BSOD when playing video

[LupeG]

Hey guys and gals, i'm new in the board, please be gentle

I have a Dell desktop that keeps giving me a blue screen whenever i attempt to play video. I am just using the windows media player to run DVD's.

It is a windows 7 pro 64 bit with 8 gb of RAM.

The attached text file is from bluescreenviewer.

Please help!

 

[ICIT2LOL]

Hello and welcome LupeG now can you follow these please because the attached stuff you sent is not really enough to go on.

Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions


Edit I meant to add do this please too System Info - See Your System Specs very hard to advise when we do not know much at all about the machine

 

[LupeG]

ok, let's try this again. Here is the info. Thank you.

 

[ICIT2LOL]

Ok LupeG great stuff mate - now there are quite a few BSOD's you have and a very common dump - ntoskrnl.exe runs through most of the dump files. So it means digging around a but to find where the problem lies.

Now I am pretty sure this is a hardware issue and just where to start is right now difficult because we don't have many specs on your system so could you please follow this and then we can start going through the system to find that issue/s System Info - See Your System Specs

Personally I like to see the system specs in the little box at the bottom of the little post box that members us as it is very easy and quick to access them. To do that go to Point #5 in the tutorial and it shows how to do that. For the time being even the model number of your machine would be good.