BSoD when watching videos online

dcgm · Jan 8, 2010

Hi,

I'm very good with computers, but I wasn't able to find the exact answer to my problem after extensive googling....so here I am.

I just bought a new Dell Studio 1557. When watching videos online, I get a sudden black screen, hourglass, I'll freeze up briefly, and then a crash with a BSoD. I have Windows 7 64bit.

My video card is the ATI Mobility Radeon HD 4570. I'm sure this is a problem with the video card (what else could it be?), but I can't solve the issue. It seems to only happen when watching fullscreen vids, and it's MUCH more prominent when I'm on battery power. I've upgraded the BIOS and video card; They are both current versions.

Ideas? How do I open the minidump files (if necessary?)?

thanks,

Kris

Capt.Jack Sparrow · Jan 8, 2010

dcgm said:
Hi,

I'm very good with computers, but I wasn't able to find the exact answer to my problem after extensive googling....so here I am.

I just bought a new Dell Studio 1557. When watching videos online, I get a sudden black screen, hourglass, I'll freeze up briefly, and then a crash with a BSoD. I have Windows 7 64bit.

My video card is the ATI Mobility Radeon HD 4570. I'm sure this is a problem with the video card (what else could it be?), but I can't solve the issue. It seems to only happen when watching fullscreen vids, and it's MUCH more prominent when I'm on battery power. I've upgraded the BIOS and video card; They are both current versions.

Ideas? How do I open the minidump files (if necessary?)?

thanks,

Kris

Hi Kris, Welcome to SF,

Could you post us the Dump file we would be more happy to help you out.

http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Hope this helps,
Captain

dcgm · Jan 8, 2010

Just a note, right now it's pretty bad. The issue has been somewhat sporadic, but now im getting them every time i try to watch a video.

I rar'd the file up. Is that ok?

Capt.Jack Sparrow · Jan 8, 2010

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

If you like to know the cause you could check this article

AMD Game Forums - ATIKMDAG.sys problems and TDR FAQ

Caused By: atikmdag.sys

Code:

[B][U]Update Drivers[/U][/B]
 
amon.sys -  NOD32 Antivirus System 
secdrv.SYS - Macrovision SECURITY Driver

First atikmdag.sys which is a component of the video driver and the direct X component.
I would remove Drivers Completetly and download from ATI Update the video driver
Run a system file check to verify and repair system files
to run: type cmd in search>right click and run as admin>SFC /SCANNOW

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Documents and Settings\Owner\Desktop\010810-22448-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4d000 PsLoadedModuleList = 0xfffff800`02c8ae50
Debug session time: Sat Jan  9 04:41:33.950 2010 (GMT+5)
System Uptime: 0 days 0:28:11.121
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
.....
Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa80043c64e0, fffff88004883834, 0, d}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+12834 )
Followup: MachineOwner
---------
0: kd> !thread;!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;
GetPointerFromAddress: unable to read from fffff80002cf5000
THREAD fffffa80064a8b60  Cid 0004.01b0  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 0
Not impersonating
GetUlongFromAddress: unable to read from fffff80002c33b74
Owning Process            fffffa8003b6a040       Image:         System
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      108404       
Context Switch Count      66559             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address dxgmms1!VidSchiWorkerThread (0xfffff88004fb3dc0)
Stack Init fffff8800758ddb0 Current fffff8800758d1b0
Base fffff8800758e000 Limit fffff88007588000 Call 0
Priority 16 BasePriority 15 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`0758d9c8 fffff880`04ee4ef8 : 00000000`00000116 fffffa80`043c64e0 fffff880`04883834 00000000`00000000 : nt!KeBugCheckEx
fffff880`0758d9d0 00000000`00000116 : fffffa80`043c64e0 fffff880`04883834 00000000`00000000 00000000`0000000d : dxgkrnl+0x5cef8
fffff880`0758d9d8 fffffa80`043c64e0 : fffff880`04883834 00000000`00000000 00000000`0000000d 00000000`00000000 : 0x116
fffff880`0758d9e0 fffff880`04883834 : 00000000`00000000 00000000`0000000d 00000000`00000000 00000000`00000000 : 0xfffffa80`043c64e0
fffff880`0758d9e8 00000000`00000000 : 00000000`0000000d 00000000`00000000 00000000`00000000 fffff880`04ee4c7f : atikmdag+0x12834
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80043c64e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004883834, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.
Debugging Details:
------------------

FAULTING_IP: 
atikmdag+12834
fffff880`04883834 48895c2408      mov     qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT:  1
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
CURRENT_IRQL:  0
STACK_TEXT:  
fffff880`0758d9c8 fffff880`04ee4ef8 : 00000000`00000116 fffffa80`043c64e0 fffff880`04883834 00000000`00000000 : nt!KeBugCheckEx
fffff880`0758d9d0 00000000`00000116 : fffffa80`043c64e0 fffff880`04883834 00000000`00000000 00000000`0000000d : dxgkrnl+0x5cef8
fffff880`0758d9d8 fffffa80`043c64e0 : fffff880`04883834 00000000`00000000 00000000`0000000d 00000000`00000000 : 0x116
fffff880`0758d9e0 fffff880`04883834 : 00000000`00000000 00000000`0000000d 00000000`00000000 00000000`00000000 : 0xfffffa80`043c64e0
fffff880`0758d9e8 00000000`00000000 : 00000000`0000000d 00000000`00000000 00000000`00000000 fffff880`04ee4c7f : atikmdag+0x12834

STACK_COMMAND:  kb
FOLLOWUP_IP: 
atikmdag+12834
fffff880`04883834 48895c2408      mov     qword ptr [rsp+8],rbx
SYMBOL_STACK_INDEX:  4
SYMBOL_NAME:  atikmdag+12834
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME:  atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a711487
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmdag.sys
BUCKET_ID:  X64_0x116_IMAGE_atikmdag.sys
Followup: MachineOwner
---------
rax=fffffa80041a1010 rbx=fffffa80043c64e0 rcx=0000000000000116
rdx=fffffa80043c64e0 rsi=000000000000000d rdi=fffffa8004c16000
rip=fffff80002abef00 rsp=fffff8800758d9c8 rbp=0000000000000000
 r8=fffff88004883834  r9=0000000000000000 r10=fffff80002a4d000
r11=00000000000001b5 r12=0000000000000000 r13=0000000000000001
r14=fffffa8003bc0d28 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!KeBugCheckEx:
fffff800`02abef00 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`0758d9d0=0000000000000116
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`0758d9c8 fffff880`04ee4ef8 : 00000000`00000116 fffffa80`043c64e0 fffff880`04883834 00000000`00000000 : nt!KeBugCheckEx
fffff880`0758d9d0 00000000`00000116 : fffffa80`043c64e0 fffff880`04883834 00000000`00000000 00000000`0000000d : dxgkrnl+0x5cef8
fffff880`0758d9d8 fffffa80`043c64e0 : fffff880`04883834 00000000`00000000 00000000`0000000d 00000000`00000000 : 0x116
fffff880`0758d9e0 fffff880`04883834 : 00000000`00000000 00000000`0000000d 00000000`00000000 00000000`00000000 : 0xfffffa80`043c64e0
fffff880`0758d9e8 00000000`00000000 : 00000000`0000000d 00000000`00000000 00000000`00000000 fffff880`04ee4c7f : atikmdag+0x12834
start             end                 module name
fffff800`00bc1000 fffff800`00bcb000   kdcom    kdcom.dll    Tue Jul 14 07:01:07 2009 (4A5BDFDB)
fffff800`02a04000 fffff800`02a4d000   hal      hal.dll      Tue Jul 14 06:57:36 2009 (4A5BDF08)
fffff800`02a4d000 fffff800`0302a000   nt       ntkrnlmp.exe Tue Jul 14 05:10:48 2009 (4A5BC600)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Tue Jul 14 04:50:33 2009 (4A5BC141)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 04:49:48 2009 (4A5BC114)
fffff880`00c75000 fffff880`00cb9000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 06:59:10 2009 (4A5BDF66)
fffff880`00cb9000 fffff880`00ccd000   PSHED    PSHED.dll    Tue Jul 14 07:02:23 2009 (4A5BE027)
fffff880`00ccd000 fffff880`00d2b000   CLFS     CLFS.SYS     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`00d2b000 fffff880`00deb000   CI       CI.dll       Tue Jul 14 07:02:13 2009 (4A5BE01D)
fffff880`00deb000 fffff880`00df6000   amdxata  amdxata.sys  Tue May 19 23:26:59 2009 (4A12F2EB)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e2f000   mountmgr mountmgr.sys Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00e2f000 fffff880`00e38000   atapi    atapi.sys    Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`00e38000 fffff880`00e62000   ataport  ataport.SYS  Tue Jul 14 04:49:52 2009 (4A5BC118)
fffff880`00e66000 fffff880`00f0a000   Wdf01000 Wdf01000.sys Tue Jul 14 04:52:07 2009 (4A5BC19F)
fffff880`00f0a000 fffff880`00f19000   WDFLDR   WDFLDR.SYS   Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00f19000 fffff880`00f70000   ACPI     ACPI.sys     Tue Jul 14 04:49:34 2009 (4A5BC106)
fffff880`00f70000 fffff880`00f79000   WMILIB   WMILIB.SYS   Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`00f79000 fffff880`00f83000   msisadrv msisadrv.sys Tue Jul 14 04:49:26 2009 (4A5BC0FE)
fffff880`00f83000 fffff880`00fb6000   pci      pci.sys      Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`00fb6000 fffff880`00fc3000   vdrvroot vdrvroot.sys Tue Jul 14 05:31:31 2009 (4A5BCADB)
fffff880`00fc3000 fffff880`00fd8000   partmgr  partmgr.sys  Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`00fd8000 fffff880`00fe1000   compbatt compbatt.sys Tue Jul 14 05:01:02 2009 (4A5BC3B6)
fffff880`00fe1000 fffff880`00fed000   BATTC    BATTC.SYS    Tue Jul 14 05:01:01 2009 (4A5BC3B5)
fffff880`00fed000 fffff880`00ff8000   msahci   msahci.sys   Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 05:19:40 2009 (4A5BC814)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Tue Jul 14 04:50:08 2009 (4A5BC128)
fffff880`010dc000 fffff880`01128000   fltmgr   fltmgr.sys   Tue Jul 14 04:49:59 2009 (4A5BC11F)
fffff880`01128000 fffff880`0113c000   fileinfo fileinfo.sys Tue Jul 14 05:04:25 2009 (4A5BC481)
fffff880`0113c000 fffff880`0119a000   msrpc    msrpc.sys    Tue Jul 14 04:51:32 2009 (4A5BC17C)
fffff880`0119a000 fffff880`011d4000   rdyboost rdyboost.sys Tue Jul 14 05:04:34 2009 (4A5BC48A)
fffff880`01200000 fffff880`0120a000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 04:49:45 2009 (4A5BC111)
fffff880`01232000 fffff880`013d5000   Ntfs     Ntfs.sys     Tue Jul 14 04:50:47 2009 (4A5BC14F)
fffff880`013d5000 fffff880`013ef000   ksecdd   ksecdd.sys   Tue Jul 14 04:50:54 2009 (4A5BC156)
fffff880`013ef000 fffff880`01400000   pcw      pcw.sys      Tue Jul 14 04:49:27 2009 (4A5BC0FF)
fffff880`01400000 fffff880`01412000   mup      mup.sys      Tue Jul 14 04:53:45 2009 (4A5BC201)
fffff880`01412000 fffff880`0141b000   hwpolicy hwpolicy.sys Tue Jul 14 04:49:22 2009 (4A5BC0FA)
fffff880`01425000 fffff880`01517000   ndis     ndis.sys     Tue Jul 14 04:51:40 2009 (4A5BC184)
fffff880`01517000 fffff880`01577000   NETIO    NETIO.SYS    Tue Jul 14 04:51:46 2009 (4A5BC18A)
fffff880`01577000 fffff880`015a2000   ksecpkg  ksecpkg.sys  Tue Jul 14 05:20:34 2009 (4A5BC84A)
fffff880`015a2000 fffff880`015ec000   fwpkclnt fwpkclnt.sys Tue Jul 14 04:51:08 2009 (4A5BC164)
fffff880`015ec000 fffff880`015f4000   spldr    spldr.sys    Mon May 11 22:26:27 2009 (4A0858BB)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Tue Jul 14 04:55:34 2009 (4A5BC26E)
fffff880`01804000 fffff880`0183e000   fvevol   fvevol.sys   Tue Jul 14 04:52:15 2009 (4A5BC1A7)
fffff880`0183e000 fffff880`01854000   disk     disk.sys     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`01854000 fffff880`01884000   CLASSPNP CLASSPNP.SYS Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`018bc000 fffff880`018e6000   cdrom    cdrom.sys    Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`018e6000 fffff880`018ef000   Null     Null.SYS     Tue Jul 14 04:49:37 2009 (4A5BC109)
fffff880`018ef000 fffff880`018f6000   Beep     Beep.SYS     Tue Jul 14 05:30:13 2009 (4A5BCA8D)
fffff880`018f6000 fffff880`01904000   vga      vga.sys      Tue Jul 14 05:08:47 2009 (4A5BC587)
fffff880`01904000 fffff880`01929000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 05:08:51 2009 (4A5BC58B)
fffff880`01929000 fffff880`01939000   watchdog watchdog.sys Tue Jul 14 05:07:35 2009 (4A5BC53F)
fffff880`01939000 fffff880`01942000   RDPCDD   RDPCDD.sys   Tue Jul 14 05:46:34 2009 (4A5BCE62)
fffff880`01942000 fffff880`0194b000   rdpencdd rdpencdd.sys Tue Jul 14 05:46:34 2009 (4A5BCE62)
fffff880`0194b000 fffff880`01954000   rdprefmp rdprefmp.sys Tue Jul 14 05:46:35 2009 (4A5BCE63)
fffff880`01954000 fffff880`0195f000   Msfs     Msfs.SYS     Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`0195f000 fffff880`01970000   Npfs     Npfs.SYS     Tue Jul 14 04:49:48 2009 (4A5BC114)
fffff880`01970000 fffff880`0198e000   tdx      tdx.sys      Tue Jul 14 04:51:15 2009 (4A5BC16B)
fffff880`0198e000 fffff880`0199b000   TDI      TDI.SYS      Tue Jul 14 04:51:18 2009 (4A5BC16E)
fffff880`0199b000 fffff880`019c1000   tunnel   tunnel.sys   Tue Jul 14 05:39:37 2009 (4A5BCCC1)
fffff880`019c1000 fffff880`019fa000   Rt64win7 Rt64win7.sys Fri May 22 20:22:30 2009 (4A16BC2E)
fffff880`02400000 fffff880`0241e000   bowser   bowser.sys   Tue Jul 14 04:53:50 2009 (4A5BC206)
fffff880`0241e000 fffff880`02436000   mpsdrv   mpsdrv.sys   Tue Jul 14 05:38:25 2009 (4A5BCC79)
fffff880`02436000 fffff880`02462000   mrxsmb   mrxsmb.sys   Tue Jul 14 04:53:59 2009 (4A5BC20F)
fffff880`024a3000 fffff880`024f6000   nwifi    nwifi.sys    Tue Jul 14 05:37:23 2009 (4A5BCC3B)
fffff880`024f6000 fffff880`02509000   ndisuio  ndisuio.sys  Tue Jul 14 05:39:25 2009 (4A5BCCB5)
fffff880`02509000 fffff880`02521000   rspndr   rspndr.sys   Tue Jul 14 05:38:50 2009 (4A5BCC92)
fffff880`02521000 fffff880`025e9000   HTTP     HTTP.sys     Tue Jul 14 04:52:16 2009 (4A5BC1A8)
fffff880`02600000 fffff880`02612000   tcpipreg tcpipreg.sys Tue Jul 14 05:39:49 2009 (4A5BCCCD)
fffff880`02634000 fffff880`02681000   mrxsmb10 mrxsmb10.sys Tue Jul 14 04:54:08 2009 (4A5BC218)
fffff880`02681000 fffff880`026a4000   mrxsmb20 mrxsmb20.sys Tue Jul 14 04:54:05 2009 (4A5BC215)
fffff880`026a4000 fffff880`02721000   amon     amon.sys     Thu Nov 16 22:31:08 2006 (455C9954)
fffff880`02721000 fffff880`027c7000   peauth   peauth.sys   Tue Jul 14 06:31:19 2009 (4A5BD8DF)
fffff880`027c7000 fffff880`027d2000   secdrv   secdrv.SYS   Wed Sep 13 18:48:38 2006 (4508052E)
fffff880`027d2000 fffff880`027ff000   srvnet   srvnet.sys   Tue Jul 14 04:54:58 2009 (4A5BC24A)
fffff880`0287d000 fffff880`028e6000   srv2     srv2.sys     Tue Jul 14 04:55:02 2009 (4A5BC24E)
fffff880`028e6000 fffff880`0297e000   srv      srv.sys      Tue Jul 14 04:55:11 2009 (4A5BC257)
fffff880`0297e000 fffff880`02986000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 17:24:52 2009 (4AB2238C)
fffff880`02986000 fffff880`029bc000   fastfat  fastfat.SYS  Tue Jul 14 04:53:28 2009 (4A5BC1F0)
fffff880`02c00000 fffff880`02c1e000   dfsc     dfsc.sys     Tue Jul 14 04:53:44 2009 (4A5BC200)
fffff880`02c28000 fffff880`02cb2000   afd      afd.sys      Tue Jul 14 04:51:40 2009 (4A5BC184)
fffff880`02cb2000 fffff880`02cf7000   netbt    netbt.sys    Tue Jul 14 04:51:28 2009 (4A5BC178)
fffff880`02cf7000 fffff880`02d02000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 05:40:33 2009 (4A5BCCF9)
fffff880`02d02000 fffff880`02d0b000   wfplwf   wfplwf.sys   Tue Jul 14 05:39:26 2009 (4A5BCCB6)
fffff880`02d0b000 fffff880`02d31000   pacer    pacer.sys    Tue Jul 14 05:39:41 2009 (4A5BCCC5)
fffff880`02d31000 fffff880`02d40000   netbios  netbios.sys  Tue Jul 14 05:39:26 2009 (4A5BCCB6)
fffff880`02d40000 fffff880`02d5b000   wanarp   wanarp.sys   Tue Jul 14 05:40:21 2009 (4A5BCCED)
fffff880`02d5b000 fffff880`02d6f000   termdd   termdd.sys   Tue Jul 14 05:46:36 2009 (4A5BCE64)
fffff880`02d6f000 fffff880`02dc0000   rdbss    rdbss.sys    Tue Jul 14 04:54:09 2009 (4A5BC219)
fffff880`02dc0000 fffff880`02dcc000   nsiproxy nsiproxy.sys Tue Jul 14 04:51:02 2009 (4A5BC15E)
fffff880`02dcc000 fffff880`02dd7000   mssmbios mssmbios.sys Tue Jul 14 05:01:10 2009 (4A5BC3BE)
fffff880`02dd7000 fffff880`02de6000   discache discache.sys Tue Jul 14 05:07:18 2009 (4A5BC52E)
fffff880`02de6000 fffff880`02df7000   blbdrive blbdrive.sys Tue Jul 14 05:05:59 2009 (4A5BC4DF)
fffff880`04000000 fffff880`0403e000   1394ohci 1394ohci.sys Tue Jul 14 05:37:12 2009 (4A5BCC30)
fffff880`0403e000 fffff880`0405c000   i8042prt i8042prt.sys Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`0405c000 fffff880`0406b000   kbdclass kbdclass.sys Tue Jul 14 04:49:50 2009 (4A5BC116)
fffff880`04072000 fffff880`045ad000   netw5v64 netw5v64.sys Thu Mar 26 21:51:24 2009 (49CBAB84)
fffff880`045ad000 fffff880`045cd000   sdbus    sdbus.sys    Tue Jul 14 05:01:10 2009 (4A5BC3BE)
fffff880`045cd000 fffff880`045ee000   WudfPf   WudfPf.sys   Tue Jul 14 05:35:37 2009 (4A5BCBD1)
fffff880`04800000 fffff880`04856000   USBPORT  USBPORT.SYS  Tue Jul 14 05:36:31 2009 (4A5BCC07)
fffff880`04871000 fffff880`04e88000   atikmdag atikmdag.sys Thu Jul 30 09:03:27 2009 (4A711487)
fffff880`04e88000 fffff880`04f7c000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 06:30:14 2009 (4AC5509E)
fffff880`04f7c000 fffff880`04fc2000   dxgmms1  dxgmms1.sys  Tue Jul 14 05:08:32 2009 (4A5BC578)
fffff880`04fc2000 fffff880`04fe6000   HDAudBus HDAudBus.sys Tue Jul 14 05:36:13 2009 (4A5BCBF5)
fffff880`04fe6000 fffff880`04ff7000   usbehci  usbehci.sys  Tue Jul 14 05:36:30 2009 (4A5BCC06)
fffff880`05200000 fffff880`05212000   umbus    umbus.sys    Tue Jul 14 05:36:56 2009 (4A5BCC20)
fffff880`05212000 fffff880`05235000   luafv    luafv.sys    Tue Jul 14 04:56:13 2009 (4A5BC295)
fffff880`05235000 fffff880`0524a000   lltdio   lltdio.sys   Tue Jul 14 05:38:50 2009 (4A5BCC92)
fffff880`05253000 fffff880`0529c000   SynTP    SynTP.sys    Sat Jun 27 00:05:47 2009 (4A451503)
fffff880`0529c000 fffff880`0529df00   USBD     USBD.SYS     Tue Jul 14 05:36:23 2009 (4A5BCBFF)
fffff880`0529e000 fffff880`052ad000   mouclass mouclass.sys Tue Jul 14 04:49:50 2009 (4A5BC116)
fffff880`052ad000 fffff880`052ba000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 17:47:04 2009 (4A1151C0)
fffff880`052ba000 fffff880`052d0000   intelppm intelppm.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD)
fffff880`052d0000 fffff880`052d9000   wmiacpi  wmiacpi.sys  Tue Jul 14 05:01:02 2009 (4A5BC3B6)
fffff880`052d9000 fffff880`052dd500   CmBatt   CmBatt.sys   Tue Jul 14 05:01:03 2009 (4A5BC3B7)
fffff880`052de000 fffff880`052ee000   CompositeBus CompositeBus.sys Tue Jul 14 05:30:33 2009 (4A5BCAA1)
fffff880`052ee000 fffff880`05304000   AgileVpn AgileVpn.sys Tue Jul 14 05:40:24 2009 (4A5BCCF0)
fffff880`05304000 fffff880`05328000   rasl2tp  rasl2tp.sys  Tue Jul 14 05:40:11 2009 (4A5BCCE3)
fffff880`05328000 fffff880`05334000   ndistapi ndistapi.sys Tue Jul 14 05:40:00 2009 (4A5BCCD8)
fffff880`05334000 fffff880`05363000   ndiswan  ndiswan.sys  Tue Jul 14 05:40:11 2009 (4A5BCCE3)
fffff880`05363000 fffff880`0537e000   raspppoe raspppoe.sys Tue Jul 14 05:40:17 2009 (4A5BCCE9)
fffff880`0537e000 fffff880`0539f000   raspptp  raspptp.sys  Tue Jul 14 05:40:18 2009 (4A5BCCEA)
fffff880`0539f000 fffff880`053b9000   rassstp  rassstp.sys  Tue Jul 14 05:40:25 2009 (4A5BCCF1)
fffff880`053b9000 fffff880`053ba480   swenum   swenum.sys   Tue Jul 14 05:30:18 2009 (4A5BCA92)
fffff880`053bb000 fffff880`053fe000   ks       ks.sys       Tue Jul 14 05:30:31 2009 (4A5BCA9F)
fffff880`05800000 fffff880`05805200   ksthunk  ksthunk.sys  Tue Jul 14 05:30:19 2009 (4A5BCA93)
fffff880`05806000 fffff880`05812000   Dxapi    Dxapi.sys    Tue Jul 14 05:08:28 2009 (4A5BC574)
fffff880`05812000 fffff880`05820000   monitor  monitor.sys  Tue Jul 14 05:08:52 2009 (4A5BC58C)
fffff880`05820000 fffff880`0582e000   crashdmp crashdmp.sys Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`0582e000 fffff880`0583a000   dump_dumpata dump_dumpata.sys Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`0583a000 fffff880`05845000   dump_msahci dump_msahci.sys Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`05845000 fffff880`05858000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
fffff880`05858000 fffff880`05875000   usbccgp  usbccgp.sys  Tue Jul 14 05:36:45 2009 (4A5BCC15)
fffff880`05875000 fffff880`058a2100   usbvideo usbvideo.sys Tue Jul 14 05:37:00 2009 (4A5BCC24)
fffff880`058a3000 fffff880`058cd2a0   CtClsFlt CtClsFlt.sys Mon Jun 15 10:36:41 2009 (4A35D6E1)
fffff880`058d4000 fffff880`0592e000   usbhub   usbhub.sys   Tue Jul 14 05:37:09 2009 (4A5BCC2D)
fffff880`0592e000 fffff880`05943000   NDProxy  NDProxy.SYS  Tue Jul 14 05:40:05 2009 (4A5BCCDD)
fffff880`05943000 fffff880`0599f000   HdAudio  HdAudio.sys  Tue Jul 14 05:36:59 2009 (4A5BCC23)
fffff880`0599f000 fffff880`059dc000   portcls  portcls.sys  Tue Jul 14 05:36:27 2009 (4A5BCC03)
fffff880`059dc000 fffff880`059fe000   drmk     drmk.sys     Tue Jul 14 06:31:25 2009 (4A5BD8E5)
fffff960`00050000 fffff960`0035f000   win32k   win32k.sys   unavailable (00000000)
fffff960`00440000 fffff960`0044a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      unavailable (00000000)
Unloaded modules:
fffff880`02800000 fffff880`02871000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01884000 fffff880`01892000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01892000 fffff880`0189e000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0189e000 fffff880`018a9000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018a9000 fffff880`018bc000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
start             end                 module name
fffff880`04000000 fffff880`0403e000   1394ohci 1394ohci.sys Tue Jul 14 05:37:12 2009 (4A5BCC30)
fffff880`00f19000 fffff880`00f70000   ACPI     ACPI.sys     Tue Jul 14 04:49:34 2009 (4A5BC106)
fffff880`02c28000 fffff880`02cb2000   afd      afd.sys      Tue Jul 14 04:51:40 2009 (4A5BC184)
fffff880`052ee000 fffff880`05304000   AgileVpn AgileVpn.sys Tue Jul 14 05:40:24 2009 (4A5BCCF0)
fffff880`00deb000 fffff880`00df6000   amdxata  amdxata.sys  Tue May 19 23:26:59 2009 (4A12F2EB)
fffff880`026a4000 fffff880`02721000   amon     amon.sys     Thu Nov 16 22:31:08 2006 (455C9954)
fffff880`00e2f000 fffff880`00e38000   atapi    atapi.sys    Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`00e38000 fffff880`00e62000   ataport  ataport.SYS  Tue Jul 14 04:49:52 2009 (4A5BC118)
fffff880`04871000 fffff880`04e88000   atikmdag atikmdag.sys Thu Jul 30 09:03:27 2009 (4A711487)
fffff880`00fe1000 fffff880`00fed000   BATTC    BATTC.SYS    Tue Jul 14 05:01:01 2009 (4A5BC3B5)
fffff880`018ef000 fffff880`018f6000   Beep     Beep.SYS     Tue Jul 14 05:30:13 2009 (4A5BCA8D)
fffff880`02de6000 fffff880`02df7000   blbdrive blbdrive.sys Tue Jul 14 05:05:59 2009 (4A5BC4DF)
fffff880`02400000 fffff880`0241e000   bowser   bowser.sys   Tue Jul 14 04:53:50 2009 (4A5BC206)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`018bc000 fffff880`018e6000   cdrom    cdrom.sys    Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00d2b000 fffff880`00deb000   CI       CI.dll       Tue Jul 14 07:02:13 2009 (4A5BE01D)
fffff880`01854000 fffff880`01884000   CLASSPNP CLASSPNP.SYS Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`00ccd000 fffff880`00d2b000   CLFS     CLFS.SYS     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`052d9000 fffff880`052dd500   CmBatt   CmBatt.sys   Tue Jul 14 05:01:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 05:19:40 2009 (4A5BC814)
fffff880`00fd8000 fffff880`00fe1000   compbatt compbatt.sys Tue Jul 14 05:01:02 2009 (4A5BC3B6)
fffff880`052de000 fffff880`052ee000   CompositeBus CompositeBus.sys Tue Jul 14 05:30:33 2009 (4A5BCAA1)
fffff880`05820000 fffff880`0582e000   crashdmp crashdmp.sys Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`058a3000 fffff880`058cd2a0   CtClsFlt CtClsFlt.sys Mon Jun 15 10:36:41 2009 (4A35D6E1)
fffff880`02c00000 fffff880`02c1e000   dfsc     dfsc.sys     Tue Jul 14 04:53:44 2009 (4A5BC200)
fffff880`02dd7000 fffff880`02de6000   discache discache.sys Tue Jul 14 05:07:18 2009 (4A5BC52E)
fffff880`0183e000 fffff880`01854000   disk     disk.sys     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`059dc000 fffff880`059fe000   drmk     drmk.sys     Tue Jul 14 06:31:25 2009 (4A5BD8E5)
fffff880`0582e000 fffff880`0583a000   dump_dumpata dump_dumpata.sys Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`05845000 fffff880`05858000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
fffff880`0583a000 fffff880`05845000   dump_msahci dump_msahci.sys Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`05806000 fffff880`05812000   Dxapi    Dxapi.sys    Tue Jul 14 05:08:28 2009 (4A5BC574)
fffff880`04e88000 fffff880`04f7c000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 06:30:14 2009 (4AC5509E)
fffff880`04f7c000 fffff880`04fc2000   dxgmms1  dxgmms1.sys  Tue Jul 14 05:08:32 2009 (4A5BC578)
fffff880`02986000 fffff880`029bc000   fastfat  fastfat.SYS  Tue Jul 14 04:53:28 2009 (4A5BC1F0)
fffff880`01128000 fffff880`0113c000   fileinfo fileinfo.sys Tue Jul 14 05:04:25 2009 (4A5BC481)
fffff880`010dc000 fffff880`01128000   fltmgr   fltmgr.sys   Tue Jul 14 04:49:59 2009 (4A5BC11F)
fffff880`01200000 fffff880`0120a000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 04:49:45 2009 (4A5BC111)
fffff880`01804000 fffff880`0183e000   fvevol   fvevol.sys   Tue Jul 14 04:52:15 2009 (4A5BC1A7)
fffff880`015a2000 fffff880`015ec000   fwpkclnt fwpkclnt.sys Tue Jul 14 04:51:08 2009 (4A5BC164)
fffff880`052ad000 fffff880`052ba000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 17:47:04 2009 (4A1151C0)
fffff800`02a04000 fffff800`02a4d000   hal      hal.dll      Tue Jul 14 06:57:36 2009 (4A5BDF08)
fffff880`04fc2000 fffff880`04fe6000   HDAudBus HDAudBus.sys Tue Jul 14 05:36:13 2009 (4A5BCBF5)
fffff880`05943000 fffff880`0599f000   HdAudio  HdAudio.sys  Tue Jul 14 05:36:59 2009 (4A5BCC23)
fffff880`02521000 fffff880`025e9000   HTTP     HTTP.sys     Tue Jul 14 04:52:16 2009 (4A5BC1A8)
fffff880`01412000 fffff880`0141b000   hwpolicy hwpolicy.sys Tue Jul 14 04:49:22 2009 (4A5BC0FA)
fffff880`0403e000 fffff880`0405c000   i8042prt i8042prt.sys Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`052ba000 fffff880`052d0000   intelppm intelppm.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD)
fffff880`0405c000 fffff880`0406b000   kbdclass kbdclass.sys Tue Jul 14 04:49:50 2009 (4A5BC116)
fffff800`00bc1000 fffff800`00bcb000   kdcom    kdcom.dll    Tue Jul 14 07:01:07 2009 (4A5BDFDB)
fffff880`053bb000 fffff880`053fe000   ks       ks.sys       Tue Jul 14 05:30:31 2009 (4A5BCA9F)
fffff880`013d5000 fffff880`013ef000   ksecdd   ksecdd.sys   Tue Jul 14 04:50:54 2009 (4A5BC156)
fffff880`01577000 fffff880`015a2000   ksecpkg  ksecpkg.sys  Tue Jul 14 05:20:34 2009 (4A5BC84A)
fffff880`05800000 fffff880`05805200   ksthunk  ksthunk.sys  Tue Jul 14 05:30:19 2009 (4A5BCA93)
fffff880`05235000 fffff880`0524a000   lltdio   lltdio.sys   Tue Jul 14 05:38:50 2009 (4A5BCC92)
fffff880`05212000 fffff880`05235000   luafv    luafv.sys    Tue Jul 14 04:56:13 2009 (4A5BC295)
fffff880`00c75000 fffff880`00cb9000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 06:59:10 2009 (4A5BDF66)
fffff880`05812000 fffff880`05820000   monitor  monitor.sys  Tue Jul 14 05:08:52 2009 (4A5BC58C)
fffff880`0529e000 fffff880`052ad000   mouclass mouclass.sys Tue Jul 14 04:49:50 2009 (4A5BC116)
fffff880`00e15000 fffff880`00e2f000   mountmgr mountmgr.sys Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`0241e000 fffff880`02436000   mpsdrv   mpsdrv.sys   Tue Jul 14 05:38:25 2009 (4A5BCC79)
fffff880`02436000 fffff880`02462000   mrxsmb   mrxsmb.sys   Tue Jul 14 04:53:59 2009 (4A5BC20F)
fffff880`02634000 fffff880`02681000   mrxsmb10 mrxsmb10.sys Tue Jul 14 04:54:08 2009 (4A5BC218)
fffff880`02681000 fffff880`026a4000   mrxsmb20 mrxsmb20.sys Tue Jul 14 04:54:05 2009 (4A5BC215)
fffff880`00fed000 fffff880`00ff8000   msahci   msahci.sys   Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`01954000 fffff880`0195f000   Msfs     Msfs.SYS     Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`00f79000 fffff880`00f83000   msisadrv msisadrv.sys Tue Jul 14 04:49:26 2009 (4A5BC0FE)
fffff880`0113c000 fffff880`0119a000   msrpc    msrpc.sys    Tue Jul 14 04:51:32 2009 (4A5BC17C)
fffff880`02dcc000 fffff880`02dd7000   mssmbios mssmbios.sys Tue Jul 14 05:01:10 2009 (4A5BC3BE)
fffff880`01400000 fffff880`01412000   mup      mup.sys      Tue Jul 14 04:53:45 2009 (4A5BC201)
fffff880`01425000 fffff880`01517000   ndis     ndis.sys     Tue Jul 14 04:51:40 2009 (4A5BC184)
fffff880`05328000 fffff880`05334000   ndistapi ndistapi.sys Tue Jul 14 05:40:00 2009 (4A5BCCD8)
fffff880`024f6000 fffff880`02509000   ndisuio  ndisuio.sys  Tue Jul 14 05:39:25 2009 (4A5BCCB5)
fffff880`05334000 fffff880`05363000   ndiswan  ndiswan.sys  Tue Jul 14 05:40:11 2009 (4A5BCCE3)
fffff880`0592e000 fffff880`05943000   NDProxy  NDProxy.SYS  Tue Jul 14 05:40:05 2009 (4A5BCCDD)
fffff880`02d31000 fffff880`02d40000   netbios  netbios.sys  Tue Jul 14 05:39:26 2009 (4A5BCCB6)
fffff880`02cb2000 fffff880`02cf7000   netbt    netbt.sys    Tue Jul 14 04:51:28 2009 (4A5BC178)
fffff880`01517000 fffff880`01577000   NETIO    NETIO.SYS    Tue Jul 14 04:51:46 2009 (4A5BC18A)
fffff880`04072000 fffff880`045ad000   netw5v64 netw5v64.sys Thu Mar 26 21:51:24 2009 (49CBAB84)
fffff880`0195f000 fffff880`01970000   Npfs     Npfs.SYS     Tue Jul 14 04:49:48 2009 (4A5BC114)
fffff880`02dc0000 fffff880`02dcc000   nsiproxy nsiproxy.sys Tue Jul 14 04:51:02 2009 (4A5BC15E)
fffff800`02a4d000 fffff800`0302a000   nt       ntkrnlmp.exe Tue Jul 14 05:10:48 2009 (4A5BC600)
fffff880`01232000 fffff880`013d5000   Ntfs     Ntfs.sys     Tue Jul 14 04:50:47 2009 (4A5BC14F)
fffff880`018e6000 fffff880`018ef000   Null     Null.SYS     Tue Jul 14 04:49:37 2009 (4A5BC109)
fffff880`024a3000 fffff880`024f6000   nwifi    nwifi.sys    Tue Jul 14 05:37:23 2009 (4A5BCC3B)
fffff880`02d0b000 fffff880`02d31000   pacer    pacer.sys    Tue Jul 14 05:39:41 2009 (4A5BCCC5)
fffff880`00fc3000 fffff880`00fd8000   partmgr  partmgr.sys  Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`00f83000 fffff880`00fb6000   pci      pci.sys      Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 04:49:48 2009 (4A5BC114)
fffff880`013ef000 fffff880`01400000   pcw      pcw.sys      Tue Jul 14 04:49:27 2009 (4A5BC0FF)
fffff880`02721000 fffff880`027c7000   peauth   peauth.sys   Tue Jul 14 06:31:19 2009 (4A5BD8DF)
fffff880`0599f000 fffff880`059dc000   portcls  portcls.sys  Tue Jul 14 05:36:27 2009 (4A5BCC03)
fffff880`00cb9000 fffff880`00ccd000   PSHED    PSHED.dll    Tue Jul 14 07:02:23 2009 (4A5BE027)
fffff880`05304000 fffff880`05328000   rasl2tp  rasl2tp.sys  Tue Jul 14 05:40:11 2009 (4A5BCCE3)
fffff880`05363000 fffff880`0537e000   raspppoe raspppoe.sys Tue Jul 14 05:40:17 2009 (4A5BCCE9)
fffff880`0537e000 fffff880`0539f000   raspptp  raspptp.sys  Tue Jul 14 05:40:18 2009 (4A5BCCEA)
fffff880`0539f000 fffff880`053b9000   rassstp  rassstp.sys  Tue Jul 14 05:40:25 2009 (4A5BCCF1)
fffff880`02d6f000 fffff880`02dc0000   rdbss    rdbss.sys    Tue Jul 14 04:54:09 2009 (4A5BC219)
fffff880`01939000 fffff880`01942000   RDPCDD   RDPCDD.sys   Tue Jul 14 05:46:34 2009 (4A5BCE62)
fffff880`01942000 fffff880`0194b000   rdpencdd rdpencdd.sys Tue Jul 14 05:46:34 2009 (4A5BCE62)
fffff880`0194b000 fffff880`01954000   rdprefmp rdprefmp.sys Tue Jul 14 05:46:35 2009 (4A5BCE63)
fffff880`0119a000 fffff880`011d4000   rdyboost rdyboost.sys Tue Jul 14 05:04:34 2009 (4A5BC48A)
fffff880`02509000 fffff880`02521000   rspndr   rspndr.sys   Tue Jul 14 05:38:50 2009 (4A5BCC92)
fffff880`019c1000 fffff880`019fa000   Rt64win7 Rt64win7.sys Fri May 22 20:22:30 2009 (4A16BC2E)
fffff880`045ad000 fffff880`045cd000   sdbus    sdbus.sys    Tue Jul 14 05:01:10 2009 (4A5BC3BE)
fffff880`027c7000 fffff880`027d2000   secdrv   secdrv.SYS   Wed Sep 13 18:48:38 2006 (4508052E)
fffff880`015ec000 fffff880`015f4000   spldr    spldr.sys    Mon May 11 22:26:27 2009 (4A0858BB)
fffff880`028e6000 fffff880`0297e000   srv      srv.sys      Tue Jul 14 04:55:11 2009 (4A5BC257)
fffff880`0287d000 fffff880`028e6000   srv2     srv2.sys     Tue Jul 14 04:55:02 2009 (4A5BC24E)
fffff880`027d2000 fffff880`027ff000   srvnet   srvnet.sys   Tue Jul 14 04:54:58 2009 (4A5BC24A)
fffff880`053b9000 fffff880`053ba480   swenum   swenum.sys   Tue Jul 14 05:30:18 2009 (4A5BCA92)
fffff880`05253000 fffff880`0529c000   SynTP    SynTP.sys    Sat Jun 27 00:05:47 2009 (4A451503)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Tue Jul 14 04:55:34 2009 (4A5BC26E)
fffff880`02600000 fffff880`02612000   tcpipreg tcpipreg.sys Tue Jul 14 05:39:49 2009 (4A5BCCCD)
fffff880`0198e000 fffff880`0199b000   TDI      TDI.SYS      Tue Jul 14 04:51:18 2009 (4A5BC16E)
fffff880`01970000 fffff880`0198e000   tdx      tdx.sys      Tue Jul 14 04:51:15 2009 (4A5BC16B)
fffff880`02d5b000 fffff880`02d6f000   termdd   termdd.sys   Tue Jul 14 05:46:36 2009 (4A5BCE64)
fffff960`00440000 fffff960`0044a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0297e000 fffff880`02986000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 17:24:52 2009 (4AB2238C)
fffff880`0199b000 fffff880`019c1000   tunnel   tunnel.sys   Tue Jul 14 05:39:37 2009 (4A5BCCC1)
fffff880`05200000 fffff880`05212000   umbus    umbus.sys    Tue Jul 14 05:36:56 2009 (4A5BCC20)
fffff880`05858000 fffff880`05875000   usbccgp  usbccgp.sys  Tue Jul 14 05:36:45 2009 (4A5BCC15)
fffff880`0529c000 fffff880`0529df00   USBD     USBD.SYS     Tue Jul 14 05:36:23 2009 (4A5BCBFF)
fffff880`04fe6000 fffff880`04ff7000   usbehci  usbehci.sys  Tue Jul 14 05:36:30 2009 (4A5BCC06)
fffff880`058d4000 fffff880`0592e000   usbhub   usbhub.sys   Tue Jul 14 05:37:09 2009 (4A5BCC2D)
fffff880`04800000 fffff880`04856000   USBPORT  USBPORT.SYS  Tue Jul 14 05:36:31 2009 (4A5BCC07)
fffff880`05875000 fffff880`058a2100   usbvideo usbvideo.sys Tue Jul 14 05:37:00 2009 (4A5BCC24)
fffff880`00fb6000 fffff880`00fc3000   vdrvroot vdrvroot.sys Tue Jul 14 05:31:31 2009 (4A5BCADB)
fffff880`018f6000 fffff880`01904000   vga      vga.sys      Tue Jul 14 05:08:47 2009 (4A5BC587)
fffff880`01904000 fffff880`01929000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 05:08:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Tue Jul 14 04:50:33 2009 (4A5BC141)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Tue Jul 14 04:50:08 2009 (4A5BC128)
fffff880`02d40000 fffff880`02d5b000   wanarp   wanarp.sys   Tue Jul 14 05:40:21 2009 (4A5BCCED)
fffff880`01929000 fffff880`01939000   watchdog watchdog.sys Tue Jul 14 05:07:35 2009 (4A5BC53F)
fffff880`00e66000 fffff880`00f0a000   Wdf01000 Wdf01000.sys Tue Jul 14 04:52:07 2009 (4A5BC19F)
fffff880`00f0a000 fffff880`00f19000   WDFLDR   WDFLDR.SYS   Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`02d02000 fffff880`02d0b000   wfplwf   wfplwf.sys   Tue Jul 14 05:39:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`0035f000   win32k   win32k.sys   unavailable (00000000)
fffff880`052d0000 fffff880`052d9000   wmiacpi  wmiacpi.sys  Tue Jul 14 05:01:02 2009 (4A5BC3B6)
fffff880`00f70000 fffff880`00f79000   WMILIB   WMILIB.SYS   Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`02cf7000 fffff880`02d02000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 05:40:33 2009 (4A5BCCF9)
fffff880`045cd000 fffff880`045ee000   WudfPf   WudfPf.sys   Tue Jul 14 05:35:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`02800000 fffff880`02871000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01884000 fffff880`01892000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01892000 fffff880`0189e000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0189e000 fffff880`018a9000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018a9000 fffff880`018bc000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Bugcheck code 00000116
Arguments fffffa80`043c64e0 fffff880`04883834 00000000`00000000 00000000`0000000d

dcgm · Jan 8, 2010

I can't find the right driver on ATI's site.

Drivers & Downloads

Is that the right thing to download?

thanks for the help

Capt.Jack Sparrow · Jan 8, 2010

dcgm said:
I can't find the right driver on ATI's site.

Drivers & Downloads

Is that the right thing to download?

thanks for the help

Yup that should work

dcgm · Jan 8, 2010

Ok, I uninstalled and then reinstalled the newly downloaded driver.

Same problem.

Any ideas? This time I didn't get a bluescreen, but i got a bunch of graphical problems, including an enlarged mouse arrow. I finally had to reboot.

Capt.Jack Sparrow · Jan 8, 2010

dcgm said:
Ok, I uninstalled and then reinstalled the newly downloaded driver.

Same problem.

Any ideas? This time I didn't get a bluescreen, but i got a bunch of graphical problems, including an enlarged mouse arrow. I finally had to reboot.

Did you uninstall the old driver completely ??
Also do you use ESET ??

Edit: Amybe try this article to remove the drivers
http://www.hardwareheaven.com/windo...stalling-installing-ati-drivers-properly.html

Sorry forgot to mention something .. Make sure after remove the Drivers disconnect from Internet because Windows might try to update that might create lot of problems

dcgm · Jan 9, 2010

Hi,

I went into My Computer>Manage>Device Manager. I found the ATi driver, right clicked and hit 'uninstall'. When that was done, the desktop went very small and centered on my screen. Aero went from clear to gray. I thought that was a sign that I unstalled the driver properly?

I reinstalled, updated it to the current version, then rebooted. I still get the problem.

And yeah, I use ESET (nod32 virus protection).

I also scanned the system and it came back 100% fine.

Ideas?

dcgm · Jan 9, 2010

UPDATE:

I spent the past several hours searching the internet for a fix. The problem has to do with that "current" Dell version of the driver having a problem with hanging with Direct X. Dell has NOT yet updated their driver. I was able to download the newer version from the Gateway/Acer site (version 8.672.3_7a). People with a Dell 1557 have to edit the .inf files so that the hardware ID matches my model.

Further info can be found here: Studio 1557 Screen Goes Blank - DELL COMMUNITY

Open each .inf file in notepad and copy/paste the new lines in. Then follow this guy's other instructions.

My driver is now up to date and the problem seems to be gone.

Thanks for all your help (without you telling me the cause of the bluescreen, I wouldn't have been able to find the solution to the problem).

- Kris

Capt.Jack Sparrow · Jan 9, 2010

dcgm said:
UPDATE:

I spent the past several hours searching the internet for a fix. The problem has to do with that "current" Dell version of the driver having a problem with hanging with Direct X. Dell has NOT yet updated their driver. I was able to download the newer version from the Gateway/Acer site (version 8.672.3_7a). People with a Dell 1557 have to edit the .inf files so that the hardware ID matches my model.

Further info can be found here: Studio 1557 Screen Goes Blank - DELL COMMUNITY

Open each .inf file in notepad and copy/paste the new lines in. Then follow this guy's other instructions.

My driver is now up to date and the problem seems to be gone.

Thanks for all your help (without you telling me the cause of the bluescreen, I wouldn't have been able to find the solution to the problem).

- Kris

Hi Kris,

Thanks For the update. We could shed you some light to the right direction. Thanks for posting back the solution this would be helpful for others.

Captain

dcgm · Jan 18, 2010

Hi,

I'm sad to report that the problem is persisting. Same thing, I get a BSoD and graphical errors while watching online videos while on battery power. Here's the latest minidump, maybe there is some new info?

- Kris

dcgm · Jan 19, 2010

bump?

hwam · Feb 10, 2010

Hi all,

I want to warn you all. I’m sure that the Dell Studio 1557 has a big problem. If you think you have a stable version please do the following:

- Remove the adapter, so run with only battery power.
- Open the youtube website and play a few movies full screen. Try also a few HD 720 youtube movies and please switch between a window and full screen a few times.
- Play for a minute or 10 – 15.

I’m sure the Dell Studio 1557 will crash. I will warn you all, try this test and take your conclusions.

This problem is a major problem and Dell cannot help you with it. At least not at this time.
I also tried everything, read the Dell Forums.

Contact Dell support if the system is crashing and make a service call. Only if all you guys are doing this test and contacting Dell we can make a big case.

Thanks.

hwam · Feb 28, 2010

Studio 1557 / ATI 4570 problems

Hi all,
Here are my final conclusions about the Studio 1557 and the ATI card 4570.
The current system setup I have is ATI driver 8.710.3 and Catalyst 10.3 (preview version). I found out that none of the tested ATI drivers in this complete post is stable. If you setup the system with PowerPlay on it will crash, I’m sure.
PowerPlay is an ATI solution for Green Power. If you need video power it will speed up the Video Core and Video Memory clock frequencies. If you don’t need the power they will set to a lower frequency. It’s all to save the battery. In the Studio 1557 there is something wrong with this setup. If PowerPlay is enabled the laptop is absolutely not stable and the Laptop (ATI card) will crash with full screen video work. This is why a lot of people complain about youtube video. I can make it crash with this kind of video (hardware accelerated). Also the Flash 10.1 beta 3 version will give the same result. I can also make the video card crash with vmware full screen aero sessions. If you disable flash hardware acceleration it’s better but that is not the solution.
If you disable ATI PowerPlay the laptop is more stable. It will play youtube video full screen better and vmware is also acting better. But this is not the solution because in this mode, PowerPlay disabled, you lose the Green power futures. With PowerPlay disabled it will setup the video Core Clock to 499.5 MHz and the video Memory Clock to 796.5 MHz. These values are fixed and they will never change if PowerPlay is disabled. A very negative thing about this mode is that you lose the Green power future. There is no battery saving at all because the frequencies are not going down if you don’t need the video power. But an even more negative thing is that the Core speed frequency is also not going up. The maximum for the 4570 card is 680 MHz but you cannot use this power because it’s constantly 499.5 MHz if PowerPlay is disabled.
Conclusion:
- The Studio 1557 with the ATI 4570 card has big problems, especially in combination with the ATI PowerPlay futures.
- The laptop is very instable if PowerPlay is enabled. It will crash with full screen video. I can reproduce this when I use the laptop with only battery (6 or 9 cell) power, no power supply attached.
- If PowerPlay is disabled you cannot use all the power the video card can give. Because the maximum Core speed frequency 680 MHz is not setup.
- If PowerPlay is disabled the Green option is gone. Not good for the battery.
But there is more:
- The function key / Dell multimedia keys will swap back to multimedia key. I have to change the bios setup at least once a week.
- The Intel 5300 wifi driver supplied by Dell is not stable, you must update to the latest 13.1.1.1 version. Download it at the Intel site.
I’m testing all those things for two months now and Dell is not helping me with is.
Who can verify these conclusions and let me know the results?
If anyone has other experiences please let me know.
Grt.

mperloe · Apr 2, 2010

HWAM,

I must be a bit slow. I'd appreciate a bit more detailed step by step instructions. I downloaded the Gateway driver, Do I click install, or simply update the INF files, then disable the driver and say have disc and point to the directory of the replacement driver? thanks for posting this info.

mperloe · Apr 2, 2010

HWAM: Can't change driver on Dell 1557

I have repeatedly both disabled and removed the driver without luck. Right clicking on the new MSI file I get a wrong version of windows error. When I choose "have disc" and select the Gateway driver where I deleted the old HD 4570 and add the lines you suggest, the INSTALL NEW HARDWARE comes up blank.

Any thoughts? Running Windows 7 Home Premium 64 on a Dell 1557 STOP AND FREEZE Laptop.

hwam · Apr 4, 2010

ATI and Studio 15

Hi,

I think you can better install the official ATI driver from the Dell site. I returned my Studio 1557 because this type of Dell has big problems. I'm not the only one with problems. I'm glad I returned it, I got a full refund after 2 months of testing with a lot of drivers, all without 100% succes. Never a ATI card for me again.

Grt.

mperloe · Apr 5, 2010

DCGM,
I downloaded the driver as directed, and there is an even newer driver on the AMD (ATI) website. I removed the device under system manager, and unzipped the new driver. But, I've been unable to install the new driver. Clicking on Device Manager and directing it to the new driver says the installed driver is the latest available. Going to the driver folder and right clicking on the MSI files or INF files does returns, can't do that from here. So while some have resolved the problem with a new video drivers, I can't seem to get my Dell Disaster to let me do the simple task of switching drivers. HWAM, can you help us with bad drivers that are unwilling to go away?

hwam · Apr 6, 2010

driver

Hi,

Just install the one from the Dell site. Other drivers cannot be installed without editing the .inf files. Because the problem with the unstable Studio/ATI card cannot be fixed it's not important that the driver is old. So install the Dell supported one.

I wish you a lot of succes with the unstable Studio 1557. Sell it, if you can.

Grt.

BSoD when watching videos online

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