Solved BSOD while PC left on overnight, error 0x00000001

patch1334

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Specs:
CPU: Intel Core i5 3.2GHZ
GPU: Integrated Intel® HD Graphics
RAM: DDR3 4GB (2X2)
PSU: 240W
DISK: 160GB Sata

BSOD occured on 28/01/16 at 02:39 while PC was left on overnight. Would appreciate if someone could advise a possible root cause for this and if anything can be done to avoid a future BSOD which incurred data loss.

Thanks in advance
Mark
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz
Motherboard
TOSHIBA PORTEGE Z30-A
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNJ256GMCU ATA Device
Keyboard
HP USB Standard Keyboard
Mouse
HP USB Standard Mouse
Antivirus
Microsoft Endpoint
Browser
IE 11
Run the dm log collector again and upload a new zip, the current attached zip misses several important files.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hi axe0, I have now re-run the DM Log collector script as administrator and uploaded the new zip file.

Hope this is correct this time. Thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz
Motherboard
TOSHIBA PORTEGE Z30-A
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNJ256GMCU ATA Device
Keyboard
HP USB Standard Keyboard
Mouse
HP USB Standard Mouse
Antivirus
Microsoft Endpoint
Browser
IE 11
The zip is smaller in size than the previous :(
Please try it again, this time before uploading check if it contains following files
  1. 1 .nfo,
  2. 18 .txt,
  3. 1 or more .dmp
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Final try :) seems to be bigger in size now.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz
Motherboard
TOSHIBA PORTEGE Z30-A
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNJ256GMCU ATA Device
Keyboard
HP USB Standard Keyboard
Mouse
HP USB Standard Mouse
Antivirus
Microsoft Endpoint
Browser
IE 11
Thank you, it is complete now :)

Please update your BIOS, it is dating 2009 while there is an update available of 2011.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4098387&swLangOid=8&swEnvOid=4054

Please update following drivers
Code:
SENTINEL.SYS [COLOR="red"]Fri Sep 10 17:35:25 2004[/COLOR] (4141C9BD) 
[I]Rainbow Tech/SafeNet USB Security Device[/I]

ckldrv.sys [COLOR="red"]Sat Jun 13 02:07:41 2009[/COLOR] (4A32EDCD)
[I]CrypKey software[/I]

npf.sys [COLOR="Red"]Fri Mar 1 02:28:14 2013[/COLOR] (5130042E)
[I]NetGroup Packet Filter Driver, part of the WinPcap packet capture library
(list of programs that use it:[/I] http://www.winpcap.org/misc/links.htm[I] )[/I]
Driver Reference Table - SENTINEL.SYS
Driver Reference Table - ckldrv.sys
Driver Reference Table - npf.sys
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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