BSOD while playing assassins creed 1

[Dhammer]

i got a blue screen of death while playing assassins creed 1. i also get blue screens in any modern (after 2007) video game i play after about 10 mins of playing.



my system:
Windows 7 professional service pack 1
Intel pentium CPU G3258 @ 3.2 GHz (not overclocked)
RAM : Kingston HyperX Fury Blue Series DDR3, 2x4GB, 1600 MHz
system type : 64 bit
Geforce GTX 660
Motherboard: gigabyte GA-H81M-S1
580 W PSU
direct x version: 11


i installed the latest drivers for the motherboard and video card, i deactivated all my programs running in the background, i deactivated my audio drivers to see if they cause the problem, i removed 1 ram stick at a time to see if they are faulty, i tried windows 10, i installed all the updates for windows 7, i still have this problem.

i also have a dmp (the crash dump file) of the event. how do i upload it here?

 

[torchwood]

Hi DHammer,
The dump logs are present in the upload, no worries there.

Im not a BSOD expert, they'll be along later
BUT
from the event logs.

This is being generated by AVG, can you check its log and tell us the originating program
The ScRegSetValueExW call failed for FailureActions with the following error:
Access is denied.


The Windows Search service terminated unexpectedly. It has done this 40 time(s).
please run sfc /scannow (note the space)


This is odd the publisher, should be Microsoft
It was possibly downloaded with 1 of your games.
DisplayName"="Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 False"
"DisplayVersion"="11.0.50727.1"
"Publisher"="Корпорация Майкрософт"

I would REMOVE it, re-install from MS


Roy

 

[Dhammer]

also i want to note that check disk started running right after my pc crashed, and the check disk found errors which it fixed.

AVG is my antivirus, what do you mean check its originating program? avg comes from avg.com

''please run sfc /scannow (note the space)''
i have done so and after reaching 100% the command prompt closed itself imediately. i think all was ok.

i removed the russian visual c++ redistributable

 

[torchwood]

Hi Dhammer,

REBOOT

AVG has its own logs, thats what i need to see.

did you re-install MS 2012?

Roy

 

[Dhammer]

i rebooted but nothing happened.

i didnt need to reinstall visual c++ redistributable because this was installed by battlefield 4 a while ago and it wasnt mandatory for the pc to run properly. even if i wanted to reinstall it i dont know the name of the exact redistributable package i uninstalled (it was in russian).

i uploaded my avg log files.

 

[torchwood]

Hi Dhammer,
the 2012 re-distributable is only available from MS, any other download is likely non-genuine.


please run this tool, copy/paste both logs
Farbar Recovery Scan Tool Download

scan >>only<< with the same options as the screenshot.

Roy

 

[Dhammer]

here it is
View attachment 397372

 

[torchwood]

Hi Dhammer,
they look good.

i'll leave it to the BSOD boys now.


Roy

 

[axe0]

Please remove Slimdrivers and revert back any changes it has made!

Diagnostics Test

 HDD TEST

   Note

Please run HDTune first, in the order posted!

Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :ar: Check Disk (chkdsk) - Read Event Viewer Log

 

[Dhammer]

1. i have removed slimdrivers

2. HD tune screenshots

^all was ok.

3. seatools
can i just run the seatools for windows? I have done this in the past and i know how to do it, doing it from DOS looks incredibly complicated and i would like to avoid doing that if possible.

4. chkdsk results attached

 

[axe0]

No problem for running seatools for Windows.

You'll want to run chkdsk again, seeing it has fixed a few things, to ensure the fixed things don't return.

 

[Dhammer]

i ran seatools for windows, all the basic tests, all were ok

does this mean my hard disk is not the problem?

what do i do now?

 

[axe0]

Did you run chkdsk again?

No screenshots of seatools?

 

[Dhammer]

1. seatools

the last basic test called "long generic" i did already and it said "pass" in green, im not gonna do it again because it takes too long.

2. chkdsk
i ran it again here is the result from event viewer

 

[axe0]

Similar actions are performed in chkdsk, which is not a good sign as the same problems occured.

How old is the hardware?

 

[Dhammer]

my hard disk, mother board, processor, and both memory sticks are 1 year and 4 months old.
my video card is about 6 years old (box of video card says it lasts 12 years when used for gaming).
my power source is about 6 years old.

here is the thing. i had an old processor, hard disk, motherboard and memory sticks 1 year and 4 months ago. the present video card which is about 6 years old was working perfectly with these old components. same for the power source.

personally i think theres something wrong with my 1 year and 4 months old component(s).

 

[axe0]

Sorry for the delay.

I suspect the hard drive as the cause, because of the chkdsk results.
Do you have another hard drive you could use for testing?

 

[johnhoh]

"i also get blue screens in any modern (after 2007) video game i play after about 10 mins of playing."
It can take a few minutes of warm up for overheating issues to kick in. Try removing the side panel to your case and blowing a strong house fan directly into your open case and see if it continues to fail in 10 minutes. But before you do that, physically inspect all your fans to make sure they are running. If one of them is broken, it would not be unusual to see an overheating failure after ten minutes. Could be the power supply, video card, motherboard, or cpu.

Having said that, if you continue to get bad chkdsk results, odds are your hard drive is kaput.

 

[Dhammer]

interesting.
also, i monitored my temperatures with Speedfan and they are all in good ranges. video card does not go over 70 degrees celsius when gaming. rest of components are well bellow 70 degrees celsius.

''Do you have another hard drive you could use for testing?''
no i dont. is there anything i can do ?

EDIT:
i found this old hard disk in my house
Western Digital Blue WD1600AAJS 160GB 7200 RPM 8MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive Bare Drive - Newegg.com
it is this:
western digital wd1600aajs 160gb 7200 rpm 8 mb cache sata 3.0gb/s

i installed assassins creed 1 on it and the pc still froze as i said in my original post( first post in this thread)
maybe i have to install everything on this new hdd including windows to test fully if it still crashes? what do you guys think

 

[axe0]

To properly test it, you need to disconnect the other hard drive. Windows is trying to access the hard drive whilst it is connected, that likely causes the problem a.t.m.