Solved BSOD while Patching ArcheAge, caused by driver ntoskrl.exe

[essenbe]

I am not sure. It usually just says driver disk. Put it in the computer, if autorun starts do not run setup, select open to view files or explore disk. Look inside and see if you see a section named drivers. You will be looking for the one that says LAN driver. That is what you want to get on the internet. If you get on the internet, go to Motherboards | P8Z77-V LE | ASUS Global. That is your Motherboard and put in your Operating system and select drivers and tools. That is your best source for all of your motherboard drivers. If you have access to another computer and a usb drive, you can go there and download the drivers to a USB Flash drive or a CD and take it to your computer, and install them. I will yell you how and which ones.

 

[HikariChino]

Never Mind, I got the driver to install via the dvd. Alright, so I clean installed Windows 7 and I have access to the internet.

Edit: I did InstALL on the ASUS dvd (after which I read your comment)

 

[essenbe]

Under chipset download the one labeled Version 8.1.0.1263 Management Engine and Version 9.3.0.1019 chipset drivers, 3 are listed.
Under Audio download Version 5.10.0.6657&6.0.1.66 which is the only one listed
Under LAN download Version 5.796&7.61&8.2.612 The first one listed
Under USB download Version 1.16.2.0 ASMedia USB 3.0
And Version 1.0.5.235 Intel USB 3.0 driver
Under Sata. We were getting errors from the Intel IRST, so for right now, we will not download it.
If you are going to use the Marvell Ports, which it sounds like you are not, download Version 1.2.0.1014 Marvell
Sata 6G driver.

That should be all.. The next one would be your Manual. If you don't Have yours, download the one that says English and save it. It will have most of the details of what you need to know about your Motherboard.

 

[HikariChino]

Alright, downloaded and extracted. I should have 5 folders, correct?

 

[essenbe]

Ok, now for the real boring part. Go to start > All Programs > Windows Updates and install all 200 (or so) Recommended and important updates. Save Service Pack 1 until the end, then be sure you install it.

The Driver Disk you installed from has the drivers which were current when your motherboard was first made, which means they are old. The drivers I said to download are much newer and more current than what you installed. Then start download and installing the programs you had installed before, if you still want to use them.

If you have any questions, feel free to ask me anything.

Once your Updates are installed, shut down the computer and reconnect the other hard drives. When you start up, you will probably see loading drivers for the added hard drives and may have to restart after the drivers are loaded.

 

[HikariChino]

Windows Updates was already yelling at me, so I'll let it play for a while anyway.

 

[essenbe]

Very good. Get them done now and not have a lot to worry about later on.

 

[essenbe]

One of the first things you want to install is an Anti Virus and your Graphics driver using this.
http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html Since we were having problems before, just install the Display driver and PhysX driver.

 

[HikariChino]

Alright, Got myself an antivirus and installed the Graphics Driver and PhysX. Now starting Windows Update.

 

[HikariChino]

Is it normal for this update to take over 25 minutes to install?

 

[essenbe]

Yes, it's 179 updates.

 

[HikariChino]

I meant it's taking 25 minutes for this ONE update.

 

[essenbe]

If it's SP1, that sounds about right. But it's usually worth the wait.

 

[HikariChino]

I unchecked that I think. It says "Security Update for Windows 7 for 64-bit systems (KB2653956)"

Edit: I still haven't touched it and it's still at that update.

 

[essenbe]

If you cancel it out, it will run again later. You will also be much better off running SP1 by itself. If you unchecked SP1, that is most likely why it won't install. SP1 is a prerequisite.

 

[HikariChino]

While trying to run Windows Update, I keep getting bsoded at random times and not automatically restarting.

 

[essenbe]

Hi, this is what I am getting mostly

Use !analyze -v to get detailed debugging information.
BugCheck 101, {31, 0, fffff880009ec180, 1}
[COLOR=red]Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/COLOR]
Followup: MachineOwner

Which basically says to me, I have no idea.

However on one I found this

fffff880`0379a398  fffff880`01237be0Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys[/COLOR]
 iaStor+0x6be0

Which is one that I found several previous times, as I recall. So, please uninstall Intel Rapid Storage Technology.

I also got this which would explain most things.

[COLOR=red]MEMORY_MANAGEMENT (1a)[/COLOR]
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
 Parameter 2 contains the referenced virtual address.
Arg2: 00000000022b1000
Arg3: 0000000000000000
Arg4: 0000000000000000

I am going to need you to run Memtest86+ It needs to run for 8 passes all at the same time. With 16 GB of Memory it will take usually around 18-20 Hours. I realize it is a pain, I've had to do it more times than I care to count, but it is critical. Make sure all fans are working and the case is free of dust, in other words good airflow and cool. Due to the length of time it is bes run overnight. here are the instructions. Please download it from the link given below.

Please Run Memtest86+

   Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask​

 

[essenbe]

Before you start that please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say 'windows found no integrity violations'. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

If it can't repair the files in 3 attempts, Please go to C:\Windows\Logs\CBS\CBS.log copy the whole folder and paste on your desktop. Right click it, select 'send to' > compressed zip folder. Upload the folder here with your next post.

 

[Boozad]

Good spot Steve. I'll check back after work, I have to head out in a minute, and see how things go with your advice. I have a theory after taking a quick look at the dumps but will wait to see if your suggestions fix the issue first.

 

[essenbe]

If testing your theory will take less than 20 Hours, I am sure she would like to hear it now. So would I. But, I could guess.