Solved BSOD when playing Dota

[dylan123]

Hey guys,

So I've been having this issue for a couple of years now where I can be playing Dota for any amount of time before my screens suddenly drop out like they've lost connection and begin to flash. My computer will run for a while longer given I can tell when I've got music playing but if I leave it for long enough it will fully crash/bsod.

This is a problem which tends to be bad for 2-3 weeks then it will be fine for a few months before reoccurring again.

I used to have x2 480gtx cards in, I always thought that was the problem so I always used to switch them out and the slots they were in, currently only have the one in. Decided to finally look into the problem a little more for the first time last night, looking at my most recent dmp file, the errors I was getting -

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+921828 )


I googled the nvlddmkm.sys issue and that seemed to point to a Nividia driver issue. I followed what was suggested online and did a clean install of my graphics card driver just before and as soon as I opened up Dota it crashed, usually it wouldn't happen until I'd connected to a server to start playing a game so if anything, it made it worse...



Any help/suggestions as to what would be causing this issue would be much appreciated.

Here is a dropbox link to my DM Log Collector findings - Dropbox - DYLAN-PC-Fri_07_10_2016_144100_32.zip

 

[BorisTheAnimal]

Hello dylan123.

Unfortunately we will not be able to help you in your situation as you are running a counterfeit installation of W7 and we don't support that here on the forum.

We would recommend that you install a new legit and fresh version of W7 and if you then still have the same issues then we will be most happy to help you!