BSOD while I'm browsing the internet/playing games

[andyboss97]

I can't browse the internet or play on my computer because it gives me so often BSOD Memory Management error. I attached the .rar file with my errors. Please help.

 

[koolkat77]

Welcome to the forum.

Based on the bugchecks, I would recommend you follow and complete the steps given below:

1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

4. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

------------------------
Test your Hardware for Stability and Heat Problems with Prime95:

• Stress Test With Prime95

------------------------
How to Stress Test a Video Card with Furmark:

• Video Card - Stress Test with Furmark

------------------------
Test your CPU Stability with IntelBurnTest:

• CPU - Stress Test Using IntelBurnTest

 

[andyboss97]

Here are the scan results.

 

[koolkat77]

Hmm..

TimeCreated : 10/6/2013 8:44:35 PM
Message     : 
              
              Checking file system on C:
              The type of the file system is NTFS.
              
              A disk check has been scheduled.
              Windows will now check the disk.                         
              
              CHKDSK is verifying files (stage 1 of 5)...
                128768 file records processed.                                 
                      
              File verification completed.
                158 large file records processed.                              
                   
                0 bad file records processed.                                  
                 
                2 EA records processed.                                        
                 
                60 reparse records processed.                                  
                  
              CHKDSK is verifying indexes (stage 2 of 5)...
                170754 index entries processed.                                
                      
              Index verification completed.
                0 unindexed files scanned.                                     
                 
                0 unindexed files recovered.                                   
                 
              CHKDSK is verifying security descriptors (stage 3 of 5)...
                128768 file SDs/SIDs processed.                                
                      
              Cleaning up 221 unused index entries from index $SII of file 0x9.
              Cleaning up 221 unused index entries from index $SDH of file 0x9.
              Cleaning up 221 unused security descriptors.
              Security descriptor verification completed.
                20994 data files processed.                                    
                     
              CHKDSK is verifying Usn Journal...
                36483304 USN bytes processed.                                  
                        
              Usn Journal verification completed.
              CHKDSK is verifying file data (stage 4 of 5)...
              Read failure with status 0xc000009c at offset 0x9773a8000 for 0x1
              0000 bytes.
              Read failure with status 0xc000009c at offset 0x9773a8000 for 0x1
              000 bytes.
              [COLOR="Red"]Windows replaced bad clusters in file 59800
              of name \pagefile.sys.
                128752 files processed.    [/COLOR]                                    
                      
              File data verification completed.
              CHKDSK is verifying free space (stage 5 of 5)...
                28032554 free clusters processed.                              
                        
              Free space verification is complete.
              Adding 1 bad clusters to the Bad Clusters File.
              CHKDSK discovered free space marked as allocated in the
              master file table (MFT) bitmap.
              CHKDSK discovered free space marked as allocated in the volume bi
              tmap.
              [COLOR="red"]Windows has made corrections to the file system.[/COLOR]
              
               157283327 KB total disk space.
                44844756 KB in 105217 files.
                   72772 KB in 20995 indexes.
                       4 KB in bad sectors.
                  235575 KB in use by the system.
                   65536 KB occupied by the log file.
               112130220 KB available on disk.
              
                    4096 bytes in each allocation unit.
                39320831 total allocation units on disk.
                28032555 allocation units available on disk.
              
              Internal Info:
              00 f7 01 00 0f ed 01 00 9f c9 03 00 00 00 00 00  ................
              be 00 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........
              00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
              
              Windows has finished checking your disk.
              Please wait while your computer restarts.

------------------------
Upload a screenshot using:

• CrystalDiskInfo:tip: For how to upload a screenshot or file, read here

Test your Hard Drive(s) by running:

• Hard Drive Diagnostic Procedure

 

[andyboss97]

I also need to add that it BSOD's when I have opened a lot of windows. First time it BSOD'ed because I opened Youtube while I was playing a game. This is so frustrating...

 

[koolkat77]

Okay, I am waiting for the snapshot of the HDD.

 

[andyboss97]

How do I take it? Using which program?

 

[koolkat77]

How to Use the Snipping Tool in Vista

 

[andyboss97]

I know how to use the Snipping Tool in Vista, but I don't know what do you want me to Screenshot.

 

[andyboss97]

You mean this?

 

[koolkat77]

The snip from Crystal Disk software.

Hmm..

TimeCreated : 10/6/2013 8:44:35 PM
Message     : 
              
              Checking file system on C:
              The type of the file system is NTFS.
              
              A disk check has been scheduled.
              Windows will now check the disk.                         
              
              CHKDSK is verifying files (stage 1 of 5)...
                128768 file records processed.                                 
                      
              File verification completed.
                158 large file records processed.                              
                   
                0 bad file records processed.                                  
                 
                2 EA records processed.                                        
                 
                60 reparse records processed.                                  
                  
              CHKDSK is verifying indexes (stage 2 of 5)...
                170754 index entries processed.                                
                      
              Index verification completed.
                0 unindexed files scanned.                                     
                 
                0 unindexed files recovered.                                   
                 
              CHKDSK is verifying security descriptors (stage 3 of 5)...
                128768 file SDs/SIDs processed.                                
                      
              Cleaning up 221 unused index entries from index $SII of file 0x9.
              Cleaning up 221 unused index entries from index $SDH of file 0x9.
              Cleaning up 221 unused security descriptors.
              Security descriptor verification completed.
                20994 data files processed.                                    
                     
              CHKDSK is verifying Usn Journal...
                36483304 USN bytes processed.                                  
                        
              Usn Journal verification completed.
              CHKDSK is verifying file data (stage 4 of 5)...
              Read failure with status 0xc000009c at offset 0x9773a8000 for 0x1
              0000 bytes.
              Read failure with status 0xc000009c at offset 0x9773a8000 for 0x1
              000 bytes.
              [COLOR="Red"]Windows replaced bad clusters in file 59800
              of name \pagefile.sys.
                128752 files processed.    [/COLOR]                                    
                      
              File data verification completed.
              CHKDSK is verifying free space (stage 5 of 5)...
                28032554 free clusters processed.                              
                        
              Free space verification is complete.
              Adding 1 bad clusters to the Bad Clusters File.
              CHKDSK discovered free space marked as allocated in the
              master file table (MFT) bitmap.
              CHKDSK discovered free space marked as allocated in the volume bi
              tmap.
              [COLOR="red"]Windows has made corrections to the file system.[/COLOR]
              
               157283327 KB total disk space.
                44844756 KB in 105217 files.
                   72772 KB in 20995 indexes.
                       4 KB in bad sectors.
                  235575 KB in use by the system.
                   65536 KB occupied by the log file.
               112130220 KB available on disk.
              
                    4096 bytes in each allocation unit.
                39320831 total allocation units on disk.
                28032555 allocation units available on disk.
              
              Internal Info:
              00 f7 01 00 0f ed 01 00 9f c9 03 00 00 00 00 00  ................
              be 00 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........
              00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
              
              Windows has finished checking your disk.
              Please wait while your computer restarts.

------------------------
Upload a screenshot using:

• CrystalDiskInfo:tip: For how to upload a screenshot or file, read here

Test your Hard Drive(s) by running:

• Hard Drive Diagnostic Procedure

 

[andyboss97]

Here they are. The capture #2 is the continue of capture 1.

 

[koolkat77]

Upload a screenshot using:

• CrystalDiskInfo:tip: For how to upload a screenshot or file, read here

 

[andyboss97]

Here.

 

[Arc]

The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....

In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.

Now click the apply button, and notice that the caution is gone.

 

[andyboss97]

So that's all?
My PC shouldn't BSOD anymore?

 

[koolkat77]

So that's all?
My PC shouldn't BSOD anymore?

Hopefully.

 

[andyboss97]

Ok. Thanks a lot for help. <3