BSOD while copying to external HD

[birixiote]

I am getting a BSOD while trying to copy data to external HD. The bsod error message is something along the line of "display driver failed while trying to reset". I have AMD Phenom X4 2.4Ghz with 8GB memory and Nvidia Gforce 9100 graphics card. Also it is on 64bit Windows 7 RTM.

Any help will be greatly appreciated.

Thanks.

 

[zigzag3143]

I am getting a BSOD while trying to copy data to external HD. The bsod error message is something along the line of "display driver failed while trying to reset". I have AMD Phenom X4 2.4Ghz with 8GB memory and Nvidia Gforce 9100 graphics card. Also it is on 64bit Windows 7 RTM.

Any help will be greatly appreciated.

Thanks.

B

could you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us so we can analyze ikt.

let us know if you need help with any of this

ken

 

[Antman]

DOes the BSOD occur each time you try to copy to the ext HD? If it does, it certainly sounds like you need an updated chipset driver. Followed by a re-install of your video driver.

If these drivers are current, was the chipset driver installed after the video? If yes, re-install the video driver.

Of course, ZigZag is correct. Careful examination of the dump is in order.

 

[birixiote]

Absolutely. Please see attached the last 3 dumps.

Greatly appreciate your help.

 

[birixiote]

DOes the BSOD occur each time you try to copy to the ext HD? If it does, it certainly sounds like you need an updated chipset driver. Followed by a re-install of your video driver.

If these drivers are current, was the chipset driver installed after the video? If yes, re-install the video driver.

Of course, ZigZag is correct. Careful examination of the dump is in order.

The bsod has occurred only when I try to copy to ext HD except for last night. I woke up this morning and I saw my computer was restarted. The restart was caused by a blue screen. So, copying to ext hd is not the only reason it seems like.

Where do i get the chipset driver? I did install the latest driver from Nvidia's site.

Thanks.

 

[birixiote]

After debugging through the windbg i found that nvlddmkm.sys is the culprit. I have the latest drivers from nvidia site which is 191.07, but I was able to reproduce the issue when trying to copy things to external drive. Any ideas how i can fix this issue?

 

[Antman]

...If these drivers are current, was the chipset driver installed after the video? If yes, re-install the video driver...

Check...

 

[birixiote]

hmmm... just checked HP's website (thats where I got my pc), they dont have any drivers for my graphics card for windows 7. Actually, they dont have any drivers for win 7 yet. Checked NVIDIA site as well, they dont seem to have a graphic card driver for Geforce 9100 yet.

One other thing i have found that I am missing the driver for "Coprocessor". I haven't been able to find the driver for it yet. Do you think the missing driver could be causing the issue?

Thanks.

 

[jcgriff2]

Hi -

You may find that your 2007 VMWare installation is causing the trouble when copying to the external HDD, specifically the first driver -

[FONT=Lucida Console]hcmon.sys    Tue Aug 21 18:55:58 2007 (46CB97AE)  -- [B]VMware USB monitor[/B][/FONT]
 
[FONT=Lucida Console][SIZE=1]VMkbd.sys          Tue Aug 21 19:24:56 2007 (46CB9E78)[/SIZE][/FONT]
[FONT=Lucida Console][SIZE=1]VMNET.SYS          Fri Mar 16 03:06:46 2007 (45FA6C36)[/SIZE][/FONT]
[FONT=Lucida Console][SIZE=1]vmnetadapter.sys   Fri Mar 16 03:07:20 2007 (45FA6C58)[/SIZE][/FONT]
[FONT=Lucida Console][SIZE=1]vmnetbridge.sys    Fri Mar 16 03:06:57 2007 (45FA6C41)[/SIZE][/FONT]
[FONT=Lucida Console][SIZE=1]vmnetuserif.sys    Tue Aug 21 18:58:56 2007 (46CB9860)[/SIZE][/FONT]
[FONT=Lucida Console][SIZE=1]vmx86.sys          Tue Aug 21 18:16:32 2007 (46CB8E70)[/SIZE][/FONT]

And this Displaylink USB driver may be an issue -

[FONT=Lucida Console]DisplayLinkUsbPort_5.2.21026.0.sys Mon Apr 06 09:16:48 2009 (49DA2AF0)[/FONT]

Regards. . .

jcgriff2

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