BSOD while laptop is idle,only running VLC media player BCCode:1000007

[dapilki]

While running just VLC media player receive BSOD several times with BCCode:1000007e,
BCP1: FFFFFFFF80000003
BCP2: FFFFF80002EC39D0
BCP3: FFFFF8800864C3F8
BCP4: FFFFF8800864BC50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011414-21730-01.dmp
C:\Users\dapilki\AppData\Local\Temp\WER-121914-0.sysdata.xml

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[Golden]

More information is required.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.


Download

 

[dapilki]

HI i hope this is the right file

 

[Golden]

Unfortunately the ZIP file does not contain any .DMP files.



In Windows Explorer, browse to C:\Windows\Minidump\ and find the file called 011414-21730-01.dmp

Copy it to \My Documents, ZIP it and then upload the ZIP file here.

 

[dapilki]

I think this is the right one there were two other files in the minidump so i have included them too, i hope they help.

 

[Golden]

fffff880`0864b758  fffff880`040d0b4dUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="red"][B]aswSnx.SYS[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x5fb4d
fffff880`0864b760  00000000`000013d4
fffff880`0864b768  fffff880`0864bf60
fffff880`0864b770  fffff8a0`00777ed0
fffff880`0864b778  fffff800`02fff30d nt!ExFreePoolWithTag+0x22d
fffff880`0864b780  fffff880`04151fd0 aswSnx+0xe0fd0
fffff880`0864b788  00000000`00000000
fffff880`0864b790  00000000`00000000
fffff880`0864b798  fffff880`040edef6 aswSnx+0x7cef6
fffff880`0864b7a0  fffff880`04151fd0 aswSnx+0xe0fd0
fffff880`0864b7a8  00000000`00000000
fffff880`0864b7b0  fffff8a0`00777f10
fffff880`0864b7b8  00000000`00000040
fffff880`0864b7c0  00000000`00000001
fffff880`0864b7c8  00000000`00000001
fffff880`0864b7d0  00000000`00000000
fffff880`0864b7d8  fffff880`045b9940Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"][B]aswSP.SYS[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x2f940

Uninstall Avast completely and replace with MSE

 

[dapilki]

Will this comepletly solve the problem?

 

[Golden]

We won't know until you try, but it should All your dmp files show the same error.

 

[dapilki]

Ok thank you very much for your help