BSOD when Rendering or Recording a gameplay

[thequietthings]

Hello, i've got this problem from long time and i can't solve it,i really,really, appreciate your help .

So i've got this BSOD ( 0x00000124 ) when i render a video file with Sony vegas and when i record a gameplay with Dxtory , that appen frequently but random: sometimes i can render and record fine, sometimes there are many Bsod...

My pc is pretty new i've tried also to bring it back to the seller , they tested the ram and the processor (i think) and update the bios, but nothing... so i formatted the pc and all then seemed to be solved , but then the problem started again... i thought that could be something related to the HDD filled by the big video file ( that i record and render ) so i've tried with an external hdd for the rendering...but nothing.

I don't know what to do , thank you so much for your time.

 

[Thedoctor44]

It is a 0x124 error which is caused by hardware. Normally these are caused by a faulty CPU but other hardware components can cause it. It's mostly likely your GPU failing because it only happens on graphic intensive operations.
Please download and run furmark and run a burnin test by following these instructions.

www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Post the results.

 

[thequietthings]

Ok, i've tested the GPU with Furmark for 35 minutes but nothing, the temperature was 80 ° stable, 17 fps on 1920 x 1080 resolution , no blue screen, should i test for more time?

 

[Thedoctor44]

No that should be fine. Can you please run Prime95 for an hour to two hours.
Follow these instructions.

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

[thequietthings]

I've runned the test for 2 hours but it doesn't show any error, none blue screen and the temp was around 75 °C

 

[Thedoctor44]

Okay that's good. So we can assume the CPU is not faulty, there is a slight chance that it is faulty but it's very unlikely.
I have encountered 0x124 bugchecks before, in fact I've had them myself and I've found out that they can be caused by drivers, it's very rare but it can happen.

On that note, I would recommend running Driver Verifier to see if drivers are indeed responsible.
Follow these instructions on how to enable it.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[thequietthings]

Ok i've added the Drivers not provided from windows, now what will change if i have a blue screen? should i in my case try to render and record gameplay in this 24h to have a blue screen?

Thank you doctor for your great help and support

 

[Thedoctor44]

Yes, basically Driver Verifier will cause a BSOD if it finds a driver misbehaving. What will change is what is in the dump files. So it will help us identify the driver(a) causing issues.

 

[thequietthings]

Hello so i've runned the verifier but nothing random blue screen from drivers , i've tried to record and play for two hours and i got another blue screen as the dump say , should i try to boot "disable driver signature" to make a try? or could be the avira antivirus? what's the next move?

EDIT: ok now made me a blue screen while was only open sony vegas and i was working on a project, not even rendering. . .

 

[Thedoctor44]

You are still getting bugchecks that point to an uncorrectable error.
Can you try and run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Afterwards, take a look at this.

http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

I'm still not sure because it looks like a CPU error.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, [COLOR="SeaGreen"]fffffa8007b24028[/COLOR], be200000, 2110a}

Probably caused by : [COLOR="Red"]hardware[/COLOR]

Followup: MachineOwner

===============================================================================
Common Platform Error Record @ fffffa8007b24028
-------------------------------------------------------------------------------
Record Id     : 01cf505764032be5
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 4/5/2014 0:39:59
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007b240a8
Section       @ fffffa8007b24180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR="Red"]Cache error[/COLOR]
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000003

 

[thequietthings]

Ok i've made 7 pass of memtest but nothing.... , then i've tried to run windows disabling the driver signature ,made some rendering all yesterday and all goes fine untill today, another random blue screen in a short lenght rendering. any hint to the next move that i can do?

I'm about to give a voice to the seller , the problem is that due to the randomness of this blue screen is hard to say if they fix it or not... it could go on endlessly

 

[Thedoctor44]

I wouldn't go to a PC shop or anything until we can confirm the cause.
Try enabling Driver Verifier again to see if a driver is at fault.
I have encountered cases myself included where 0x124 errors can be caused by drivers.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[thequietthings]

Yes i agree , i'd prefer to find the cause by myself,

When i check the drivers this time i should check also the windows one? or only the others like guide say ? thank you for the support.

 

[Thedoctor44]

Do not check Microsoft Drivers, it will not end well at all.
Make sure you don't check drivers for Microsoft, Macrovision or Unknown.
Post back the results.