Solved BSOD, While connecting to Mumble voice server.

[WuTangWindu]

Hello all. I only get the BSOD only when I try to connect to a voice server using Mumble. I believe I have all the proper files attached but I will check back to provide any additional info.

Windows 7 Home x64
Mumble version 1.2.3

 

[FredeGail]

Hello Windu and welcome to Sevenforums.

BSOD Analyse

Intel Driver Related

Most of your dumps contained pointers to the Intel Wireless WiFi drivers. Please update everything available it by using the link below.

Utility

KMODE_EXCEPTION_NOT_HANDLED (1e)
[COLOR=Purple]This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.[/COLOR]
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff880080c6c40, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Best Regards,
Frederik.

 

[WuTangWindu]

The link is not working for me.

 

[FredeGail]

The link is not working for me.

Should work now.
I switched the actual link out with the utility, by that we're able to download the right driver instead of me being wrong on areas.

Best Regards,
Frederik.

 

[WuTangWindu]

Hey. Link works great. but before that I used you info to direct me. Updating my wireless driver did the trick. Amazing how it could be related. Gail, I am interested in how you deciphered the problem from those files. I like learning. You were a great help.

 

[FredeGail]

Sounds great!

I usually look for any pointers on the dump file. If it's pointed to a 3rd party driver, it's a bingo. If it's a part of Windows, we usually look at what has been running before the BSOD. The date is also a primary factor, but even though if it's old, it can still work. How do we know that the drivers are causing BSODs? Experience.

Return if you experience any other crashes.

You can mark the thread 'Solved' for now if you'd like.

Best Regards,
Frederik.