BSOD when installing a new RAM

i2000s

New member
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8
Hi,

I replaced an old 512RAM to a 1 Gb RAM, but blue screen occurred. It showed BAD_POOL_HEADER and MEMORY_MANAGEMENT errors.

The scanned file is uploaded. I got this zip file by running the dumps tools provided in this forum. However, when I run it, I have removed the new RAM, because I cannot boot the system with the new RAM.

Hopefully I can find the solution in this forum. Thanks.

Bests,
Xiaodong
 

My Computer

OS
Windows 7 Professional 32bit
Hi,

I replaced an old 512RAM to a 1 Gb RAM, but blue screen occurred. It showed BAD_POOL_HEADER and MEMORY_MANAGEMENT errors.

The scanned file is uploaded. I got this zip file by running the dumps tools provided in this forum. However, when I run it, I have removed the new RAM, because I cannot boot the system with the new RAM.

Hopefully I can find the solution in this forum. Thanks.

Bests,
Xiaodong

Hello there!

Insert your new RAM then run Memory Diagnostic using MemTest86+ http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Thanks for your response. Can I run the memory test using a Ubuntu live CD which has a Memory86 test tool in it? I don't have an empty USB or CD at hand. Actually, I can boot into the ubuntu system installed in my computer.

Thanks again.
 

My Computer

OS
Windows 7 Professional 32bit
I am using my Ubuntu Live CD to test the Memory with the build-in Memtest86+ V4.10 tool.

Editted...
 
Last edited:

My Computer

OS
Windows 7 Professional 32bit
Ok, here is the result:

The new RAM stick doesn't work at all. It fails totally. I cannot boot the computer at all if I only insert that stick. The CPU doesn't run, the screen is black, the CD reader starts at the beginning, the harddrive doesn't run with the new stick.

Does that means I should replace the stick? Thanks.
 

My Computer

OS
Windows 7 Professional 32bit
Check and make sure the stick is compatible with your Motherboard. Try different DIMM slots if that fails then Yes, it's a bad RAM.
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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