BSOD when watching bluray

luele · Sep 24, 2010

I built my first Desktop myself. And its runnig quite well, except when i want to watch bluray with PowerDVD8, it always crashes after a few seconds or minutes with bluescreen

BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF8800FF2A3DB
BCP3: FFFFF88003E9A3C8
BCP4: FFFFF88003E99C30
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

windows7 64bit
full retail version (upgrade version i previously had to install vista and then update it to win7)
bought the computer 3 days ago and fixed it myself together
2nd time i've installed win7

Intel Core i7 860 Box, 2.8 GHz
Gainward GTX-460 GS 1GB DDR5
Corsair TR3x6G1600C8 3x2GB
Western Digital Caviar Black 7200rpm 64MB, 1TB
LG CH08NS, Bluray Rom DVD-Burner
Gigabyte GA-P55A-UD4
Corsair TX Power Supply 650W

could you please help me out with this issue?!

thank you very much!

CarlTR6 · Sep 24, 2010

I looked at the three dumps from today. All show the same error code and blame nvlddmkm.sys, which is an Nvidia video driver. This driver is up to date.

Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - usual causes are Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_Documents.zip\Windows_NT6_BSOD_jcgriff2\092410-18829-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*[URL="http://msdl.microsoft.com/download/symbols"]Symbol information[/URL]
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03049000 PsLoadedModuleList = 0xfffff800`03286e50
Debug session time: Fri Sep 24 15:46:33.297 2010 (GMT-4)
System Uptime: 0 days 0:27:52.359
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff8800ff2a3db, fffff88003e9a3c8, fffff88003e99c30}

Probably caused by : nvlddmkm.sys ( nvlddmkm+c03db )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8800ff2a3db, The address that the exception occurred at
Arg3: fffff88003e9a3c8, Exception Record Address
Arg4: fffff88003e99c30, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
nvlddmkm+c03db
fffff880`0ff2a3db 41f7f0          div     eax,r8d

EXCEPTION_RECORD:  fffff88003e9a3c8 -- (.exr 0xfffff88003e9a3c8)
ExceptionAddress: fffff8800ff2a3db (nvlddmkm+0x00000000000c03db)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff88003e99c30 -- (.cxr 0xfffff88003e99c30)
rax=00000000deaddead rbx=fffff8a00ac094d6 rcx=0000000000000001
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa800760b010
rip=fffff8800ff2a3db rsp=fffff88003e9a600 rbp=0000000000000000
 r8=0000000000000000  r9=00000000000fae89 r10=fffff88010576390
r11=fffff8a00ac0949f r12=fffff8a00ac094cf r13=00000000000fae89
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nvlddmkm+0xc03db:
fffff880`0ff2a3db 41f7f0          div     eax,r8d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

LAST_CONTROL_TRANSFER:  from 0000000100000000 to fffff8800ff2a3db

STACK_TEXT:  
fffff880`03e9a600 00000001`00000000 : fffff880`0ff2992d 000006ac`00014bb1 0000000c`000006ac 00000000`d8051000 : nvlddmkm+0xc03db
fffff880`03e9a608 fffff880`0ff2992d : 000006ac`00014bb1 0000000c`000006ac 00000000`d8051000 00000001`00000016 : 0x1`00000000
fffff880`03e9a610 000006ac`00014bb1 : 0000000c`000006ac 00000000`d8051000 00000001`00000016 00000000`00000000 : nvlddmkm+0xbf92d
fffff880`03e9a618 0000000c`000006ac : 00000000`d8051000 00000001`00000016 00000000`00000000 fffffa80`063b4b10 : 0x6ac`00014bb1
fffff880`03e9a620 00000000`d8051000 : 00000001`00000016 00000000`00000000 fffffa80`063b4b10 00000000`00000000 : 0xc`000006ac
fffff880`03e9a628 00000001`00000016 : 00000000`00000000 fffffa80`063b4b10 00000000`00000000 fffffa80`06ce3000 : 0xd8051000
fffff880`03e9a630 00000000`00000000 : fffffa80`063b4b10 00000000`00000000 fffffa80`06ce3000 00000000`00000000 : 0x1`00000016


FOLLOWUP_IP: 
nvlddmkm+c03db
fffff880`0ff2a3db 41f7f0          div     eax,r8d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nvlddmkm+c03db

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c37918e

STACK_COMMAND:  .cxr 0xfffff88003e99c30 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+c03db

BUCKET_ID:  X64_0x7E_nvlddmkm+c03db

Followup: MachineOwner
---------

4: kd> lmtsmn
start             end                 module name
fffff880`06a00000 fffff880`06a2b000   000      000.fcl      Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffff880`04307000 fffff880`04345000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f94000 fffff880`00feb000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02cf2000 fffff880`02d7c000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04387000 fffff880`0439d000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0104f000 fffff880`0105a000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`041a1000 fffff880`041a9000   AppleCharger AppleCharger.sys Thu Apr 22 03:05:49 2010 (4BCFF54D)
fffff880`075ef000 fffff880`075fa000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00ec7000 fffff880`00ed0000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01025000 fffff880`0104f000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0415a000 fffff880`041a1000   avgldx64 avgldx64.sys Thu Jun 03 17:06:48 2010 (4C081968)
fffff880`04152000 fffff880`04159080   avgmfx64 avgmfx64.sys Sun Apr 25 17:06:15 2010 (4BD4AEC7)
fffff880`02c5c000 fffff880`02cad000   avgtdia  avgtdia.sys  Thu Jun 03 17:09:57 2010 (4C081A25)
fffff880`01809000 fffff880`01810000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04141000 fffff880`04152000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06463000 fffff880`06481000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`019d5000 fffff880`019ff000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ed4000 fffff880`00f94000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0196f000 fffff880`0199f000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d16000 fffff880`00d74000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01118000 fffff880`0118b000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04377000 fffff880`04387000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`067d9000 fffff880`067e7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04123000 fffff880`04141000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04114000 fffff880`04123000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01959000 fffff880`0196f000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04bd0000 fffff880`04bf2000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`067f3000 fffff880`067fc000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`067e7000 fffff880`067f3000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06400000 fffff880`06413000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06703000 fffff880`0670f000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`10afe000 fffff880`10bf2000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0fe00000 fffff880`0fe46000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0740a000 fffff880`07413000   etdrv    etdrv.sys    Thu Mar 19 22:59:06 2009 (49C3067A)
fffff880`010a6000 fffff880`010ba000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0105a000 fffff880`010a6000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013d5000 fffff880`013df000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0191f000 fffff880`01959000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`07575000 fffff880`0757e000   gdrv     gdrv.sys     Thu Mar 12 23:22:29 2009 (49B9D175)
fffff800`03000000 fffff800`03049000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`0fe46000 fffff880`0fe6a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0673a000 fffff880`06753000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06753000 fffff880`0675b080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0672c000 fffff880`0673a000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`04a00000 fffff880`04ac8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01916000 fffff880`0191f000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`041cf000 fffff880`041e5000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00c6c000 fffff880`00c8c000   jraid    jraid.sys    Wed Jan 27 03:58:17 2010 (4B600029)
fffff880`04256000 fffff880`04265000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0675c000 fffff880`0676a000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bca000 fffff800`00bd4000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`02c14000 fffff880`02c57000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013aa000 fffff880`013c4000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04bf2000 fffff880`04bf7200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06436000 fffff880`0644b000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06413000 fffff880`06436000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cbe000 fffff880`00d02000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`06777000 fffff880`06785000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04265000 fffff880`04274000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0676a000 fffff880`06777000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00dd1000 fffff880`00deb000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06481000 fffff880`06499000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06499000 fffff880`064c6000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`06a96000 fffff880`06ae4000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`06ae4000 fffff880`06b07000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0186e000 fffff880`01879000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ff4000 fffff880`00ffe000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010ba000 fffff880`01118000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04109000 fffff880`04114000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01904000 fffff880`01916000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014fe000 fffff880`015f0000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043c1000 fffff880`043cd000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`043cd000 fffff880`043fc000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04b65000 fffff880`04b7a000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02dab000 fffff880`02dba000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02cad000 fffff880`02cf2000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01879000 fffff880`0188a000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`040fd000 fffff880`04109000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`03049000 fffff800`03625000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01207000 fffff880`013aa000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01800000 fffff880`01809000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04b4e000 fffff880`04b65000   nusb3hub nusb3hub.sys Mon Oct 26 10:19:44 2009 (4AE5B000)
fffff880`04067000 fffff880`04096000   nusb3xhc nusb3xhc.sys Mon Oct 26 10:19:48 2009 (4AE5B004)
fffff880`10afc000 fffff880`10afd180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`04b7a000 fffff880`04b93000   nvhda64v nvhda64v.sys Tue Mar 09 20:48:17 2010 (4B96FA61)
fffff880`0fe6a000 fffff880`10afbe00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`02d85000 fffff880`02dab000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04351000 fffff880`0436e000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00da7000 fffff880`00dbc000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d74000 fffff880`00da7000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ec0000 fffff880`00ec7000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013c4000 fffff880`013d5000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06b07000 fffff880`06bad000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04b93000 fffff880`04bd0000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d02000 fffff880`00d16000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0439d000 fffff880`043c1000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04200000 fffff880`0421b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0421b000 fffff880`0423c000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0423c000 fffff880`04256000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`040ac000 fffff880`040fd000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`01853000 fffff880`0185c000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0185c000 fffff880`01865000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01865000 fffff880`0186e000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`018ca000 fffff880`01904000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0644b000 fffff880`06463000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`042b0000 fffff880`04307000   Rt64win7 Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
fffff880`064d1000 fffff880`06702c00   RTKVHD64 RTKVHD64.sys Fri Mar 26 06:30:50 2010 (4BAC8CDA)
fffff880`00c8c000 fffff880`00cbb000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`06bad000 fffff880`06bb8000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04345000 fffff880`04351000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02dba000 fffff880`02dd7000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`014d5000 fffff880`014dd000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`074df000 fffff880`07575000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`06a2b000 fffff880`06a93000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`06bb8000 fffff880`06be5000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`04274000 fffff880`04275480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06be5000 fffff880`06bf7000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`018a8000 fffff880`018b5000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`0188a000 fffff880`018a8000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c00000 fffff880`02c14000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005e0000 fffff960`005ea000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`041a9000 fffff880`041cf000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`06785000 fffff880`067d9000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`04276000 fffff880`04288000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0670f000 fffff880`0672c000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04096000 fffff880`04097f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04056000 fffff880`04067000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04af4000 fffff880`04b4e000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04000000 fffff880`04056000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`10bf2000 fffff880`10bff000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00eb3000 fffff880`00ec0000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01810000 fffff880`0181e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0181e000 fffff880`01843000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00dbc000 fffff880`00dd1000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0118b000 fffff880`011d7000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02dd7000 fffff880`02df2000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01843000 fffff880`01853000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d7c000 fffff880`02d85000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`0039f000   win32k   win32k.sys   unavailable (00000000)
fffff880`0436e000 fffff880`04377000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00feb000 fffff880`00ff4000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`07400000 fffff880`0740a000   GVTDrv64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0757e000 fffff880`075ef000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0199f000 fffff880`019ad000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019ad000 fffff880`019b9000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019b9000 fffff880`019c2000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019c2000 fffff880`019d5000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

To begin troubleshooting. I suggest that you uninstall AVG using this tool: Info > Tool (32bit) - Tool (64 bit). If you have Identity Protection installed, please uninstall it using this tool: Info > Tool. AVG is known to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials. When you have your system running smoothly, you can reinstall AVG if you choose; but I recommend that you do not.

I find the following out of date drivers on your system. Old drivers can cause memory corruption and crashes.

000.fcl Fri Sep 26 09:11:22 2008 - CyberLink FCL Driver, http://www.gocyberlink.com. Update this driver or uninstall the software. This one is really obsolete.

gdrv.sys Thu Mar 12 23:22:29 2009 - GIGABYTE Tools. Uninstall Gigabyte's Easy Saver program; it is known to cause BSODs.

Update the above drivers, reboot, and let's see how your system does.

luele · Sep 24, 2010

@CarlTR6
thanx a lot for your quick reply, i really apreaciate this a lot!
well i did all you said, but the bluescreen still showed up. anyway i updated the nvidia driver to the beta version 260.63 (from homepage) and i also renewed all the other not up to date drivers with the "Driver Genius Professional Edition". and now, it seems to be working without bluescreen. I read in another forum that the beta nvidia driver would solve the solution and I guess thats what it did.

well anyway, thanks again for your help!

CarlTR6 · Sep 24, 2010

That is great news. Thank you for the update and letting us know. That Nvidia driver seems to have caused problems for a lot of folks.

BSOD when watching bluray

luele

New member

My Computer

CarlTR6

Antique Senior Member

My Computer

luele

New member

My Computer

CarlTR6

Antique Senior Member

My Computer

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