BSOD when installing/rendering and randomly

[alexandur]

Hello everyone. I've been getting blue screens for the past 2 days everytime I try to install Diablo 3 or render game footage with a program. It also happened once for no reason. I appreciate all help I could get, the dumps are down below

 

[TypeR]

It would be helpful and quicker if you could upload the dump files directly to the site.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[alexandur]

It would be helpful and quicker if you could upload the dump files directly to the site.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Ok I think its done thanks

 

[TypeR]

 

[TypeR]

After having looked at your dump files I think the first thing you need to do is update your Graphics card driver to the most recent release and also update/reinstall DirectX.

After that a memory test may be required, but let's start with the simple things first.

 

[alexandur]

My drivers are up to date according to Drivers | GeForce (I also tried this the past few days) and directx update tools. Thank you, how can I go on?

 

[alexandur]

bump

 

[koolkat77]

STOP bumping

Upload your msinfo32.nfo file. To get this:

• Click on the Start rb:
• Type msinfo32 into the Search programs and files box
• When it opens, go to File, Save
• Save as msinfo32.nfo and save in a place you will remember
• Let it finish the process of gathering and saving the system info
• Right click the .nfo file, click send to compressed (zipped) folder
• Upload the .zip file here.

 

[alexandur]

sorry

View attachment 234089

 

[koolkat77]

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Problematic software:

Start Menu\Programs\Avira	Public:Start Menu\Programs\Avira	Public

Avira is a known cause to BSoDs. Please uninstall it.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

:ar: Microsoft Security Essentials - Free Antivirus for Windows
:ar: Malwarebytes - The Free version
:ar: http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
:ar: Anti-rootkit utility TDSSKiller

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel

Suggestions:

Run the system file checker and reboot if it finds damaged files within windows:
:ar: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

To make sure your hard drive is good run:
:ar: http://www.sevenforums.com/tutorials/433-disk-check.html

You need to download all windows updates including Service Pack 1.

Versión 6.1.7600 compilación 7600

Also look for an update on your BIOS version:

Versión y fecha de BIOS	American Megatrends Inc. 0606, 27/06/2011

Additional suggestion:

Run memtest for 8 passes (preferably overnight):
:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

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