver, memory, kernel

It appears that a illegal page fault has occurred, within working set synchronization. This is usually caused by drivers.

6: kd> [COLOR="SeaGreen"]k[/COLOR]
Child-SP          RetAddr           Call Site
fffff880`08d980f8 fffff800`02c62d32 nt!KeBugCheckEx
fffff880`08d98100 fffff800`02cc7d2e nt! ?? ::FNODOBFM::`string'+0x454f5
fffff880`08d98260 fffff800`02cd607e [COLOR="Red"]nt!KiPageFault+0x16e[/COLOR]
fffff880`08d983f0 fffff800`02cc7d2e nt!MmAccessFault+0x25e
fffff880`08d98550 fffff960`0005aed4[COLOR="Red"] nt!KiPageFault+0x16e[/COLOR]
fffff880`08d986e0 fffff960`0005ac78 win32k!vSolidFillRect1+0x13c
fffff880`08d98720 fffff960`00035e3d win32k!vDIBSolidBlt+0x204
fffff880`08d98900 fffff960`0001f8d9 win32k!EngBitBlt+0x79d
fffff880`08d98a10 fffff960`001f8d4d win32k!GrePatBltLockedDC+0x2f9
fffff880`08d98ac0 fffff800`02cc8e93 win32k!NtGdiPatBlt+0x2c9
fffff880`08d98bc0 000007fe`ff4c181a nt!KiSystemServiceCopyEnd+0x13
00000000`02f9e858 fffff800`02cc1250 0x000007fe`ff4c181a
fffff880`08d98e10 fffff880`08d98e38 nt!KiCallUserMode
fffff880`08d98e18 fffff880`032f9180 0xfffff880`08d98e38
fffff880`08d98e20 fffff900`c32c5640 0xfffff880`032f9180
fffff880`08d98e28 fffffa80`06c01150 0xfffff900`c32c5640
fffff880`08d98e30 fffff900`c2006410 0xfffffa80`06c01150
fffff880`08d98e38 fffff880`08d99840 0xfffff900`c2006410
fffff880`08d98e40 00000000`00000000 0xfffff880`08d99840

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

• http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

   Information

Additional Help - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

No AV protection, if so please follow:

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

 

[lamordnt]

results

So I ran the verifier and couldn't get too far without running into a BSOD. I traced one of the problems to an old TV Card driver, angel2.sys, and removed it. that resolved the immediate BSOD but I am still having intermittent crashes and I cannot figure out why. Attached are the log files. Thanks!

 

[x BlueRobot]

[COLOR="Red"]BugCheck 7F[/COLOR], {[COLOR="Blue"]8[/COLOR], 80050033, 6f8, fffff8000307e2ff}

Probably caused by : [COLOR="Red"]memory_corruption[/COLOR]

Usual causes:  Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

The bugcheck suggests that a exception occurred whilst processing another exception, this is called a double fault.

[COLOR="SeaGreen"]!chkimg -lo 50 -db !nt[/COLOR]
56 errors : !nt (fffff8000307e280-fffff8000307ecb8)
fffff8000307e280 *36  4c  8b  14  25  88  01  00 *f4  41  f6  42  03  80  74  3c 6L..%....A.B..t<
fffff8000307e290 *53  02  01  00  c0  0f  32  48 *5e  e2  20  48  0b  c2  49  39 S.....2H^. H..I9
fffff8000307e2a0 *a5  b8  00  00  00  74  25  49 *b9  82  b0  01  00  00  74  1c .....t%I......t.
fffff8000307e2b0 *8c  8b  92  b8  01  00  00  41 *95  ba  6a  4c  0b  66  41  ff .......A..jL.fA.
...
fffff8000307e300 *73  65  30  0f  29  6d  40  8b *1c  73  cd  1f  00  89  85  0c se0.)[email protected]......
fffff8000307e310 *dc  00  00  48  f7  85  f8  00 *a4  00  00  02  00  00  74  01 ...H..........t.
fffff8000307e320 *ba  65  4c  8b  0c  25  88  01 *9d  00  41  0f  ba  61  4c  0b .eL..%....A..aL.
fffff8000307e330 *c0  0e  f6  85  f0  00  00  00 *ae  74  05  e8  40  22  00  00 .........t..@"..
...
fffff8000307e380 *21  00  44  0f  22  c1  fb  e8 *c8  56  ff  ff  fa  b9  00  00 !.D."....V......
fffff8000307e390 *1f  00  44  0f  22  c1  65  48 *be  0c  25  88  01  00  00  f7 ..D.".eH..%.....
fffff8000307e3a0 *19  00  00  02  40  74  25  f6 *ff  02  02  74  0e  e8  6e  4f ....@t%....t..nO
fffff8000307e3b0 *7b  00  65  48  8b  0c  25  88 *bf  00  00  f6  41  03  40  74 {.eH..%.....A.@t
...
fffff8000307e400 *92  4d  d0  4c  8b  45  c8  48 *da  55  c0  48  8b  4d  b8  48 .M.L.E.H.U.H.M.H
fffff8000307e410 *93  45  b0  48  8b  e5  48  8b *2d  d8  00  00  00  48  81  c4 .E.H..H.-....H..
fffff8000307e420 *e1  00  00  00  0f  01  f8  48 *32  0f  ae  55  ac  0f  28  45 .......H2..U..(E
fffff8000307e430 *ef  0f  28  4d  00  0f  28  55 *82  0f  28  5d  20  0f  28  65 ..(M..(U..(] .(e
...
fffff8000307eb80 *19  88  01  00  00  66  83  bd *e2  00  00  00  33  75  49  b9 .....f......3uI.
fffff8000307eb90 *18  01  00  c0  0f  32  89  45 *ca  89  55  ec  41  f6  42  03 .....2.E..U.A.B.
fffff8000307eba0 *18  74  35  48  c1  e2  20  48 *89  c2  49  39  82  b8  00  00 .t5H.. H..I9....
fffff8000307ebb0 *36  74  25  49  39  82  b0  01 *2d  00  74  1c  49  8b  92  b8 6t%I9...-.t.I...
...
fffff8000307ec00 *e6  4d  00  0f  29  55  10  0f *f5  5d  20  0f  29  65  30  0f .M..)U...] .)e0.
fffff8000307ec10 *2c  6d  40  8b  05  67  c4  1f *98  89  85  0c  01  00  00  8b ,[email protected]..........
fffff8000307ec20 *99  e0  00  00  00  0f  20  d1 *7d  f7  85  f8  00  00  00  00 ...... .}.......
fffff8000307ec30 *98  00  00  74  01  fb  65  4c *1e  0c  25  88  01  00  00  41 ...t..eL..%....A
...
fffff8000307ec80 *9e  a8  08  75  24  e8  26  19 *2f  00  85  c0  0f  8d  0e  01 ...u$.&./.......
fffff8000307ec90 *90  00  4c  8d  4d  80  44  8a *c5  f0  00  00  00  41  80  e0 ..L.M.D......A..
fffff8000307eca0 *9a  48  8b  55  50  0f  b6  4d *39  e8  72  e1  00  00  85  c0 .H.UP..M9.r.....
fffff8000307ecb0 *9c  36  80  3d  9c  42  1a  00 *83  74  12  4c  8b  45  50  48 .6.=.B...t.L.EPH

The exception which seemed to have happened was a operation code fault.

10: kd> [COLOR="SeaGreen"]lmvm aswSnx[/COLOR]
start             end                 module name
fffff880`0503b000 fffff880`0513b000   aswSnx   T (no symbols)           
    Loaded symbol image file: aswSnx.SYS
    Image path: aswSnx.SYS
    Image name: aswSnx.SYS
    Timestamp:        [COLOR="Red"]Thu Jun 27 16:37:25 2013[/COLOR] (51CC5C35)
    CheckSum:         0010585C
    ImageSize:        00100000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

avast! seems to be causing problems, please remove the program completely with the avast! Removal Tool, and then install and run full scans with these free and proven alternatives, which work best with the operating system to their compatibility and lightweight nature on system resources.

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html