Solved BSOD when I start playing Dota 2

kingfisher

New member
Local time
12:49 PM
Messages
3
I have never seen this error before. However, I got this error yesterday when trying to play Dota 2. I tried to format C drive, and re-installing Windows 7, I still got this error. Would you mind If I want to ask for help?
ps: this is my error after restarting from BSOD:
Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    1033

Additional information about the problem:
  BCCode:    116
  BCP1:    FFFFFA8003D99010
  BCP2:    FFFFF88003B9E3F8
  BCP3:    0000000000000000
  BCP4:    0000000000000002
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\020914-19780-01.dmp
  C:\Users\kingfisher_ph\AppData\Local\Temp\WER-46675-0.sysdata.xml
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
Windows 7 Ultimate x64
CPU
core i5
Memory
4GB
Graphics Card(s)
ATI radeon 6630
Hard Drives
SATA 500GB
Browser
Firefox

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I followed all instructions. Here's my result.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
Windows 7 Ultimate x64
CPU
core i5
Memory
4GB
Graphics Card(s)
ATI radeon 6630
Hard Drives
SATA 500GB
Browser
Firefox
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\SF_11-02-2014\SF_11-02-2014\021014-23540-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Machine Name:
Kernel base = 0xfffff800`02e50000 PsLoadedModuleList = 0xfffff800`0308ce70
Debug session time: Mon Feb 10 17:33:05.828 2014 (UTC + 6:00)
System Uptime: 0 days 0:05:44.217
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004f67010, fffff88003e073f8, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+73f8 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8004f67010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003e073f8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+73f8
fffff880`03e073f8 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`03378988 fffff880`042e1000 : 00000000`00000116 fffffa80`04f67010 fffff880`03e073f8 00000000`00000000 : nt!KeBugCheckEx
fffff880`03378990 fffff880`042e0d0a : fffff880`03e073f8 fffffa80`04f67010 fffffa80`05c89d50 fffffa80`054d6010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`033789d0 fffff880`04387f07 : fffffa80`04f67010 00000000`00000000 fffffa80`05c89d50 fffffa80`054d6010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`03378a00 fffff880`043b1b75 : 00000000`ffffffff 00000000`00005557 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`03378ae0 fffff880`043b02bb : 00000000`00000102 00000000`00000008 00000000`00005557 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`03378b10 fffff880`043832c6 : ffffffff`ff676980 fffffa80`054d6010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`03378bb0 fffff880`043afe7a : 00000000`00000000 fffffa80`05552d50 00000000`00000080 fffffa80`054d6010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`03378cc0 fffff800`0315e47a : 00000000`fffffc32 fffffa80`06146060 fffffa80`03ca6b30 fffffa80`06146060 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`03378d00 fffff800`02e9dda6 : fffff880`009f0180 fffffa80`06146060 fffff880`009fafc0 fffff880`01228b14 : nt!PspSystemThreadStartup+0x5a
fffff880`03378d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+73f8
fffff880`03e073f8 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+73f8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e9bc523

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------

2: kd> lmvm atikmpag
start             end                 module name
fffff880`03e00000 fffff880`03e4f000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    [B]Timestamp:        Mon Oct 17 12:03:15 2011 (4E9BC523)[/B]
    CheckSum:         000544D9
    ImageSize:        0004F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Take your time and go through this guide: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
OMG, thank you very very very much. After following your instruction, I solved my BSOD by increasing the GPU processing time by adjusting the timeout detection and recovery registry value.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
Windows 7 Ultimate x64
CPU
core i5
Memory
4GB
Graphics Card(s)
ATI radeon 6630
Hard Drives
SATA 500GB
Browser
Firefox
Back
Top