BSOD when playing video or games

kingsolara

New member
Local time
7:19 AM
Messages
24
So I believe this problem started for me on Sunday. I had posted another problem in another thread and had thought this problem had been fixed for good. but sadly not. For some strange reason whenever I play this game called (League of Legends) my computer will crash and give me the BSOD! It does not happen automatically and not even all the time. When we had first thought this problem to be solved it allowed me to play 3 games before it crashed. Then it crashed when I attempted to load a youtube video. Right now it is allowing me to view youtube videos fine.
I am not sure exactly what the problem is. Here are the .dmp files.
 

My Computer My Computer

OS
Windows 7

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
I'm having trouble getting the health report like how instructed. My computer has done one and i can see the report. But explorer did not open.
Is there another way to get it in a savable fashion?
 

My Computer My Computer

OS
Windows 7
System specs

OP - Windows 7 Ultimate 64-bit (6.1, build 7601)
Language - English (regional Setting: English)
System Manufacturer: Hewlett Packard
System Model: Hp Pavilion dv7 Notebook PC
BIOS: Default System BIOS
Processor : AMD Turion(tm) x2 Dual-Core Mobile RM-70(2 CPUs), -2.0GHz
Memory 4096 RAM
Directx Version: DirectX11

I hope this is what you need.
 

My Computer My Computer

OS
Windows 7
One possibility is your WLAN driver - athrx.sys. Try upgrading this driver.

Also upgrade your video and sound driver if possible.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Yep, try upgrading atheros first.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
I've attempted to upgrade all the drivers.
the atheros driver updated to the 2009 model.

The video card updated as far as I can tell.
The sound driver updated as well.

I did all these updates today and my system still crashed. I attempted to de-install and re-install.

And the first time the system crashed it was just random. No new software or hardware had been added for a while.
 

My Computer My Computer

OS
Windows 7
The current updated driver version is
2.0.0.75

Or so my system tells me
 

My Computer My Computer

OS
Windows 7
Can you boot into safe mode and follow the instructions above?
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
> Your crashes were related to athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc.
Update, or if no newer driver is available uninstall & reinstall in Compatibility Mode.

http://www.sevenforums.com/tutorials/316-compatibility-mode.html?ltr=C

> You are showing as running Avast & AVG.
Not a good idea!
More is NOT best.

> Please remove both for further testing using the appropriate removal tools.
Both have been known to be implicated in BSOD's

http://files.avast.com/files/eng/aswclear5.exe

Download tools and utilities | AVG Worldwide

> Install MSE & update immediately.

Microsoft Security Essentials - Free Antivirus for Windows
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
> Your crashes were related to athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc.
Update, or if no newer driver is available uninstall & reinstall in Compatibility Mode.

http://www.sevenforums.com/tutorials/316-compatibility-mode.html?ltr=C

> You are showing as running Avast & AVG.
Not a good idea!
More is NOT best.

> Please remove both for further testing using the appropriate removal tools.
Both have been known to be implicated in BSOD's

http://files.avast.com/files/eng/aswclear5.exe

Download tools and utilities | AVG Worldwide

> Install MSE & update immediately.

Microsoft Security Essentials - Free Antivirus for Windows

Ah yes after the first crash I got desperate and downloaded avast as recomended by a friend. I no longer have either on the cpu at this time.

The MSE says it will not download due to windows not being genuine..

But I will try you other solution.
 

My Computer My Computer

OS
Windows 7
I'm in safe mode looking over my drivers and right as I opened the driver device manager my
"consumer IR Devices" has a yellow hazard sign over it.
I have tried having windows update it for me but it says the best driver is already installed.

Should I uninstall and reinstall?
 

My Computer My Computer

OS
Windows 7
Ah yes after the first crash I got desperate and downloaded avast as recomended by a friend. I no longer have either on the cpu at this time.

The MSE says it will not download due to windows not being genuine..

But I will try you other solution.

Refer our Rule
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations.

http://www.sevenforums.com/general-discussion/8-forum-rules-info-please-read.html

FYI

Genuine Windows: frequently asked questions - Microsoft Windows

Genuine Microsoft Software
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Back
Top