BSOD when playing games

HoraceWimp

New member
Local time
4:29 AM
Messages
1
Hello!
I get a BSOD when playing games, which I believed to be due to overheating, only really occurring after playing games like Sid Meier's Civilization V or Company of Heroes for long periods of time. But now it happens after playing Hotline Miami or Don't Starve for a little under an hour. My PC is rather old and not the best so I usually do run everything at the lowest graphical settings. I run all my games through Steam if that matters. Error 0x00000124. Thanks in advanced.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008635038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom(tm) II N660 Dual-Core Processor
Motherboard
Satellite A665D-S5172
Memory
DDR3 8.00 GB (7.75 GB usable)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series
Antivirus
Malwarebytes Anti-Malware / Symantec Endpoint Protection
Browser
Mozilla Firefox
Check Toshiba for driver and BIOS updates, I recommend to reinstall drivers that are already up to date to remove corrupted drivers.
http://support.toshiba.com/support/modelHome?freeText=2681437




STOP 0x124 Troubleshooting

Read carefully before proceeding.



   Warning
warnsmall.png
If you're overclocking your system, revert back to stock clocks now.
warnsmall.png


   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE

 CPU TEST


arrow.png
Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





TWO

 RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

   Note
picture.php


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





THREE

 HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.
   Note
Do not run SeaTools on an SSD as the results will be invalid.


arrow.png
Run chkdsk
Disk Check - Windows 7 Help Forums

arrow.png
Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.




FOUR

 GPU TEST


arrow.png
Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

   Note
Run Furmark for around 30 minutes.

   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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